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Heather Deritis
Heather Deritis at BMW of West Chester

Heather Deritis | Page 17

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
237 Reviews
4.8

237 Reviews

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237 Reviews of Heather Deritis

March 20, 2025

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Excellent service with easy online scheduling, thorough review of repairs needed, and a pleasant waiting area. More

by LCARRAWAY0
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Yes
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Mar 21, 2025

BMW of West Chester responded

We are delighted to hear that you found our online scheduling convenient and our review of repairs thorough. It is also great to know that you enjoyed our pleasant waiting area. Thank you from everyone here at BMW of West Chester!

March 16, 2025

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The service process was efficient and people who worked there are very helpful. The rental car was a good bonus. More

by MICHELLEHLUO
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Yes
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Mar 17, 2025

BMW of West Chester responded

It is fantastic to hear that the service process was efficient, and our service staff were very helpful during your visit. Thank you for choosing BMW of West Chester!

March 15, 2025

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Heather is so accommodating and helpful. She explain everything in a nice and simple way. More

by padilla.june
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Yes
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Mar 17, 2025

BMW of West Chester responded

We are delighted to hear Heather provided accommodating and helpful service during your visit. We are pleased she was able to explain the process clearly and simply. Thank you from everyone here at BMW of West Chester!

March 14, 2025

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Great service department, friendly and helpful sales staff. Purchased 2 M5's here and will again in the future. More

by WILDEBOERJ
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

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Mar 14, 2025

BMW of West Chester responded

We are thrilled to hear that you had such a positive experience with our service department and sales staff. Thank you for choosing BMW of West Chester and we look forward to your next visit!

March 13, 2025

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Heather was amazing. The communication and care provided by her and her team was amazing. More

by DOUGLAS.JETT
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Yes
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Mar 13, 2025

BMW of West Chester responded

We are thrilled to hear that Heather and our service department provided exceptional communication and care during your visit. Thank you for choosing BMW of West Chester and we look forward to seeing you again!

March 13, 2025

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Great operation, good communication and updating, courteous and professional. I brought in my 20 old 330i for some recall work and was treated like I brought in my newer car More

by NELSONVR6
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Yes
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Mar 13, 2025

BMW of West Chester responded

We are delighted to hear that you had a positive experience during your service visit. It is great to know that our communication, updates, and professionalism met your expectations. We are especially pleased that you felt well-treated, regardless of the age of your vehicle. Thank you for choosing BMW of West Chester!

March 08, 2025

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Lauren in sales was amazing to work with for my second vehicle purchase from BMW of Westchester She was very responsive. Took time to understand my needs and got me paired with the right vehicle. She w More

by Jon D
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Pierce/ Snyder, Nick Capparelli , Arielle

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Mar 10, 2025

BMW of West Chester responded

We are delighted to hear that Lauren provided such exceptional service during your second vehicle purchase from BMW of West Chester. It is fantastic to know she was responsive, took the time to understand your needs, and paired you with the perfect vehicle. We are also glad to hear that Heather's service expertise added to your confidence in our dealership. Thank you for choosing BMW of West Chester!

March 02, 2025

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I don't have much to say about this BMW service center. I got inspectionannd a regular interval.service. Nothing out of the ordinary. More

by Drs
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Yes
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Mar 03, 2025

BMW of West Chester responded

We are glad to hear that your inspection and regular service went smoothly. While it may have been a routine visit, we strive to provide consistent and reliable service every time. We appreciate your feedback and look forward to seeing you again!

February 27, 2025

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BMW of West Chester, PA exhibits professionalism from beginning to end! Truly Best Service experience! More

by WEST09
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Yes
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Mar 03, 2025

BMW of West Chester responded

We are thrilled to hear that you experienced professionalism from beginning to end here at BMW of West Chester. It is wonderful to know that you had the best service experience with us. Thank you from all of us here and we look forward to seeing you again!

February 25, 2025

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Heather was great! ! She followed up with me the next day and provided excellent customer service. More

by RENEEMARTHA2
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Yes
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Mar 03, 2025

BMW of West Chester responded

We are thrilled to hear that Heather provided you with excellent customer service and followed up with you the next day. It is fantastic to know she made a positive impact on your experience. Thank you from all of us here at BMW of West Chester!

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