Heather Phillips | Page 7

I had a fuel leak and had to return to the dealership a week later. Heather was kind and courteous (as always) and promptly took my truck back to be checked out. They found that the fuel filter was needing week later. Heather was kind and courteous (as always) and promptly took my truck back to be checked out. They found that the fuel filter was needing to be tightened and that corrected the problem. I appreciate the fast friendly service they provided. More

by Rbrockpi Verified Customer Verified Customer

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I missing my engine cover! ??? I thought it sounded loud so I opened the hood and no engine cover. You'd think they see there is an extra cover laying the garage had to belong t ??? I thought it sounded loud so I opened the hood and no engine cover. You'd think they see there is an extra cover laying the garage had to belong to a customer!!! More

by GTAVIN Verified Customer Verified Customer

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Service always goes well. I've bought 11 cars from Melton and I will be back soon. I've bought 11 cars from Melton and I will be back soon. More

by COLDMTL Verified Customer Verified Customer

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Awesome service will always come to you guys everyone’s so nice and asks questions and listens and explains so nice and asks questions and listens and explains More

by JOHNNIE.BOSLER Verified Customer Verified Customer

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The friendliest service department i have been to. They make you feel like family. Only place we go They make you feel like family. Only place we go More

by SOB7291 Verified Customer Verified Customer

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I can’t say enough good things about Heather. She has always listened to any service needs that I ask about. She handles every maintenance situation with kindness and efficiency. I’ve owned seve She has always listened to any service needs that I ask about. She handles every maintenance situation with kindness and efficiency. I’ve owned several new vehicles from all of the major brands and this is my first Ram pick up. It has been the best truck I have owned and I am happy. I purchased it. More

by Rbrockpi Verified Customer Verified Customer

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Always informed and helped with great quality. Everyone is kind, friendly, and knowledgeable and always has time to answer any question you have. Everyone is kind, friendly, and knowledgeable and always has time to answer any question you have. More

by SUSAN.MCGILL Verified Customer Verified Customer

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I like the 19. 46 oil change. However, it seems like every time I come in for the OC, I get "service suggestions" that make no sense. I bought a $1,400 set of Michel 46 oil change. However, it seems like every time I come in for the OC, I get "service suggestions" that make no sense. I bought a $1,400 set of Michelins for my vehicle less than 8,000 miles ago, and my invoice "suggested" a front end alugnment in bold red. A complete front end alignment was done when the new set if tires were installed! Last year, it was "suggested" that my cabin air filter really needed replacing. It was replaced a couple of months before and was clean when checked a week before the OC. C'mon, guys. You haven't been in business for 80 years by intentionally misleading your customers. Thats kind of looks like the direction you're taking. You can do better. More

by SOONERNISE Verified Customer Verified Customer

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Great guys! !! My service was fast and friendly. Also thanks for the drinks and snacks! !! My service was fast and friendly. Also thanks for the drinks and snacks! More

by LINDA.JERCHAU Verified Customer Verified Customer

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Brought my Jeep in for a smell that is ONLY when it rains while it was there I had the oil changed as well. I was told “could not duplicate the smell”. The oil was changed. I brought the jeep home and placed while it was there I had the oil changed as well. I was told “could not duplicate the smell”. The oil was changed. I brought the jeep home and placed it on a lift to rotate the tires. Upon lifting the jeep there was evidence of a leak visible from underneath the vehicle. I called immediately and was told “email us pictures and we will get back with you on what to do”. That was on December 12th and I’m still waiting for the call back. More

by S Verified Customer Verified Customer

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