I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
13 yrs, 1 mo
Industry Experience
21 yrs, 5 mos
Languages Spoken
English
1,207 Reviews
Write a Review1207 Reviews of Heather Cullen
June 12, 2016
In and out without problems. See above plus comments sent earlier about service reliability and trustworthiness. Facility is clean and well suited for customers who wait by prefe See above plus comments sent earlier about service reliability and trustworthiness. Facility is clean and well suited for customers who wait by preference or necessity. Convenient location. Popcorn and snack bar with coffee and water available. More
June 08, 2016
Great Dealership I've lived in Orlando for over 40 years and have never came across a dealership like yours. I wouldn't step foot in one, due to bad experience I have, I've lived in Orlando for over 40 years and have never came across a dealership like yours. I wouldn't step foot in one, due to bad experience I have, nor would recommend any of them. Working with Heather was exceptional. She was on top of her game! Very pleasant and knowledgeable. First,the most impressive thing was she let me go back in the lot to cover my car, since it would be there for awhile, very considerate. I'd really appreciate that, since the car has always been garage. She'd called to let me know the car was complete and ready to be picked up. When arrived she was already for me. Again, that was impressive. To bad dealership in Florida could follow suit! They really need to look at your dealership and employees like Heather. Keep up the great work, we'll definitely be back. More
June 08, 2016
Wonderful Service Department Very helpful service department, friendly and considerate. Always on top of what is going on and where your car is during your visit. Heather speaks Very helpful service department, friendly and considerate. Always on top of what is going on and where your car is during your visit. Heather speaks with you as your car is being taken care of. More
May 31, 2016
PAINLESS Impressed with the time the manager took to explain matters pertaining to my vehicle. He exhibited a calm demeanor and is quite knowledgeable regardi Impressed with the time the manager took to explain matters pertaining to my vehicle. He exhibited a calm demeanor and is quite knowledgeable regarding Honda. He worked with me financially. I would definitely recommend Lou Sobh to anyone interested in a vehicle be it new, used to repair. Thank you to David Wilke. More
Other Employees Tagged: David Wikle
May 28, 2016
Great service and fast oil change Thanks Heather for getting me in and out so quickly. What a deal on full synthetic and a good filter!!! See you in 4800 miles!!! :) Thanks Heather for getting me in and out so quickly. What a deal on full synthetic and a good filter!!! See you in 4800 miles!!! :) More
May 23, 2016
Great service. Thanks Lou Sobh Honda is a great place to do business,friendly family type. Heather always is very helpfull. In sales Ted Myerz is the best. Lou Sobh Honda is a great place to do business,friendly family type. Heather always is very helpfull. In sales Ted Myerz is the best. More
May 14, 2016
Friendly service From the time I pulled into the sevice area the customer service personnel was Courteous and respectful. Inhave never expeienced any hard sell techniq From the time I pulled into the sevice area the customer service personnel was Courteous and respectful. Inhave never expeienced any hard sell techniques while at Sobh Honda. This is why I keel.coming back. More
Other Employees Tagged: Patrick Vickers
May 11, 2016
Good work Heather did a good job co-coordinating and getting my vehicle's issue taken care of. The work do on my van was very good. All the issues were addre Heather did a good job co-coordinating and getting my vehicle's issue taken care of. The work do on my van was very good. All the issues were addressed. More
May 06, 2016
Top notch service Service is always fast and top quality, service reps are well trained and always courteous. I trust this place for service and repairs to my Honda Pil Service is always fast and top quality, service reps are well trained and always courteous. I trust this place for service and repairs to my Honda Pilot.. More
May 02, 2016
Awesome as always! Lou Sobh Honda's Service team, including David Wikle and Heather, are always extremely professional, very helpful, and take care of all of my vehicle Lou Sobh Honda's Service team, including David Wikle and Heather, are always extremely professional, very helpful, and take care of all of my vehicle needs on time, every time. More
Other Employees Tagged: David Wikle
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