Hector Mendez | Page 13

Rude Employees We have a company vehicle. It needed an oil change and tire rotation. We also asked the service department to check any other recommended services. Th We have a company vehicle. It needed an oil change and tire rotation. We also asked the service department to check any other recommended services. The response when asking if any other service was needed was, "what do you mean?"... We aren't the car experts, you are. I called multiple times letting the service department know that we had a van coming in and when our driver got there to drop off the vehicle the muscular guy had no idea what was going on. I will say your department is fast and convenient but the overall attitude of everyone in the quick lane building has convinced me that Ford doesn't care about their vehicles and/or their customers. More

by mikec Verified Customer Verified Customer

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EXELENT E, el tiempo fue el minimo, la comunicacion clara, muy profecionales, espero recomendarlo a otros. Cuando el seguro de GEICO me conteste los llamo, GR E, el tiempo fue el minimo, la comunicacion clara, muy profecionales, espero recomendarlo a otros. Cuando el seguro de GEICO me conteste los llamo, GRACIAS More

by MMESA67 Verified Customer Verified Customer

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Perfect and Fast Was my first time at Tropical Ford and i liked. Simple, fast a good price. Reception is friendly, polite and spend attention of my questions. Was my first time at Tropical Ford and i liked. Simple, fast a good price. Reception is friendly, polite and spend attention of my questions. More

by fernandoctba81 Verified Customer Verified Customer

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Very professional and helpful. Had service on my truck F-150 and was happy with the service.and the recommendations that was made to service my Ford F-150. Had service on my truck F-150 and was happy with the service.and the recommendations that was made to service my Ford F-150. More

by WMMEDINA38 Verified Customer Verified Customer

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Oil change I am so glad I have the lifetime oil changes. It’s a bit out of the way for me but it’s worth the drive. I am so glad I have the lifetime oil changes. It’s a bit out of the way for me but it’s worth the drive. More

by merialyson Verified Customer Verified Customer

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Awesome customer service Fast and reliable. Great inputs towards my maintenance and always positive. Pin point and sharp eyes for any problems giving feedback towards any pote Fast and reliable. Great inputs towards my maintenance and always positive. Pin point and sharp eyes for any problems giving feedback towards any potential issues that might arise in the future. Would recommend them any day! More

by Proud Verified Customer Verified Customer

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Got in & out quickly Glad I was able to get service on a Saturday morning & get on my way. Only thing that was concerning was that I got a phone message after leaving that Glad I was able to get service on a Saturday morning & get on my way. Only thing that was concerning was that I got a phone message after leaving that I should call back but the caller had an accent & talked fast. I listened multiple times but never could make out his name. I tried to call back but they didn't know who called me or why. I don't know if it was a sales attempt or a service issue. I hate the sales calls! More

by RACHEL60641 Verified Customer Verified Customer

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The Works I was visiting Orlando for Spring Break and my 2014 Ford Explorer needed an oil change. I located the dealership via Google and made an appointment on I was visiting Orlando for Spring Break and my 2014 Ford Explorer needed an oil change. I located the dealership via Google and made an appointment online. Hector was my Quick Lane Specialist. The overall experience was GREAT! KaRon Murray More

by kgmurray08 Verified Customer Verified Customer

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General service Went in without an appointment on a Friday afternoon. Took me right away and did not push any extra services on me. Car was done quickly and returne Went in without an appointment on a Friday afternoon. Took me right away and did not push any extra services on me. Car was done quickly and returned back to me washed and ready to go. More

by mwh Verified Customer Verified Customer

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Excellence They friendly and answer all my questions. I going for oil changed and the service is very quick that other times. I really happy for the service They friendly and answer all my questions. I going for oil changed and the service is very quick that other times. I really happy for the service More

by Becky Verified Customer Verified Customer

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