Hector Jimenez | Page 34

New car lease Poor customer service. Everything was great until receiving the numbers (payment on car whereas I felt pressured to continue the sale without any hel Poor customer service. Everything was great until receiving the numbers (payment on car whereas I felt pressured to continue the sale without any help in possibility of negotiating the price). The car that we were promised from another dealership was sold. Didn't get a call from our salesman until we called him. Also, I had insurance put on car that we signed for which was actually sold to someone else. Salesman did try and make it right but gave us a car that was similar to what we wanted but had stuff on it that we didn't want.(bow tie package we didn't want and still waiting for gold emblems to be put on. Overall, even though our salesman is trying to make it right, it was a bad experience ever on leasing a car. Also, working with Hector at financing the car, he was trying to make us put down $500 refundable deposit to show we were going to stay with the sale to get car from 'sister' dealership which I refused to do. More

by TMULLIGAN1967 Verified Customer Verified Customer

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We were able to negotiate a fair price. First class service from our salesperson (Hector) and our financing manager (Hector) and a deal made personally with the owner. Overall an excellent First class service from our salesperson (Hector) and our financing manager (Hector) and a deal made personally with the owner. Overall an excellent car buying experience. More

by STEVEPUMROY Verified Customer Verified Customer

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Excellent When I pull up to Carl Black Chevrolet I was greeted a very friendly guy named Hunter he was very helpful I came in to get what I want which was a new When I pull up to Carl Black Chevrolet I was greeted a very friendly guy named Hunter he was very helpful I came in to get what I want which was a new car and you have another employee their name Dwight which was very helpful friendly very knowledgeable and got married what I want a new car I didn't feel no pressure both of the guys was just wonderful so I will be buying another car and I will let all my friends and family too go and get them a car from Carl Black Chevrolet More

by LILMOTT37 Verified Customer Verified Customer

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Good Low Hassle Environment Salesman Dylan Pellegrino was very courteous and knowledgeable about the truck I wanted to purchase. He was very helpful in answering any questions I Salesman Dylan Pellegrino was very courteous and knowledgeable about the truck I wanted to purchase. He was very helpful in answering any questions I had. More

by AHUYNH98 Verified Customer Verified Customer

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Repeat Customer I drove all the way from Fort Lauderdale to Orlando because Carl Black is MY dealer of choice. This is my 3rd car from them. I drove all the way from Fort Lauderdale to Orlando because Carl Black is MY dealer of choice. This is my 3rd car from them. More

by RickVoyles Verified Customer Verified Customer

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2018 Buick Encore Excellet!! Had a wonderful experience here at Carl Black of Orlando. Chris was an amazing sales guy and answered all my questions and got me into my d Excellet!! Had a wonderful experience here at Carl Black of Orlando. Chris was an amazing sales guy and answered all my questions and got me into my dream vehicle! More

by COUTINHOJENNIFER11 Verified Customer Verified Customer

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Awesome no pressure Dealership. Salesman was very attentive to my needs and wants on a vehicle. Would definitely recommend this Dealership to all my family and friends. Looking forw Salesman was very attentive to my needs and wants on a vehicle. Would definitely recommend this Dealership to all my family and friends. Looking forward to meeting the service department. More

by JSC13815 Verified Customer Verified Customer

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Stayed cool under pressure! I’m not an easy customer but I can say they really have been bending over to make me happy. I’m really warming up to my new car! (I really didn’t want I’m not an easy customer but I can say they really have been bending over to make me happy. I’m really warming up to my new car! (I really didn’t want the color and they tried everything except painting it to get me a white one. lol) If you need or want a car see Raheim Brown he is professional and stayed that way even though I was being difficult. Hector was great as well. More

by TARCHIE626 Verified Customer Verified Customer

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Review Overall our expirence at Carl Black was good however the salesperson could have been better educated about which accessories come with each package. A Overall our expirence at Carl Black was good however the salesperson could have been better educated about which accessories come with each package. Also a bedliner was installed in the truck. We drove from Orlando to Tallahassee and noticed the panel installed on the inside of the Tailgate was loose. All but one screw had come out so we went to Home Depot and purchase some screws and flat washers to secure it so we could continue our trip! More

by EHANKS Verified Customer Verified Customer

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Great experience . Will was wonderful...Because of his knowledge and personality is the reason we stayed and decided to buy. Made us feel very comfortable. . Will was wonderful...Because of his knowledge and personality is the reason we stayed and decided to buy. Made us feel very comfortable. More

by WURGLERA Verified Customer Verified Customer

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