Heather Deritis | Page 16
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
237 Reviews
Write a Review237 Reviews of Heather Deritis
April 05, 2025
Great customer service and the technicians provide great feedback back on customer concerns. Unfortunately, the loaner car program has changed, however as ong as I keep receiving great communication and ser feedback back on customer concerns. Unfortunately, the loaner car program has changed, however as ong as I keep receiving great communication and service, I will continue to visit this location. More
April 03, 2025
Service above and beyond. That says it all and there’s no more to say. That says it all and there’s no more to say. More
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Amy Hinkle
March 30, 2025
The dealership made my service stay comfortable and Heather was attentive to my needs from the beginning. Heather was attentive to my needs from the beginning. More
Other Employees Tagged: Frank Adinolfi
March 25, 2025
I brought my car in for routine service and that was all done well. There was also a part that needed to be replaced under warranty. At first I was told it would take a week and then only a few days and the done well. There was also a part that needed to be replaced under warranty. At first I was told it would take a week and then only a few days and then it actually got done in two days. Heather was very communicative, but it seemed like the mechanics ( or Heather?) didn’t understand the problem and how it would be fixed. In the end, though everything was done properly. More

