Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 14

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,207 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

13 yrs, 1 mo

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

1,207 Reviews

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1207 Reviews of Heather Cullen

January 24, 2025

Dealership Rating
Employee Rating

Excellent service department, always professional service and on time. My service advisor, Heather Cullen, is a pleasure to work with, very professional and courteous. More

by Kirk
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Recommend Dealer
Yes

January 22, 2025

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The service was great, but they accidentally forgot to reset the oil change reminder. After driving a few miles, I received a reminder for an oil service. It would be helpful if these small details could More

by RAJESH.S
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Recommend Dealer
Yes

January 20, 2025

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Excellent service and finished 1 hour earlier than the estimate which was really nice. Friendly service people. More

by debmail83
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon , Talin Coester, Jimmy Harris

January 18, 2025

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Took way too long for oil and filter change, this will affect my decision to visit this dealership in the future. More

by JHC31147
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Recommend Dealer
No

January 18, 2025

Dealership Rating
Employee Rating

As usual Heather was extremely professional and courteous. She clearly explained the service required to be performed. Explained the timeframe for the service and kept me informed on progress. She’ More

by cincione
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Recommend Dealer
Yes

January 18, 2025

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We found Heather to be a very professional, efficient, pleasant and friendly person. She resolved our issue in minimal time. More

by jcordova45
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Recommend Dealer
Yes

January 18, 2025

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I was in and out within a reasonable amount of time. I was given an overview of choices for additional service which I chose to do. More

by LKLAMB22
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Recommend Dealer
Yes

January 17, 2025

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Very professional associates and excellent customer service. This is the one dealership that I will go out of my way to drive 45 minutes to 1 hour for service because I trust them 100%. More

by Victor
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Recommend Dealer
Yes

Other Employees Tagged: Talin Coester, Adam Gurreri, TJ Mitchell

January 16, 2025

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Heather was efficient and very helpful. She answered my questions and recommended additional services that made sense, so I accepted her recommendation. More

by rothlmar
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Recommend Dealer
Yes

January 15, 2025

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Super costly and unnecessary Maintainence item was done . Charged for item that was not done too More

by ankursur198124
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Workmanship
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Recommend Dealer
No
Jan 16, 2025

Lou Sobh Honda responded

Good Morning Sir, I apologize about your experience, I am very interested in finding out some details of what happened , Please contact me directly at you convenience and I would like to understand the work we did that was not done. We will be glad to make this right Sincerely, David Wikle Part/Service Director 678-679-7278 dwikle@lousobhhonda.com

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