Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran | Page 2

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
144 Reviews
4.8

144 Reviews

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144 Reviews of Heather Beran

July 27, 2026

Dealership Rating
Employee Rating

It was our first time to this area and to Toyota Bryan College Station. Great customer service and very helpful with setting up appointment, Mrs. Heather was very helpful, professional and very personab More

by TWOOLDNUTS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 27, 2026

Bryan College Station Toyota responded

We’re thrilled that Heather provided professional and personable support for your granddaughter and that scheduling her appointment was seamless. Thank you for trusting our team with your Toyota RAV4, and we look forward to assisting you both again.

July 25, 2026

Dealership Rating
Employee Rating

This is the only place I would have my vehicle serviced. They provide top quality service at a competitive price. I know my vehicle is in proper working order when I pick it up. Bobby does a great job of ta More

by toytech1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 25, 2026

Bryan College Station Toyota responded

Knowing your Toyota RAV4 and your other Toyota vehicles leave in proper working order is exactly what we aim for. Bobby takes pride in delivering thorough, top quality service at a competitive price. Thank you for trusting us with all three of your Toyotas.

July 22, 2026

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Heather is wonderful. Kept us well informed and worked with us to get AutoNation to come and get our and repair their error. More

by TERESAAXELSON
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2026

Bryan College Station Toyota responded

Thank you for sharing how Heather kept you informed and coordinated with AutoNation to correct their error. We’re pleased to know your Toyota was handled efficiently through her efforts. We appreciate you choosing us for your service and trust.

July 22, 2026

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Keep doing that video review after servicing! Adds a nice touch for the customer experience More

by toyota17
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2026

Bryan College Station Toyota responded

We appreciate your feedback on the video review after servicing your Toyota Tacoma. Heather and the service team are glad it adds a personal touch to your experience. Thank you for the 5-star review.

July 10, 2026

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Heather is the absolute best! She "rescued" me from a flat tire recently when my family was out of town and I didn't have many other options! She is smart and caring and follows More

by hec_jhw
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Recommend Dealer
Yes
Jul 10, 2026

Bryan College Station Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Heather and our team, and we look forward to working with you again.

July 08, 2026

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Employee Rating

My car was serviced in a very efficient and timely manner. The only issue I had was that they installed a new battery even after we told them our existing battery was less than a year old. They should More

by bessette682
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2026

Bryan College Station Toyota responded

Thank you for the 5-star rating and for trusting us with your Toyota RAV4 service. Heather apologizes for the mix-up with your battery and appreciates you bringing it to our attention. We’re glad the rest of your visit was efficient and timely.

July 08, 2026

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Employee Rating

Heather from service and Billy the sales manager are the best I've ever met ! They have surpassed my expectation with excellent customer service and good time management . I'm traveling and I don't want the More

by RHALL.TX
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2026

Bryan College Station Toyota responded

Our team is thrilled that Heather and Billy provided such outstanding support. They worked to reduce downtime on your 4Runner so you could keep traveling without interruption. We’re grateful for your recommendation and delighted you love your Toyota.

July 07, 2026

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As always, outstanding service. Heather has always been the best. We’ve never had a bad experience at Toyota. Thank you for making time for us and centering your focus on us as cust More

by HUSK3RJIM
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2026

Bryan College Station Toyota responded

It’s wonderful to hear you consistently receive outstanding service from Heather. We’re glad she could focus on your needs during your Camry service. Thank you for sharing your experience and trusting us with your Toyota.

July 05, 2026

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Employee Rating

Very professional, and concern about my vehicle which I truly appreciate. And I like getting my reminders about my car due for service thank you for serving my car. More

by dejesus_dora
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche

Jul 05, 2026

Bryan College Station Toyota responded

We appreciate you recognizing our professionalism and service reminders for your Toyota RAV4 Hybrid. We’re glad our attention to your vehicle helped make your visit smooth.

June 24, 2026

Dealership Rating
Employee Rating

Heather takes good care of me when I get my car serviced. She provides me with excellent service and makes me feel comfortable bringing my car in for service. More

by revdebramorwood
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Bryan College Station Toyota responded

Thank you for the five-star rating! Heather is delighted to know her care and attention make your service visits comfortable. We appreciate you trusting us with your Toyota and look forward to helping you again.

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