Harold Guzman | Page 2

This is a typical dealership that is not working in your best interest. They are just out to sell a car. I was promised a maximum interest rate, and payments based on that. I signed documents while under th best interest. They are just out to sell a car. I was promised a maximum interest rate, and payments based on that. I signed documents while under the impression that my loan was approved for that interest rate. A WEEK later, I was called by the dealership to come back and re-sign documents because my approved interest rate was 2% higher, and my payment was over $100 per month higher than I agreed to and signed for!! I was told that I could bring the car back and cancel the deal, but there would be a “restocking charge”! This was a complete lie! A dealership cannot charge you a restocking fee when the terms of the loan are not what you agreed to and signed for. The bottom line is that they should not have delivered the vehicle until they knew for sure that the loan was fully approved at the interest rate quoted during the deal. There was no apology from the dealership and it seemed like they didn’t even care. They just blamed the bank for this. Again, a dealership has control over when they deliver a vehicle, and they should have waited for full approval before giving me the keys. More

by dwaynevanmeerten Verified Customer Verified Customer

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Was an amazing experience, I don’t have nothing bad to say. Thank you for everything say. Thank you for everything More

by Danielakeirin Verified Customer Verified Customer

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I was very pleased with Customer service. I was a first time buyer . Cedric was Awesome and knowledgeable. I was thank his manager too . He Help a lot with financing etc. I was a first time buyer . Cedric was Awesome and knowledgeable. I was thank his manager too . He Help a lot with financing etc. More

by fosteralice123 Verified Customer Verified Customer

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The dealership was very respectful and kind. Our salesperson was patient and did not come off arrogant or rushed in selling us a vehicle. Harold in financing was especially helpful, respectfully Our salesperson was patient and did not come off arrogant or rushed in selling us a vehicle. Harold in financing was especially helpful, respectfully and just made the whole experience much better for my family and I. Harold had a very caring and laid back personality that my husband and I really liked! More

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Great service my sales rep was awesome (Randy) the whole staff in a whole great thumbs up will be back again in the future Thank you David’s Toyota staff in a whole great thumbs up will be back again in the future Thank you David’s Toyota More

by itsinfamouspat Verified Customer Verified Customer

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Mark Preston is great to work with. He cares about the customer, he is patient in providing information and he is 100% trustworthy. I would recommend David Wilson Toyota because of my He cares about the customer, he is patient in providing information and he is 100% trustworthy. I would recommend David Wilson Toyota because of my remarkable experience with Mark Preston and his staff. More

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I always bring my vehicles here for service! Best in Las Vegas! Great job service Best in Las Vegas! Great job service More

by ROW Verified Customer Verified Customer

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Kelli is an Exceptional Sales Associate. . She is definitely one that is willing to do what ever is necessary for her clients!! Thank You kindly, Kelli . She is definitely one that is willing to do what ever is necessary for her clients!! Thank You kindly, Kelli More

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Rick was awesome, very friendly and informative. Everyone was very helpful and process was quick and simple. Super happy with my new truck! Everyone was very helpful and process was quick and simple. Super happy with my new truck! More

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Absolutely great customer service! Everyone was thorough and explaining the warrantees that came with my purchase on our new Corolla. My son, and I had a great experience, and would de Everyone was thorough and explaining the warrantees that came with my purchase on our new Corolla. My son, and I had a great experience, and would definitely buy there again! More

by ambuck13 Verified Customer Verified Customer

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