Heather Cullen | Page 119

First Class Sales and Service, must visit this dealership!!! My first visit here and we Spent over 8 hours with these guys ( David Kellam & David Ayers) last Saturday purchasing two vehicles and couldn't be happ My first visit here and we Spent over 8 hours with these guys ( David Kellam & David Ayers) last Saturday purchasing two vehicles and couldn't be happier with how my wife and I were treated, their professionalism, and their willingness to make the deal right for us. Also, I must say that my first experience with their service department (Heather) was a very positive one and I look forward to taking our vehicles back for our scheduled maintenance!!! Due yourself a favor and stop by this dealership before you purchase your next Honda and I'm pretty sure you won't have any regrets! More

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don't make an appointment, walk ins go first Spent 3 hours at the dealer for a simple issue. The first 2 hours I was patient, assuming we were near the end, having an obvious rattle noise on a br Spent 3 hours at the dealer for a simple issue. The first 2 hours I was patient, assuming we were near the end, having an obvious rattle noise on a brand new Odyssey tended to. Wrong. When we approached the service desk to get an ETA at 2 hour mark, they scrambled to pull our van out of the overflow lot...it hadn't even been looked at yet...their excuse was that they had a lot of airbag recalls that were coming in. LONG STORY SHORT, your appointment time doesn't matter, it is whatever order they feel like. The rattle is a manufacturer issue and that will now take another hour of discussion because we have been referred around like a ping pong ball. Thanks for wasting my day off and I'll be sure to let friends and coworkers know when you need a service center DO NOT waste half a day here. Although they did leave me more than enough time to negatively review them. Whoopsie. More

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Service Very professional and courteous service department. I took our civic in for transmission service knowing ahead of time that there is much work to be d Very professional and courteous service department. I took our civic in for transmission service knowing ahead of time that there is much work to be done and they never tried to sell me any additional products or service. They informed me of what they noticed in their inspection, but never tried to push or manipulate us into doing additional work. Because of this we will take our vehicle to this dealer for all future repairs. Enough can't be said for honest business practices! Thank you! More

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