Hector Colon
Hector Colon at Ferman Chevrolet - Tampa

Hector Colon | Page 43

Sales & Finance Director

Ferman Chevrolet - Tampa

9751 Adamo Dr
Tampa, FL 33619

Contact Me
4.8
461 Reviews

Dealership Experience

6 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.8

461 Reviews

Write a Review

461 Reviews of Hector Colon

September 22, 2020

Dealership Rating

Nada was Wonderfull it was the best car buying experience that I have ever had. I fell like I got a good deal.Super awesome job Nada! More

by josevs14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nada Altuama, Zeyad "Z" Altuama, Tansel Erten

Sep 30, 2020

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

September 22, 2020

Dealership Rating

They were amazing and fast. In and out not a problem. They worked with us getting done and then checked in the next day on our trip. Like family More

by beakermedicineman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Kerr, Timmy Pritchard

Sep 30, 2020

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

September 10, 2020

Dealership Rating

Ernie Taylor was great as a sales person. Andre the financial mgr was very efficient. Good selection of vehicles. Would recommend this dealership to others. More

by noellawest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Kerr, Ernie Taylor

Sep 30, 2020

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

September 09, 2020

Dealership Rating

Cody and Amanda were great! They made the entire process easy and stress free. Cody was able to get me an amazing deal on the car that I wanted. More

by jessicahand415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Hare , Amanda Wilson

Sep 09, 2020

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

September 08, 2020

Dealership Rating

Excellent customer service, everything went extremely smooth and quick. Rocky was wonderful and very professional. We appreciate all the staff that helped this transaction go through in a timely manner. More

by BLUEMA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Coley , Ray "Rocky" Clevenger

Sep 09, 2020

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

September 07, 2020

Dealership Rating

We drove 125 miles to the dealership on the expectation that prior telephone discussions would have the car ready, we were wrong, very poor service More

by PUTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Juan Flores, Cody Hare , Brendan Rhea

Sep 09, 2020

Ferman Chevrolet - Tampa responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Off ice: (813) 623-2411 Ext. 423

Sep 09, 2020

PUTNER responded

To give you more of the picture, after 5 or 6 hours, your dealership was unable to find the second key. Told us it would take at least another hour to program a new key. We declined and must now take the new key to a local dealer to be programmed at our expense. Reimbursement of the fee has been “promised”, I do not hold my breath. The car had not been detailed prior to our arrival, that created further wait time. When we got home we found that a dealer license plate was left in the car. It was mailed back to you today....also at our expense. The survey only gave me a few words, I could have written a book on the poor attention we received.

September 02, 2020

Dealership Rating
Employee Rating

hundred fifty miles from tire rotation and u could not even do that .Had expired plates on car and it was not post office fault .made several calls there and not one person followed up,star rating 0 More

by KATSANDERS04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Angela Haroon, Colin Parker , Kayla Haroon, Andre Kerr, Fred

Sep 02, 2020

Ferman Chevrolet - Tampa responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Off ice: (813) 623-2411 Ext. 4235

September 01, 2020

Dealership Rating

I was happy with everything. The sales team was great and attentive to my needs. Finance was also a great experience. Only one small issue at pick up the next day. I called in the morning, about 10am and adv More

by Unknown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nada Altuama, Zeyad "Z" Altuama, Fred in finance. Unknown last name. Wasn’t listed. Great experience.

Sep 02, 2020

Ferman Chevrolet - Tampa responded

Thank you for the great rating and comment, If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

August 20, 2020

Dealership Rating

We had an extremely unpleasant visit to Brandon Honda that was turned around cometely by visiting here. We got the deal we needed for the car we wanted and walked away happy. More

by Sasashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Hare

Sep 02, 2020

Ferman Chevrolet - Tampa responded

Thank you for the great rating and comment, If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

August 18, 2020

Dealership Rating

Amazing experience! Dominick went above and beyond to make sure I was happy with my new Blazer and Amanda got my paperwork done faster than I have ever seen! 5 stars is not enough! More

by Cphilpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Wilson, Dominick Lauriano

Sep 02, 2020

Ferman Chevrolet - Tampa responded

Thank you for the great rating and comment, If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

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