Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 115

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,207 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

13 yrs, 1 mo

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

1,207 Reviews

Write a Review

1207 Reviews of Heather Cullen

September 08, 2016

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Employee Rating

2006 Honda accord EXL Heather Cullen is exceptional, She help me and told me about what do I need and what should I do. She also offer me some coupons discount for servic More

by Tjin71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2016

Lou Sobh Honda responded

Thanks for taking the time to write. Looks like Heather took good care of everything for you. We appreciate your business and continue to enjoy your 2006 Honda Accord EXL. When you get ready to trade, come see us. We will treat you right. Have a great day. Chip Hill, Marketing

August 30, 2016

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Employee Rating

Oil change done quickly! I had a coupon from another dealership that they accepted. The service rep said that they normally do a tire rotation with the oil change, if I needed More

by Bbrown52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2016

Lou Sobh Honda responded

Thank you for taking the time to write. We appreciate your business. Heather is as good as they come. She is a huge asset to our dealership. Glad we were able to save you a little time and money. See ya next time! Please tell your friends and family about us. Chip Hill, Marketing

August 26, 2016

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Service Department Every time I get any type of service I am treated with so much respect. Heather Cullen is the best service advisor and has never pressured me to get a More

by Handman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2016

Lou Sobh Honda responded

Thanks Handman for writing. We appreciate your kind comments. Heather is a very valued employee and she has quite a following of Happy Customers!! I will be sure that she sees this post. We are glad to have you in the Lou Sobh Honda Family. Please recommend us to your friends and family. Have a great day. Chip Hill, Marketing

August 25, 2016

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Service I had an Oil change and tire rotation. The service was performed quickly. The waiting room was comfortable. Staff were friendly. I had no issues with More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cleve Chadwick

Sep 29, 2016

Lou Sobh Honda responded

Thanks Lauren. We appreciate your business and welcome to the Lou Sobh Honda family. We will take very good care of your car for you. Have a great day. I will be sure Heather reads this post. Chip Hill, Marketing

June 30, 2016

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Employee Rating

Staff The staff that we dealt with were very professional, friendly & answered all our questions. The ladies that drove the Courtesy Van were very thoughtf More

by hondahappy2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2016

Lou Sobh Honda responded

Thank you for writing. One of the best screen names I have encountered...hondahappy2012. We appreciate your business and I will be sure Heather reads this post. We look forward to your next visit!! Please tell your friends and family about us. Chip Hill, Marketing

June 21, 2016

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Excellent service. Lou Sobh Honda has given us excellent service in a timely manner. Website is easy to set up appointment or phone call to Heather sets up a time. More

by Sharpjf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2016

Lou Sobh Honda responded

Thanks for your comments. We appreciate your business and I have no doubt that Heather took excellent care of you. We look forward to your next visit. Please recommend us to all of your friends and family. We aill take good care of them as well. Chip Hill, Marketing

June 13, 2016

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Employee Rating

Great customer Service! Heather was amazingly easy and helpful! My car had a lot of service items for the 105,000 mile tune up and Heather beat all the other mechanics price More

by Keri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2016

Lou Sobh Honda responded

Thanks for your review Keri. Glad to hear that we took good care of you. Heather is awesome and we appreciate everything she does for her customers and the dealership. We appreciate your recommending us to all of your friends and family. Look forward to your next visit. I will be sure Heather reads this!! Chip Hill, Marketing

June 13, 2016

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Employee Rating

Great service I visited the dealer for fixing airbag recall. The staff was friendly and appointment time was flexible. The repair was finished on time. Great profes More

by naijian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 13, 2016

Lou Sobh Honda responded

We appreciate your business Naijian. Glad we took good care of you and got you in and out quickly. Heather does a great job and I will be sure she sees this! Thanks for taking the time to write. Chip Hill, Marketing

June 13, 2016

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Employee Rating

Stellar service So grateful for Lou Sobh Honda. You help me keep my car in top shape and Heather in the service department keeps me informed on work to be done and s More

by Sheb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2016

Lou Sobh Honda responded

Glad to have you in the Lou Sobh Family Sheb. We appreciate your business. Please tell your friends and family about us. We will take good care of them for you. I will be sure Heather reads this. Thanks! Chip Hill, Marketing

June 12, 2016

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Employee Rating

Treated great Great service will be back for all my services . They even washed my vehicle. Everyone was professional and friendly. I will recommend your store to m More

by Shorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reza Moshiri

Jun 13, 2016

Lou Sobh Honda responded

Thank you for the kind words Shorty. We appreciate your business. I will be sure Heather and Reza read this. See you next time! Chip Hill, Marketing

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