Hector Jimenez

Of all the new vehicles I have purchased, the experience I had with Shami was by far the most hassle free, simplified purchasing process I have ever experienced. I have never encountered a sales person wit I had with Shami was by far the most hassle free, simplified purchasing process I have ever experienced. I have never encountered a sales person with his overall knowledge of the vehicle. i would recommend both Carl Black and Shami to anyone I know that's in the market for a new vehicle. Hector was also very knowledgeable and did everything he could to get me the fairest price on my new purchase. Raheem in finance made the final part of the purchase process as smooth as anyone could hope for. You guys have a GREAT crew. More

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Prompt, courteous and professional sales team; our sales associate had thorough knowledge of the vehicle and options and provided us with a clear understanding of the process. associate had thorough knowledge of the vehicle and options and provided us with a clear understanding of the process. More

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Purchased our 2021 Buick enclave from them we also purchased the platinum service plan. Scratch and dent protection all the extras trying to get service for our air-conditioning that is broken. Tried purchased the platinum service plan. Scratch and dent protection all the extras trying to get service for our air-conditioning that is broken. Tried to speak with a manager no managers are ever available. No one will call you back just the sorriest customer service I’ve ever had to deal with at any dealership. And as soon as you catch an attitude for having to deal with their sorry customer service they will for a fuse to work with you. What’s really crappy is when you purchase that service plan, it is only good at their dealership. No other GMC dealerships will honor their service plan. I highly recommend that you not waste your time with these people go somewhere else. More

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Josh Crittle was great, we connected with him immediately. He was so real and straight foward, which is not what you always get when purchasing a vehicle. He treated my husband and I with respect immediately. He was so real and straight foward, which is not what you always get when purchasing a vehicle. He treated my husband and I with respect, and he made us feel valued. He was also great with dealing wtih our crazy 6 year old being with us at the time of the purchase! If we purchase another vehicle we will be heading back to Orlando to buy from Josh. More

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Another great experience with Carl Black. We have 5 vehicles purchased thru Leo and everything is always perfect from start to finish and he always follows up to make sure everything is goin We have 5 vehicles purchased thru Leo and everything is always perfect from start to finish and he always follows up to make sure everything is going good. Leo is 💯 dedicated to his customers. Carl black’s customer service is always above and beyond our expectations. More

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Excellent service! Excellent all around. We have been dealing with Carl Black for many years now and have never been disappointed! Thank you everyone at Carl Black! Excellent all around. We have been dealing with Carl Black for many years now and have never been disappointed! Thank you everyone at Carl Black! More

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We had been to several other GMC dealerships before we were referred to Carl Black. That’s where we were paired up with Leo “Aussie” Willis who got us into the Sierra truck we have been looking for. One o were referred to Carl Black. That’s where we were paired up with Leo “Aussie” Willis who got us into the Sierra truck we have been looking for. One of the better vehicle buying of my life. Would confidently recommend Leo at Carl Black for anyone looking for a GMC, Chevy or Buick vehicle. More

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Disappointed with dealership! Drove over an hour based on the online pricing for a 2500 Denali to get there and they quoted $10,000 more than MSRP which was also more than what they are advertising online f the online pricing for a 2500 Denali to get there and they quoted $10,000 more than MSRP which was also more than what they are advertising online for the truck. More

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All the personnel was attentive and extremely friendly. Jack was awesome and carefully listen to what we were looking for, price range, space, size, and provided us options based on our expectations. Sales Jack was awesome and carefully listen to what we were looking for, price range, space, size, and provided us options based on our expectations. Sales manager Hector Jimenez also very attentive and making sure we were treated with courtesy and respect. Josh the finance manager was excellent also making sure all documents were signed properly and that we understood what we were signing. Thanks Carl Black staff we are sure that we will return. More

by Zaida Nieves Verified Customer Verified Customer

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The staff was willing to work with me to achieve my desired payment and value for my trade. I did not feel pressured into buying anything and walked out with an awesome deal. desired payment and value for my trade. I did not feel pressured into buying anything and walked out with an awesome deal. More

by CHRISATENNANT16 Verified Customer Verified Customer

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