I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
13 yrs, 1 mo
Industry Experience
21 yrs, 5 mos
Languages Spoken
English
1,206 Reviews
Write a Review1206 Reviews of Heather Cullen
February 13, 2016
Exceptional dealership service We took our Honda Pilot in for a recall. Heather was super nice, so helpful and friendly. Heather was very knowledgeable and so efficient. Thanks We took our Honda Pilot in for a recall. Heather was super nice, so helpful and friendly. Heather was very knowledgeable and so efficient. Thanks to the entire service team we were there just a little over an hour, fantastic. Finally thanks for the super carwash our Honda definitely needed a wash. More
February 10, 2016
Great dealership service for your Honda Did not have an appointment, but service advisor worked me in anyway. Good service, reasonable prices, quality Honda reliability - are there any other Did not have an appointment, but service advisor worked me in anyway. Good service, reasonable prices, quality Honda reliability - are there any other reasons not to love your dealer? More
January 21, 2016
Best in the business The group at Lou Sobh is the best in the business. We have multiple Honda's and would not go elsewhere. Other local Honda dealers were not honest so The group at Lou Sobh is the best in the business. We have multiple Honda's and would not go elsewhere. Other local Honda dealers were not honest so we had to move our business. I never have to work about quality of service or price which is such a relief. More
January 11, 2016
Oil Change The personnel at the dealership take the effort to know my name, and to take care of the issues with my Honda Accord. Heather Cullen has always prov The personnel at the dealership take the effort to know my name, and to take care of the issues with my Honda Accord. Heather Cullen has always provided excellent service when I bring in my Honda. I initially went to Lou Sobh to have a broken right outside mirror replaced. I received such good service that time, that I have taken my Honda back regularly for maintenance work ever since. When I was out of town over Christmas, I even waited until I got back home to take my Honda in for the required oil change. I could have taken care of it while on the Georgia Coast, but I wanted Lou Sobh to do the work. More
January 05, 2016
Service experience Heather and David were exceptional. David is easily accessible and always visible in the Service Dept. Heather was very professional and got my car Heather and David were exceptional. David is easily accessible and always visible in the Service Dept. Heather was very professional and got my car in and out. More
Other Employees Tagged: David Wikle
December 06, 2015
Excellent service from Heather Cullen Heather Cullen totally took care of my issue with the Check engine light. She found that the issue was covered under a service warranty and gave me th Heather Cullen totally took care of my issue with the Check engine light. She found that the issue was covered under a service warranty and gave me the level of comfort that it would be corrected. I was provided a loaner car while they completed the repair. The service department also noticed that my battery cable was corroded and recommended that it be replaced, which I did. I feel that Heather and the service department is looking out for my best interest. More
December 06, 2015
15k checkup taken quickly and job completed in reasonable timeframe. Recommended additional work for AWD, chose to do at later time. Disappointed that I have to p taken quickly and job completed in reasonable timeframe. Recommended additional work for AWD, chose to do at later time. Disappointed that I have to pay for tire rotation every time, New tires usually include nfree rotation More
November 24, 2015
Service is great! Everyone is very friendly and efficient and do a great job! They allow my service dog to come in and are very kind and open to him being with me. Everyone is very friendly and efficient and do a great job! They allow my service dog to come in and are very kind and open to him being with me. More
Other Employees Tagged: David Wikle
November 23, 2015
Great service.. Where other dealerships have failed, Lou Sobh Honda has always come through. Now I go to them on a regular basis for all my service needs. Where other dealerships have failed, Lou Sobh Honda has always come through. Now I go to them on a regular basis for all my service needs. More
Other Employees Tagged: Harald Hagen
November 12, 2015
Great Service! I always get great customer service when using Heather and as it was her day off when I scheduled my new tires she referred me to Harald and he was ju I always get great customer service when using Heather and as it was her day off when I scheduled my new tires she referred me to Harald and he was just as friendly and helpful! Estimated time for service was right on spot as well which was greatly appreciated. More
Other Employees Tagged: Harald Hagen

