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Heather Cullen
1,202 Reviews
I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
12 yrs, 11 mos
Industry Experience
21 yrs, 3 mos
Languages Spoken
English
1,202 Reviews
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1202 Reviews of Heather Cullen
January 05, 2016
Service experience Heather and David were exceptional. David is easily accessible and always visible in the Service Dept. Heather was very professional and got my car Heather and David were exceptional. David is easily accessible and always visible in the Service Dept. Heather was very professional and got my car in and out. More
by Jrcampbell3
Other Employees Tagged: David Wikle
December 06, 2015
Excellent service from Heather Cullen Heather Cullen totally took care of my issue with the Check engine light. She found that the issue was covered under a service warranty and gave me th Heather Cullen totally took care of my issue with the Check engine light. She found that the issue was covered under a service warranty and gave me the level of comfort that it would be corrected. I was provided a loaner car while they completed the repair. The service department also noticed that my battery cable was corroded and recommended that it be replaced, which I did. I feel that Heather and the service department is looking out for my best interest. More
by hondapilot
December 06, 2015
15k checkup taken quickly and job completed in reasonable timeframe. Recommended additional work for AWD, chose to do at later time. Disappointed that I have to p taken quickly and job completed in reasonable timeframe. Recommended additional work for AWD, chose to do at later time. Disappointed that I have to pay for tire rotation every time, New tires usually include nfree rotation More
by new crv
November 24, 2015
Service is great! Everyone is very friendly and efficient and do a great job! They allow my service dog to come in and are very kind and open to him being with me. Everyone is very friendly and efficient and do a great job! They allow my service dog to come in and are very kind and open to him being with me. More
by Luke & mom
Other Employees Tagged: David Wikle
November 23, 2015
Great service.. Where other dealerships have failed, Lou Sobh Honda has always come through. Now I go to them on a regular basis for all my service needs. Where other dealerships have failed, Lou Sobh Honda has always come through. Now I go to them on a regular basis for all my service needs. More
by Oldfashion1967
Other Employees Tagged: Harald Hagen
November 12, 2015
Great Service! I always get great customer service when using Heather and as it was her day off when I scheduled my new tires she referred me to Harald and he was ju I always get great customer service when using Heather and as it was her day off when I scheduled my new tires she referred me to Harald and he was just as friendly and helpful! Estimated time for service was right on spot as well which was greatly appreciated. More
by skib33
Other Employees Tagged: Harald Hagen
November 10, 2015
Speedy, quality service Service dept. was ready to accept my car at the appointment time. Service was done well and car was washed and ready to go in 30 minutes. Service dept. was ready to accept my car at the appointment time. Service was done well and car was washed and ready to go in 30 minutes. More
by customer123
Other Employees Tagged: none on the visit
November 05, 2015
Good service, and very prompt. I came in for normal service plus transmission fluid change. Everything was done timely , and thoroughly. I was greeted by Heather in a profession I came in for normal service plus transmission fluid change. Everything was done timely , and thoroughly. I was greeted by Heather in a professional, and educated manner. I am very satisfied with the service I was given. The waiting room was also very comfortable during the process. More
by Cass
October 22, 2015
Oil change, great people and service. Great friendly people who go out of their way to help, fast service, great price. All I am looking for in a car dealership. Thanks, Charles Great friendly people who go out of their way to help, fast service, great price. All I am looking for in a car dealership. Thanks, Charles More
by Onegoodday
October 15, 2015
Four Wheel Alignment and Service My visit to the Lou Sobh Honda Service department went very smooth. I was recommended to use them by Nick Scofield. I was greeted by Heather Cullen My visit to the Lou Sobh Honda Service department went very smooth. I was recommended to use them by Nick Scofield. I was greeted by Heather Cullen who promptly attended to my car and I. She had a very upbeat attitude and made me feel comfortable almost instantly. There was none of the usual "games" that service departments play. After a short wait I got my car back and was out the door. The price for a four wheel alignment was also the lowest in the area. I highly recommend. More
by Chronicle
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