Josh cataldo went above and beyond to help me get in a vehicle! Definitely coming back again in the future! He made the time and wait worth it, He gave a good representation of the dealership and will be referring people ! Places need more workers like him !
- 2016 Nissan Maxima SR (Rolon)
This review is to express my deepest appreciation for the service provided during my truck-buying experience at Carl Black Chevy/GMC, in Orlando, FL. Even though this was like my seventh vehicle purchased from this dealership, I have to say that every single purchase has been an excellent experience, including this one.
First, I want to say thanks to Mr. John Palko our sales representative who went above and beyond to deliver my family the best customer service during the purchase of our new 2018 Chevy Silverado LT. He had the patience to deal with all my skeptical questions and many concerns. Thank you John!! Also, I would like to express my gratitude to Carl Black Sales Manager, Mr Razvan Matei . Matei, as always, was a humble individual that dedicated a lot of time, and does the impossible to make you happy and give you the perfect deal. He also answered every question precisely and with a smile. Last but not least, thank you to Mr. Hector Jimenez, the Finance Manager and a retired U.S Navy Senior Chief that used every earned skill from his military career to give us a smooth experience during the final steps of the sale and the closing of the deal. In conclusion, This dealership is very different than many others, they treat people with a lot of respect and honesty. I would recommend this business to anyone that is looking for an excellent deal and awesome buying experience on a new or used car. I will say this.....if you are in the Central Florida area, visit them and give Carl Black in Orlando, FL the opportunity to serve you. For me, this was a Very positive experience. Thank you!! See you again in a few years !!!
"Tool to long "
Knew what I wanted but it took almost 4 hours should have been in and out in less than 2 hours.Was pleased that Josh delicered my truck.