Harold Shelby | Page 9

My wife and I just had probably the best car buying experience ever. All thanks to our client advisor, Mr Harold Shelby. Harold was very patient, understanding, and very supportive of our decisions fro experience ever. All thanks to our client advisor, Mr Harold Shelby. Harold was very patient, understanding, and very supportive of our decisions from beginning to end. He listens (!), he provides suggestions, and he really means it when he says we’ll make it work. Harold did an exceptional job for us! I highly recommend this dealership and all its staff who helped us purchase a new BMW X2 for my wife. We will definitely be coming back here for another BMW when time comes. More

Report | Print

My experience at BMW of Silver Spring is by far one of the best experiences I've had at a car dealership! My client advisor, Harold Shelby was so incredibly patient, kind, understanding and knowledgeable. the best experiences I've had at a car dealership! My client advisor, Harold Shelby was so incredibly patient, kind, understanding and knowledgeable. In the past I have walked away from other dealerships feeling pressured to make a decision on a vehicle I expressed interest in, but thankfully that was not my experience at BMW of Silver Spring. I took my time making my decision and felt fully supported by Harold along the way. He gave me the space and time I needed to feel confident in my final decision which I am extremely grateful for. I highly recommend this dealership and I look forward to continuing a relationship with them in the future. More

Report | Print

So, I did a thing and purchased my very first BMW X1! Giving a major shout out to Harold Shelby of BMW of Silver Spring. Not only did he find me the best deal based on my personal needs and wants..(after Giving a major shout out to Harold Shelby of BMW of Silver Spring. Not only did he find me the best deal based on my personal needs and wants..(after all, it’s been my dream car for yearsss) but he was patient and very responsive to my endless questions! He’s the absolute best! I’m loving my BMW and highly recommend him and this great dealership. More

Report | Print

Harold Shelby gave me the greatest car buying experience thus far. He listened to my needs / wants and found the ultimate driving machine for me. I enjoyed his one on one service and attention to detail s thus far. He listened to my needs / wants and found the ultimate driving machine for me. I enjoyed his one on one service and attention to detail so much I came back a week later for a second BMW. More

Report | Print

We have had the pleasure of working with an excellent car salesman at BMW of Silver Spring, Harold Shelby. We worked with Harold to purchase a new BMW and it was a very positive, pleasurable experience. Aft salesman at BMW of Silver Spring, Harold Shelby. We worked with Harold to purchase a new BMW and it was a very positive, pleasurable experience. After spending a few hours test driving and looking at different models we soon realized how much Harold cares about his customers: he listens to your wants, he provides thorough answers, and he responds promptly to emails. He is extremely knowledgeable about BMWs and his manner is friendly and personable. He demonstrates this when he says "we can make it work." He offers no empty promises, he makes it work every time! In our opinion Harold Shelby models "customer satisfaction". More

Report | Print

Mr Harold Shelby helped me out and i was on a car search for almost a year but refused to pick just anything. Harold recommended a car to me and as soon as i test drove it, i knew it was the perfect car for for almost a year but refused to pick just anything. Harold recommended a car to me and as soon as i test drove it, i knew it was the perfect car for me. I left out with keys to the car the same day! He worked within my budget and i didn't feel rushed whatsoever. So grateful i came across this dealership and a big thank you again to Harold!! More

Report | Print

We just got the BMW X5 a couple days ago from BMW of Silver Spring. The car is very beautiful. The process (with all the paper work) is so fast and easy. Thank you, Harold, for doing such a good job hel Silver Spring. The car is very beautiful. The process (with all the paper work) is so fast and easy. Thank you, Harold, for doing such a good job helping us with the new car. We're very pleased. Thank you!!! More

Report | Print

My experience with Harold Shelby and Silver Spring was excellent. Harold was attentive to my interests and I would certainly do business here again. The dealership exemplified competency in all areas. excellent. Harold was attentive to my interests and I would certainly do business here again. The dealership exemplified competency in all areas. More

Report | Print

Mr Harold Shelby gave us an excellent car buying experience. He was extremely professional and knowledgeable. Most importantly, he was trustworthy. He made sure that we understood every aspect o experience. He was extremely professional and knowledgeable. Most importantly, he was trustworthy. He made sure that we understood every aspect of our newly acquired BMW. Mr. Shelby has contacted us since we purchased the car to check on us and to see if we had any issues with our car. First class service!! More

Report | Print

Amazing Car Buying Experience!!! We just purchased my first BMW (X3 M) at BMW Silver Spring this past week. I have to say that our Client Advisor, Mr. Harold Shelby is a knowledgeable We just purchased my first BMW (X3 M) at BMW Silver Spring this past week. I have to say that our Client Advisor, Mr. Harold Shelby is a knowledgeable, intuitive, class act. My husband and I started looking at vehicles about a month and a half ago. Harold kept in touch with us as we did our due diligence and researched comparable vehicles. Throughout the process, he has been incredibly responsive and transparent. He has been a true joy to work with and he has definitely earned our business for any BMWs we might purchase in the future. My review would not be complete if I did not talk about Sheriff Akeju, the BMW Genius. My husband and I are pretty tech savvy, but the technology in today’s vehicles - especially in BMWs is very sophisticated, offers a myriad of benefits and, in my opinion, requires the time and expertise of a specialist to educate a new owner. Sheriff spent at least two hours orienting us to my new new X3M and he was an invaluable part of this entire experience. Harold, Sheriff and the rest of the team at BMW of Silver Spring made this a great car buying experience - the collective expertise Of our team was fantastic. We got an incredible vehicle for a great price and I can’t wait to confidently enjoy this vehicle for years to come. More

Report | Print