Harry Arslanian

Great experience with the most amazing sales and financial advisor! Both are knowledgeable, courteous, helpful to meet clients needs. Excellent! financial advisor! Both are knowledgeable, courteous, helpful to meet clients needs. Excellent! More

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Awesome dealership with amazing people. I will definitely come back here for my next car. I will definitely come back here for my next car. More

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I was very happy to work with Kat! She made the process of getting a new leased vehicle very smooth and pleasant. I appreciated her speed and attention to detail. She was also very res She made the process of getting a new leased vehicle very smooth and pleasant. I appreciated her speed and attention to detail. She was also very responsive and did her best to get us a great deal. Highly recommend her! :) More

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They really cater to the desires of the customer. Mark, especially was very professional. Thank you. Mark, especially was very professional. Thank you. More

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Rusnack Mercedes Arcadia’s staff was professional, courteous and respectful during our recent purchase. I will be recommending them to my family and friends. courteous and respectful during our recent purchase. I will be recommending them to my family and friends. More

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This dealership is pretty efficient. I have always had good service through out the years I have always had good service through out the years More

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The entire staff was very helpful throughout the process from the general manager to our sales representative Oscar Valencia. There was no pressure and they were extremely helpful in finding the car we wan from the general manager to our sales representative Oscar Valencia. There was no pressure and they were extremely helpful in finding the car we wanted. More

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The easiest signing, they were personable, friendly and not just because of my car purchase not just because of my car purchase More

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Amazing experience, Greate service very knowledgeable staff would recommend this place to anyone, Friendly staff staff would recommend this place to anyone, Friendly staff More

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Since 2010, I've leased over 15 Mercedes vehicles, primarily from one sales person. Given the relationship we had cultivated, I was able to special order a variety of vehicles and even get his only a primarily from one sales person. Given the relationship we had cultivated, I was able to special order a variety of vehicles and even get his only allocation for unique cars. So upon his retirement, I was concerned that I would have to start from scratch as I've never had much success with local San Diego dealers nor those in OC. Fortunately, he strongly recommended that I contact John Blackledge as my wife desired one of the first G580s. I reached out to John in June, one year before my wife's lease was set to expire, to place an order. John was extremely helpful and transparent on the process and potential pricing. He noted that while other dealers were asking over sticker, he would not. He placed the order on my behalf and kept me updated throughout the entire process over the next 5-6 months. Once the truck was close to arriving at the port at Long Beach, he provided very clear breakdown of the lease, showing MF (not inflated), RV, and cap cost. He also reviewed my Excel worksheet with calculations, and our numbers were in synch. I drove up from San Diego on a Tuesday morning to return my wife's GLS and retrieve her new G580. My only complaint was that it took some time to get in with Harry in finance to finalize all the paperwork. The issue appeared to be with their Used Car manager which John and Harry were able to resolve on my behalf since they were buying back my car versus waiving the remaining 6 payments via Loyalty Accelerator. But, once I got in with Harry, the process was rather efficient, and Harry was able to convert me to a 39 month lease given the RV was comparable to 36 months. John has earned my business as I look forward to working with him in the future. If you're seeking a Mercedes, consider my endorsement. More

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