Heather Samuelson
Heather Samuelson at Nissan of Olathe

Heather Samuelson

Sales Consultant

Nissan of Olathe

15500 W 117th St
Olathe, KS 66062

4.8
18 Reviews

I worked as a retail store manager for 11 years and needed a change! I absolutely love it here! Other than that I'm a dog mom to 4 Mastiffs, a husky and a chiauhua! I love spending time with family, camping, swimming and anything outdoors. I love watching NFL, I'm a die hard Raiders fan (sorry not sorry)! ;)

4.8

18 Reviews

Write a Review

Dealership Experience

1 yr

Industry Experience

1 yr

Languages Spoken

English English

18 Reviews of Heather Samuelson

June 11, 2026

Dealership Rating
Employee Rating

Heather Samuelson was a delight to work with. She got me the car I wanted. More

by BENJAMIN.BAELLOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanders

Jun 12, 2026

Nissan of Olathe responded

Thank you for your kind review! It's our pleasure to have provided you with top-notch service, and we're thrilled to hear that Heather was able to get you the car of your dreams. We appreciate your business and hope to continue exceeding your expectations in the future. Respectfully, Orlando Lagunas Nissan of Olathe Owner Loyalty Manager 913-738-1706 olagunas@nissanofolathe.com

May 10, 2026

Dealership Rating
Employee Rating

Amazing 'no-pressure' experience. Willing to work to get us the best deal and perfect vehicle. More

by Mmanning0077
Recommend Dealer
Yes

Other Employees Tagged: Heather Samuelson

May 21, 2026

Nissan of Olathe responded

We are thrilled to hear about your amazing experience with us! Our team is dedicated to finding the best deals and perfect vehicles for our customers. Thank you for choosing us, we truly appreciate your business. Respectfully, Orlando Lagunas Nissan of Olathe Sales/OLM direct - 913-738-1706 olagunas@nissanofolathe.com

May 09, 2026

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We had an amazing experience purchasing our Rogue. Heather was very professional and insured we got the right vehicle for my wife and I. Josh was terrific and polite and insured we got the best financ More

by motorsgtray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Masters

May 22, 2026

Nissan of Olathe responded

Thank you for your positive feedback! We are pleased to hear that you enjoyed our waiting area amenities. We strive to provide a comfortable and enjoyable experience for our valued customers. We hope to see you again soon! Respectfully, Orlando Lagunas Nissan of Olathe Sales/Owner Loyalty Manager Direct - 913-738-1706 olagunas@nissanofolathe.com

May 05, 2026

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Employee Rating

Heather did a great job. Everyone at the dealership was very polite and cordial. Everything went smoothly.. I had a good experience overall. More

by gchrist87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Percy Starr

May 19, 2026

Nissan of Olathe responded

Thank you for your kind words! Our team at the dealership takes great pride in providing excellent service to our customers. We are happy to hear that everything went smoothly and you had a good experience with us. We appreciate your business and hope to see you again soon! Respectfully, Orlando Lagunas Nissan of Olathe Owner Loyalty Manager 913-738-1706 olagunas@nissanofolathe.com

May 03, 2026

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Sirey was an exceptional saleswoman. She listened to what we were looking for and was not pushy. I would definitely recommend buying another vehicle from her and the selection of vehic More

by weisermarcus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2026

Nissan of Olathe responded

Thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly. Thank you again for your support. Orlando Lagunas Nissan of Olathe Owner Loyalty Manager 913-738-1706 olagunas@nissanofolathe.com

April 08, 2026

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I had the best experience here! Heather was amazing to work with, and was very knowledgeable about the Nissan Rouge I was looking into. Had an answer to all my questions. She truly More

by bhel1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Salcedo

Apr 11, 2026

Nissan of Olathe responded

Thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly. Respectfully, Orlando Lagunas Nissan of Olathe Owner Loyalty Manager 913-738-1706 olagunas@nissanofolathe.com

April 05, 2026

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Employee Rating

I came in to look at a pathfinder had no intention on buying, after talking with heather she made all my anxiety and stress about purchasing a vehicle go away! It was great working with you heather! Than More

by Tokyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2026

Nissan of Olathe responded

Thank you very much, here at Nissan Of Olathe we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (913) 738-1706. Thank you again for your support. Sincerely, Orlando Lagunas Nissan Of Olathe Owner Loyalty Manager 913-738-1706

April 05, 2026

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Employee Rating

I had an excellent experience at Nissan. The entire team was welcoming, professional, and genuinely helpful from start to finish. They made the process smooth and completely stress-free, and More

by Luz Angela morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanders , Brayan salcedo

Apr 09, 2026

Nissan of Olathe responded

Thank you very much, here at Nissan Of Olathe we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (913) 738-1706. Thank you again for your support. Sincerely, Orlando Lagunas Nissan Of Olathe Owner Loyalty Manager 913-738-1706

February 04, 2026

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Employee Rating

Heather Samson/Samualson I spoke to on the phone about a 2022 Toyota corolla cross. I wanted to figure the price out before I decided on financing or payingn in full and she seemed extremely offended and as More

by A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 06, 2026

Nissan of Olathe responded

Hey Ashley, sorry that you and Heather got off on the wrong foot. I listened to the phone call and it sounded like Heather was trying to have you gather the information you need to finance a car even though you stated you might be able to pay cash so I’m sorry that she missed that portion of that conversation or didn’t pay attention. Please give me a call when you have a moment, I would like to resolve this miscommunication. Thank you

Feb 06, 2026

Nissan of Olathe responded

Hey Ashley, I truly apologize again that you feel like you were not treated properly. We pride ourselves in being the highest reviewed dealership in the KC area. If you would like to call me about it you can, I would like to salvage the deal if at all possible. 785-979-1891 Daniel Guebara

Feb 07, 2026

Nissan of Olathe responded

Please reach out to us at (913) 324-7364 when you can so we can address this situation directly. Thank you and have a great day.

Feb 06, 2026

A responded

It sounds like you need to talk to your employee about having a better attitude when it comes to selling cars because I was respectful. I’m not quite sure how asking if Im living with my parents and how old I am relates to financing. Or the part that she said my car would get repo if I can’t keep up with payments. That is not appropriate to say to your customers, I would not buy a car if I couldnt pay for it she assumed I can’t afford it because Im 18. I also mentioned to her in the beginning of the call twice that I wasn’t sure if I wanted to finance or pay in full and she proceeded to talk about financing when I asked to discuss the full price first. She was 100% being aggressive on the phone after I said I might not be financing. Even the other employees were hesitant to give me her name because you know she was in the wrong

February 02, 2026

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Employee Rating

This was is the best new car purchase I've ever made. Heather and Nissan were very knowledgeable and we had our Rogue within a couple of hours. Heather was able to get us exactly what we both wanted. The More

by Johnsonspatricia26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2026

Nissan of Olathe responded

Thank you so much for taking the time to provide feedback. At Nissan of Olathe we strive to meet all of your expectations and if there is ever anything we can do to improve, please reach out to me any time. We appreciate your time and business! Kat Wooten – Customer Experience Coordinator 913-738-1697.

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