I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
12 yrs, 11 mos
Industry Experience
21 yrs, 3 mos
Languages Spoken
English
1,202 Reviews
Write a Review1202 Reviews of Heather Cullen
June 21, 2016
Excellent service. Lou Sobh Honda has given us excellent service in a timely manner. Website is easy to set up appointment or phone call to Heather sets up a time. Lou Sobh Honda has given us excellent service in a timely manner. Website is easy to set up appointment or phone call to Heather sets up a time. More
June 13, 2016
Great customer Service! Heather was amazingly easy and helpful! My car had a lot of service items for the 105,000 mile tune up and Heather beat all the other mechanics price Heather was amazingly easy and helpful! My car had a lot of service items for the 105,000 mile tune up and Heather beat all the other mechanics prices and had a loaner car waiting for me! I will absolutely return and recommend all my friends to head to Lou Sobh! More
June 13, 2016
Great service I visited the dealer for fixing airbag recall. The staff was friendly and appointment time was flexible. The repair was finished on time. Great profes I visited the dealer for fixing airbag recall. The staff was friendly and appointment time was flexible. The repair was finished on time. Great professional service and highly recommended. More
June 13, 2016
Stellar service So grateful for Lou Sobh Honda. You help me keep my car in top shape and Heather in the service department keeps me informed on work to be done and s So grateful for Lou Sobh Honda. You help me keep my car in top shape and Heather in the service department keeps me informed on work to be done and specials that are in place. The team is professional, efficient and do an excellent job on my CRV! I actually switched from another Honda service department and I'm so glad I did. More
June 12, 2016
Treated great Great service will be back for all my services . They even washed my vehicle. Everyone was professional and friendly. I will recommend your store to m Great service will be back for all my services . They even washed my vehicle. Everyone was professional and friendly. I will recommend your store to my friends.thanks thanks thanks More
Other Employees Tagged: Reza Moshiri
June 12, 2016
In and out without problems. See above plus comments sent earlier about service reliability and trustworthiness. Facility is clean and well suited for customers who wait by prefe See above plus comments sent earlier about service reliability and trustworthiness. Facility is clean and well suited for customers who wait by preference or necessity. Convenient location. Popcorn and snack bar with coffee and water available. More
June 08, 2016
Great Dealership I've lived in Orlando for over 40 years and have never came across a dealership like yours. I wouldn't step foot in one, due to bad experience I have, I've lived in Orlando for over 40 years and have never came across a dealership like yours. I wouldn't step foot in one, due to bad experience I have, nor would recommend any of them. Working with Heather was exceptional. She was on top of her game! Very pleasant and knowledgeable. First,the most impressive thing was she let me go back in the lot to cover my car, since it would be there for awhile, very considerate. I'd really appreciate that, since the car has always been garage. She'd called to let me know the car was complete and ready to be picked up. When arrived she was already for me. Again, that was impressive. To bad dealership in Florida could follow suit! They really need to look at your dealership and employees like Heather. Keep up the great work, we'll definitely be back. More
June 08, 2016
Wonderful Service Department Very helpful service department, friendly and considerate. Always on top of what is going on and where your car is during your visit. Heather speaks Very helpful service department, friendly and considerate. Always on top of what is going on and where your car is during your visit. Heather speaks with you as your car is being taken care of. More
May 31, 2016
PAINLESS Impressed with the time the manager took to explain matters pertaining to my vehicle. He exhibited a calm demeanor and is quite knowledgeable regardi Impressed with the time the manager took to explain matters pertaining to my vehicle. He exhibited a calm demeanor and is quite knowledgeable regarding Honda. He worked with me financially. I would definitely recommend Lou Sobh to anyone interested in a vehicle be it new, used to repair. Thank you to David Wilke. More
Other Employees Tagged: David Wikle
May 28, 2016
Great service and fast oil change Thanks Heather for getting me in and out so quickly. What a deal on full synthetic and a good filter!!! See you in 4800 miles!!! :) Thanks Heather for getting me in and out so quickly. What a deal on full synthetic and a good filter!!! See you in 4800 miles!!! :) More

