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Heather Schmitt
Heather Schmitt at Legend Porsche Audi VW

Heather Schmitt | Page 24

Service Advisor

Legend Porsche Audi VW

158 Merrick Rd.
Amityville, NY 11701

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4.9
273 Reviews
4.9

273 Reviews

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273 Reviews of Heather Schmitt

September 02, 2023

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Employee Rating

Outstanding customer service. I was informed quickly and conveniently on the status of my vehicle. Heather as always was fantastic. More

by Thomas.t.genovese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ladd

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Oct 24, 2023

Legend Porsche Audi VW responded

Hello Thomas. Thank you for taking the time to leave a 5 star review. We're delighted to hear about your outstanding customer service experience and Heather's fantastic assistance. Keeping you well-informed and satisfied is our priority. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

September 01, 2023

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Heather and the whole service crew is Aaa++++. They were able to take my car with no appointment since air bag light was on and daughter worried to drive. They got the car fixed and returned tge More

by Doug Dragotti
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2023

Legend Porsche Audi VW responded

Hello Doug. Thank you for your great review! We're so glad to hear about your positive experience with Heather and our service crew. We're delighted we could quickly resolve the issue with your car. Thank you for your kind words and for choosing our dealership! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 31, 2023

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Employee Rating

Always a pleasant experience dealing with your service dept. They are efficient and personable. I'll be back. More

by JDEVANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack in service

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Oct 24, 2023

Legend Porsche Audi VW responded

Thank you for taking the time to give us a five star review! We're thrilled to hear that you consistently have pleasant experiences with our efficient and personable service department, and we look forward to welcoming you back in the future. If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 31, 2023

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Quick, easy and friendly service. Reliable service with a very clean car returned. Great communication More

by jenogof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2023

Legend Porsche Audi VW responded

We appreciate your feedback and are delighted to hear about your quick, easy, and friendly experience with us. Providing reliable service and clear communication is our commitment, and we're pleased to have met your expectations. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 30, 2023

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Heather and the staff are excellent, highly recommend the dealership. Fast repair time and easy to deal with More

by Ex bronco owner
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Recommend Dealer
Yes
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Oct 24, 2023

Legend Porsche Audi VW responded

Thank you for your great review and kind words about Heather and our staff. We're pleased to hear that you had a positive experience with a fast repair and found us easy to work with. Your satisfaction is our priority! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 30, 2023

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Employee Rating

Excellent service appointment. Highly recommend Dealer Rater should not require minimum word counts when asking for reviews More

by JKAPPS21
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan , Scott Ladd, David Zelen

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Oct 24, 2023

Legend Porsche Audi VW responded

Thank you for taking the time to leave us a five star review. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 30, 2023

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ALWAYS AMAZING SERVICE THANK YOU! !!!! EFFICIENT, TIMELY AND JUST AMAZING CUSTOMER SERVICE. WOULD NOT GO ANYWHERE ELSE More

by jzjmom3
Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan , Scott Ladd, David Zelen

Print
Oct 24, 2023

Legend Porsche Audi VW responded

Thank you for your amazing review! We're truly grateful for your continued trust and support. Providing efficient, timely, and amazing customer service is what we aim for, and we're thrilled to have you as a loyal customer. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 29, 2023

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Personnel at Legend were efficient, courteous and professional. After making an appointment to have a defective part diagnosed, they replaced it immediately and even washed my car! More

by lwilliams405
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Service Communication
Recommend Dealer
Yes
Print
Oct 24, 2023

Legend Porsche Audi VW responded

We greatly appreciate your feedback and are thrilled to hear about your positive experience at Legend. We're delighted we could quickly address the issue and have your car looking its best with a wash. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 24, 2023

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Always a pleasant experience! Heather is the best service advisor! We go to Legend with both of our VW's for service needs. More

by keegan57
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Recommend Dealer
Yes
Print
Aug 25, 2023

Legend Porsche Audi VW responded

Hello Keegan57. Thank you for your amazing review! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Auto Group #thelegendautogroup member of the Legend Auto Group #thelegendautogroup

August 20, 2023

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Employee Rating

I was kept up to date with the issue with my car ! As promised I received my car back and the work was excellent More

by bncprecious
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Service Communication
Recommend Dealer
Yes
Print
Aug 21, 2023

Legend Porsche Audi VW responded

Hello bncprecious. Thank you for your wonderful review! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group #thelegendautogroup member of the Legend Auto Group #thelegendautogroup

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