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Hebert's Town & Country
Hebert's Town & Country at Hebert's Town and Country Chrysler Dodge Jeep RAM
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Hebert's Town & Country

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Hebert's Town and Country Chrysler Dodge Jeep RAM

1155 E Bert Kouns Industrial Loop
Shreveport, LA 71105

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4.4
91 Reviews
4.4

91 Reviews

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91 Reviews of Hebert's Town & Country

September 24, 2023

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Employee Rating

It took 4 service agents and 4 trips before my Jeep is hopefully fixed. I should not have to call and email for 2 months and my husband to speak to the owner before anything was done More

by shirley.wilson
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Hebert, Chuck Phipps , Mary and Nick were very helpful

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Sep 25, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. I appreciate you bringing your service experience to my attention. I would like the opportunity to discuss the level of customer care that you and your husband received from our Service Team regarding your Jeep. Can you please email me with your preferred contact information? Best, Mark Hebert Dealership President mark@hebertstandc.com

September 21, 2023

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Employee Rating

Excellent, Fast Service, Thoroughly serviced and completed. Friendly staff always waiting to be of service. More

by anthbroome
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Phipps

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Sep 22, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for sharing this positive review of your experience with our Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram. We enjoyed reading about the excellent and fast service you received from our friendly team. Your feedback is greatly appreciated.

September 08, 2023

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Employee Rating

Service was absolutely awesome. So greatful to have bought my vehicle from here. Thanks for all hands on deck experience More

by Dreka309
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, congratulations! We are so glad you’re happy with the way our Sales Team was able to provide an awesome experience during your visit. Thank you for the great feedback and 5 stars. If you need any help with your vehicle, please feel free to reach out to us at Hebert's Town & Country Chrysler Dodge Jeep Ram for assistance.

September 01, 2023

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Employee Rating

Very helpful and knowledgeable staff. Everyone I encountered at the dealership was courteous, helpful and seemed as though they really enjoyed what they were doing and the services they w More

by Hoopchain
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Hebert, Don Williams, Chuck Phipps

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Sep 03, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are grateful you took the time to leave this positive review. It brings us joy to learn that our team was helpful and knowledgeable during your visit. Should you need anything, please don't hesitate to reach out to us at Hebert's Town & Country Chrysler Dodge Jeep Ram.

August 30, 2023

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Employee Rating

After two trucks and a Jeep Ihave found that I will never do business with them ever again . The reason is there seems to be a lack of respect for their customers in the service department. More

by mbearden53
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Monica Johnson, Chuck Phipps

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Aug 31, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to learn more about your interactions with our Service Team. Would you please email me with your preferred method of contact so we can discuss this further? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

August 29, 2023

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Employee Rating

Don Williams knew what to do to make sure I drove a car away tiday. More

by Dan73janice
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Williams, Zach Caulk, Chuck Phipps, Rodney Singleton, Jr , Christine

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Aug 30, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are so happy to read that our Sales Team was able to make sure you left with a vehicle during your visit. Thank you so much for the 5-star rating and great review. Congratulations on your vehicle! We look forward to do business with you again in the future at Hebert's Town & Country Chrysler Dodge Jeep Ram.

August 20, 2023

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Employee Rating

Great Dealership, Great folks. Top notch. High caliber. Always enjoy the smiles as you enter. Makes you feel right at home. ⭐️⭐️⭐️⭐️⭐️ More

by mikrosft07
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Hebert, Preston Evans, Vernell Richmond, Walt Gerard, Lee Robison, Monica Johnson, Zach Caulk, Chuck Phipps, Mike Tucker , Mrs ORR

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Aug 20, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you so much for taking the time to leave us a great review, 5 stars, and appreciate our team. We are so glad to read that our team was able to provide a great experience, and made you feel right at home during your visit. If you ever need help with your vehicle, you know Hebert's Town & Country Chrysler Dodge Jeep Ram will be here for you.

August 20, 2023

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Employee Rating

Always Outstanding Customer Service, waiting area Always clean and neat, stocked with snacks, all Employees are Always polite and outspoken, I Love it!!!... More

by BigHop1970
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Phipps

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Aug 21, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are proud to see that you had an outstanding experience. Thank you for taking the time to review our team here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

August 17, 2023

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Employee Rating

Hebert’s is a great place to buy your car from! Wonderful salesmen and service department. I trust buying my car from as well as them taking care of it too. Cade Johnson was very helpful in getting More

by Julie
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Phipps, Shane Nicholson , Cade Johnson, Nick,

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Aug 17, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Julie, thank you so much for trusting us, and taking the time to appreciate our team. We are delighted to read that our Sales and Service Team was very helpful on your visit, and that you enjoyed your experience at Hebert's Town & Country Chrysler Dodge Jeep Ram working with our team. Your business is valued, thank you so much for the 5 stars and this great review. Please feel free to reach out to us if we could be of any assistance.

August 12, 2023

Dealership Rating
Employee Rating

Heberts Town & Country are the best! They have always given me the best service. I would highly recommend this dealership to anyone who wants fast and friendly service; and, they make su More

by VMANISCALCO1967
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Hebert, Rodd Singleton, Preston Evans, Don Williams, Monica Johnson, Chuck Phipps, Rodney Singleton, Jr, Tiffany Farley, Shane Nicholson , Christian deserves 5+ stars. He is awesome!!

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Aug 12, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your recommendation and 5-star review. We are honored to know our Service Team has been able to provide you with fast, friendly, and consistent service leaving you to feel safe on the highway. Let us know if we can be of any further assistance here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

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