Hector Arroyo

We had a less then enjoyable experience with another dealership, then we went to Crystal Lake Honda and the experience was night and day. Very happy with the level of customer service. dealership, then we went to Crystal Lake Honda and the experience was night and day. Very happy with the level of customer service. More

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Brilliance Honda Is So Very Friendly & Efficient, & Timely!! Our Car Salesman Was Very Professional & Friendly!! He Worked At Getting Us The Best Price For The Car We Wanted To Lease!! Thank You For Timely!! Our Car Salesman Was Very Professional & Friendly!! He Worked At Getting Us The Best Price For The Car We Wanted To Lease!! Thank You For Your Excellent Service!! More

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It was a pleasant experience from begining to the end. Hector was very knowledgeable and helpful. They were able to accommodate a specific request I had for an option on the car. There was no sales pr Hector was very knowledgeable and helpful. They were able to accommodate a specific request I had for an option on the car. There was no sales pressure involved. More

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Hector Arroyo did a real good job of helping us. Especially when we changed our minds on models and colors the closer we got to the purchase date! He kept in communication and responded to our quest Especially when we changed our minds on models and colors the closer we got to the purchase date! He kept in communication and responded to our questions during the whole process. More

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Great experience from this dealertship, freindly,, courtious and helpful in all aspects. Will recommend to family and friends courtious and helpful in all aspects. Will recommend to family and friends More

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Welcoming from the moment you open the door, very friendly, and a family oriented feel. I worked with Hector from sales and Dan from finance they are excellent. They are a pleasure to work with! They friendly, and a family oriented feel. I worked with Hector from sales and Dan from finance they are excellent. They are a pleasure to work with! They made the car buying process quick, easy, and no pressure. More

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The experience was easy and stress free. I was updated every step of the way with build and delivery! I was updated every step of the way with build and delivery! More

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This is our second car purchase at Brilliance Honda in less than a year. Super happy with the customer service and absolutely love Honda vehicles! less than a year. Super happy with the customer service and absolutely love Honda vehicles! More

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Very smooth and less hassle. Friendly and patience. Honest and straightforward people to work with. Excellent service!!! Friendly and patience. Honest and straightforward people to work with. Excellent service!!! More

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Hector was amazing. We didn’t feel pressured at all. We went in just to test drive a CRV, and honestly weren’t ready to buy yet. But this car had everything we wanted so we purchased it. I waited to write went in just to test drive a CRV, and honestly weren’t ready to buy yet. But this car had everything we wanted so we purchased it. I waited to write this review because I wanted to see how we were treated after the sale was complete, but Hector still treated us like a valued customer. Darrell was also amazing to deal with. It was honestly the easiest car experience we have ever had. The follow through on IOU’s have been top notch as well. I highly recommend this dealership as they treat you like family! Thank you Hector! More

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