Hector Quinones
Hector Quinones at Executive Dodge Jeep RAM

Hector Quinones

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

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4.5
166 Reviews
4.5

166 Reviews

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166 Reviews of Hector Quinones

September 01, 2025

Dealership Rating
Employee Rating

Front desk was friendly and knowledgeable. Mechanic was thorough and video was clear and easy to understand. Prices were fair and mechanics answer any questions I had about my vehicle More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 01, 2025

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Employee Rating

Easy to get an appointment, staff is friendly and I was updated as to the status of my car. More

by mdecapua8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 31, 2025

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Employee Rating

Worked well with me till found out my father passed and held my Jeep for months claiming needed court documents to release it. Still haven't been able to pick up car . For The 100 bucks the bill cost to fi More

by mikect75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

August 28, 2025

Dealership Rating
Employee Rating

Pleasant to work with, good follow up and very thorough. I appreciate the ride to/from work as well More

by doozer82
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Aug 28, 2025

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 27, 2025

Dealership Rating
Employee Rating

Great service, online set up was easy. Didn't have to wait for long. Knowledgeable and courteous More

by knellphyllis
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 17, 2025

Dealership Rating
Employee Rating

Always available, honest quotes, and speedy service. Personable & pleasant service writers. Property and shop are clean & orderly. More

by cbrejwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2025

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 10, 2025

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Employee Rating

Kept my car overnight without permission, proceeded to keep my car for over 36hrs without looking at it. No call, no call back. Unprofessional More

by Jgunnsafety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 14, 2025

Executive Dodge Jeep RAM responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 28, 2025

Dealership Rating
Employee Rating

The computer system in my Jeep has never worked since the day I leased it. The dealership has had the car in the shop multiple times, anywhere from two weeks to over a month at a time, and the issue is still More

by courtney delvecchio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dennis Simuong, Kevin Miller

Aug 02, 2025

Executive Dodge Jeep RAM responded

Thank you, Courtney, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 21, 2025

Dealership Rating
Employee Rating

Solved the problem with the electrical. They checked my car’s maintenance record and I approved it. If I had to come in later for these services, I would have had to pay for2 uber rides More

by FRED.HEIMANN.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Executive Dodge Jeep RAM responded

Fred, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 09, 2025

Dealership Rating
Employee Rating

Great as always, getting all the work that I have requested in the timeframe I always ask for. More

by KOWALSKI105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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