Hector Quinones

Kept my car overnight without permission, proceeded to keep my car for over 36hrs without looking at it. No call, no call back. Unprofessional keep my car for over 36hrs without looking at it. No call, no call back. Unprofessional More

by Jgunnsafety Verified Customer Verified Customer

Report | Print

The computer system in my Jeep has never worked since the day I leased it. The dealership has had the car in the shop multiple times, anywhere from two weeks to over a month at a time, and the issue is still day I leased it. The dealership has had the car in the shop multiple times, anywhere from two weeks to over a month at a time, and the issue is still unresolved. Instead of taking responsibility, they constantly ping-pong us back and forth with corporate and have done nothing to help with the lemon car they leased to us. My husband has been incredibly patient dealing with them, but the vehicle is in my name and I am done waiting. The lack of accountability and customer service from this dealership is shocking. I am now pursuing legal action, filing a complaint with the Attorney General’s office, and making sure others know how poorly I’ve been treated. If you value your time, money, and peace of mind, do not purchase or lease a vehicle from this dealership. More

Report | Print

Solved the problem with the electrical. They checked my car’s maintenance record and I approved it. If I had to come in later for these services, I would have had to pay for2 uber rides They checked my car’s maintenance record and I approved it. If I had to come in later for these services, I would have had to pay for2 uber rides More

by FRED.HEIMANN.JR Verified Customer Verified Customer

Report | Print

Great as always, getting all the work that I have requested in the timeframe I always ask for. requested in the timeframe I always ask for. More

by KOWALSKI105 Verified Customer Verified Customer

Report | Print

Communication was absolutely the best that I have ever experienced. I was informed as to what was going on, every step of the way. Hector was very informative and even sent videos as to the problems found experienced. I was informed as to what was going on, every step of the way. Hector was very informative and even sent videos as to the problems found with my vehicle. Highly recommend Executive. More

by zaralin77 Verified Customer Verified Customer

Report | Print

During the video tech said that they don’t stack weights get the truck home and the weights were stacked very dissatisfied called back and still to this day no return phone call. Makes me wonder if they act get the truck home and the weights were stacked very dissatisfied called back and still to this day no return phone call. Makes me wonder if they actually did the valence that I paid for.. More

by na13 Verified Customer Verified Customer

Report | Print

Had oil change and tire rotation done very happy with the service . Service was completed in a reasonable time and very informative. service . Service was completed in a reasonable time and very informative. More

by JSMITH0872 Verified Customer Verified Customer

Report | Print

They had the vehicle for 2 weeks and it’s still not fixed!!!!!!!!! Sent it back still in need of repair fixed!!!!!!!!! Sent it back still in need of repair More

by EMALASPINA Verified Customer Verified Customer

Report | Print

Great, very quick, flexible. He made my visit very easy and manageable. Let me drop off my vehicle a few days early. He made my visit very easy and manageable. Let me drop off my vehicle a few days early. More

by Jcatsmith17 Verified Customer Verified Customer

Report | Print

Very detailed explanation on what the issue was. Kept me informed and got my truck back when promised. Kept me informed and got my truck back when promised. More

by Pizzano family Verified Customer Verified Customer

Report | Print