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Hector Quinones
Hector Quinones at Executive Dodge Jeep RAM

Hector Quinones

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

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4.5
169 Reviews
4.5

169 Reviews

Write a Review

169 Reviews of Hector Quinones

October 08, 2025

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Employee Rating

They were extremely efficient! I loved that I was shown exactly what they found by video. More

by SKIPLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Oct 08, 2025

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 08, 2025

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Employee Rating

Clean, modern, quick appointment. Finished faster than promised. Very satisfied with the service. This was the second Dodge dealer I brought my vehicle to with the same problem. Execu More

by FJOR053
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Oct 09, 2025

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 30, 2025

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Employee Rating

The only reason why I didn’t give him a 10 was because he didn’t schedule me correctly and wasted my morning. More

by asiklisa
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Sep 30, 2025

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 01, 2025

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Employee Rating

Easy to get an appointment, staff is friendly and I was updated as to the status of my car. More

by mdecapua8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

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Sep 02, 2025

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 01, 2025

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Employee Rating

Front desk was friendly and knowledgeable. Mechanic was thorough and video was clear and easy to understand. Prices were fair and mechanics answer any questions I had about my vehicle More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

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Sep 01, 2025

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 31, 2025

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Employee Rating

Worked well with me till found out my father passed and held my Jeep for months claiming needed court documents to release it. Still haven't been able to pick up car . For The 100 bucks the bill cost to fi More

by mikect75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Brennan, Hector Quinones

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Sep 04, 2025

Executive Dodge Jeep RAM responded

Mike, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're available to discuss your visit in more detail, please send us a message with your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it isn't very reassuring to learn that we missed the mark here.

August 28, 2025

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Employee Rating

Pleasant to work with, good follow up and very thorough. I appreciate the ride to/from work as well More

by doozer82
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Aug 28, 2025

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 27, 2025

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Employee Rating

Great service, online set up was easy. Didn't have to wait for long. Knowledgeable and courteous More

by knellphyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystle Pariseau, Daniel Brennan, Hector Quinones

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Aug 27, 2025

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 17, 2025

Dealership Rating
Employee Rating

Always available, honest quotes, and speedy service. Personable & pleasant service writers. Property and shop are clean & orderly. More

by cbrejwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

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Aug 17, 2025

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 10, 2025

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Employee Rating

Kept my car overnight without permission, proceeded to keep my car for over 36hrs without looking at it. No call, no call back. Unprofessional More

by Jgunnsafety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 14, 2025

Executive Dodge Jeep RAM responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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