Hector Colon | Page 3

I visited your dealer looking at a used truck and drove home in a new truck. Thanks to Cody and Jerome for being very pleasant and timely. A thanks to the finance gentleman also and I dont see his nam home in a new truck. Thanks to Cody and Jerome for being very pleasant and timely. A thanks to the finance gentleman also and I dont see his name on the list. More

by Hardied Verified Customer Verified Customer

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Very pleasant experience. Rebecca was very informative about the different models.Will definitely come back to ferman Rebecca was very informative about the different models.Will definitely come back to ferman More

by jdeltoro Verified Customer Verified Customer

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I was treated very good jackie was very helpful an took time to explain all opps my 15 words are up time to explain all opps my 15 words are up More

by jneil5732 Verified Customer Verified Customer

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It was a good experience, I’m 49 yrs old and this is my 2nd new car in my lifetime, my father is a wholesaler and new cars were always to expensive and never it value. Times have changed and this has been 2nd new car in my lifetime, my father is a wholesaler and new cars were always to expensive and never it value. Times have changed and this has been a great experience, everyone is up beat, positive and very knowledgeable. Thank you, while it was way more expensive than it should ever be, Ferman makes every effort to make you happy and not be pushy. More

by fire507 Verified Customer Verified Customer

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Awesome dealership no hassle and was very fair great people very easy deal was in and out and all was very kind people very easy deal was in and out and all was very kind More

by ricky8302 Verified Customer Verified Customer

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Excellent service, Rachel took great care of my needs making sure it was met! Very Professional making sure it was met! Very Professional More

by sunflowerkis25 Verified Customer Verified Customer

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I loved how they treat customers and the service is excellent, they explain everything very well and with good treatment excellent, they explain everything very well and with good treatment More

by nunezs2015 Verified Customer Verified Customer

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Positive experience with the dealership and our salesman Sebastian!!! Nice job done by all that made our car purchase seamless. Sebastian!!! Nice job done by all that made our car purchase seamless. More

by pspy2 Verified Customer Verified Customer

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BUYER BEWARE: Bought a NEW 2023 Equinox from Ferman, within 2-weeks vehicle had a problematic/intermittent electrical problem. Brought car back and was given a Loaner..... they then had my car for 2-MON within 2-weeks vehicle had a problematic/intermittent electrical problem. Brought car back and was given a Loaner..... they then had my car for 2-MONTHS without repairing it. After many discussions, they finally stated they'd replace the car. When I arrived to complete the exchange, a Service employee arrived at the Salesman's desk to miraculously exclaim "The part just came in and your car is fixed". I was actually relieved, because I didn't want the paperwork/insurance hassle of an exchange. Within days, problem returned; I contacted Ferman and asked to go thru with the exchange, but they refused. I now believe that they just used that promise to get me to return their Loaner; I'm also suspicious of whether they actually replaced the part they claim they did. I am now forced to pursue a Lemon Law Claim, or find a REPUTABLE Chevy dealer who can actually fix the problem, AND tell me if Ferman really did replace any parts! ** FERMAN WILL NOT STAND BEHIND THEIR PRODUCTS OR HONOR THEIR PROMISES ONCE YOUR CHECK CLEARS ** More

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Knowledgeable, efficient, courteous. Very pleasant experience. At this point in time, I would recommend Ferman Chevrolet to anyone. Very pleasant experience. At this point in time, I would recommend Ferman Chevrolet to anyone. More

by parrottshaven Verified Customer Verified Customer

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