Heather Cullen | Page 120

Great Service! I always get great customer service when using Heather and as it was her day off when I scheduled my new tires she referred me to Harald and he was ju I always get great customer service when using Heather and as it was her day off when I scheduled my new tires she referred me to Harald and he was just as friendly and helpful! Estimated time for service was right on spot as well which was greatly appreciated. More

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Speedy, quality service Service dept. was ready to accept my car at the appointment time. Service was done well and car was washed and ready to go in 30 minutes. Service dept. was ready to accept my car at the appointment time. Service was done well and car was washed and ready to go in 30 minutes. More

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Good service, and very prompt. I came in for normal service plus transmission fluid change. Everything was done timely , and thoroughly. I was greeted by Heather in a profession I came in for normal service plus transmission fluid change. Everything was done timely , and thoroughly. I was greeted by Heather in a professional, and educated manner. I am very satisfied with the service I was given. The waiting room was also very comfortable during the process. More

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Oil change, great people and service. Great friendly people who go out of their way to help, fast service, great price. All I am looking for in a car dealership. Thanks, Charles Great friendly people who go out of their way to help, fast service, great price. All I am looking for in a car dealership. Thanks, Charles More

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Four Wheel Alignment and Service My visit to the Lou Sobh Honda Service department went very smooth. I was recommended to use them by Nick Scofield. I was greeted by Heather Cullen My visit to the Lou Sobh Honda Service department went very smooth. I was recommended to use them by Nick Scofield. I was greeted by Heather Cullen who promptly attended to my car and I. She had a very upbeat attitude and made me feel comfortable almost instantly. There was none of the usual "games" that service departments play. After a short wait I got my car back and was out the door. The price for a four wheel alignment was also the lowest in the area. I highly recommend. More

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Exceeded My Expectations When my 2014 Honda Accord appeared to be wearing one brake pad in the rear more than the other 3 I reached out to Lou Sobh Honda for warranty repair w When my 2014 Honda Accord appeared to be wearing one brake pad in the rear more than the other 3 I reached out to Lou Sobh Honda for warranty repair work. Not only did they honor the warranty by replacing all the rear pads they did it in a timely manner while I waited. The staff in the service department were friendly, professional and very knowledgeable. I've never been a dealership service type person but I'll be using Lou Sobh for all my service/maintenance moving forward. Thanks Heather Cullen for restoring my faith in the dealership service, she is a true asset to your organization! More

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organized and professional To start with the shop and customer area are spotless. Check in at service desk is quick and efficient. Customer lobby very comfortable, not to mentio To start with the shop and customer area are spotless. Check in at service desk is quick and efficient. Customer lobby very comfortable, not to mention complimentary drinks and snacks. Most employees that pass by are quick to say hello...very friendly. While vehicle is being serviced Technicians also inspect other parts of vehicle from brakes to belts. To tie everything together you get a free car wash! The charge on services are comparative to other shops, some I find are even lower. I've been to many shops in the area(I've been in this area 30 years) and none rate as high as Lou Sobh, great experience. Robert Hosey More

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Great Fast Service! My air conditioner was not working properly and I was able to get that fixed along with a suggested power steering flush (due to age of vehicle), in w My air conditioner was not working properly and I was able to get that fixed along with a suggested power steering flush (due to age of vehicle), in what I consider a short amount of time...3 hours from when I pulled up to when I left. Heather was and always is extremely helpful! I am extremely satisfied with the service and employees that work at this dealership! More

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Great experience The service person I worked with was very helpful and gave accurate information. The quality of work was very good. The work was completed very quickl The service person I worked with was very helpful and gave accurate information. The quality of work was very good. The work was completed very quickly and car was washed and ready to go. The choice of complimentary beverages and wifi is a plus. More

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Great Buying Experience We have car buying service through our insurance company and Lou Sobh Honda was included as a potential dealer. I wanted to buy from Lou Sobh as we l We have car buying service through our insurance company and Lou Sobh Honda was included as a potential dealer. I wanted to buy from Lou Sobh as we live in Cumming and have had a good experience with their service department with our other cars. When we visited the dealership they were very cordial and not pushy at all. They said they would match the lowest offer we received and would make our trade in whole. Long story short, they beat the lowest offer we received by $500 and gave us $500 more than our payoff for our trade in. They located the Odyssey we wanted and had the paperwork and car ready within 48 hours... More

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