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Hector Quinones
Hector Quinones at Executive Dodge Jeep RAM

Hector Quinones

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

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4.1
34 Reviews
4.1

34 Reviews

Write a Review

34 Reviews of Hector Quinones

October 24, 2025

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Employee Rating

Didn't expect to be able to get a front-end alignment for my SAAB! Work was done correctly and efficiently, as with their services on my Jeeps! Thank you Mike. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri, Daniel Brennan

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Oct 24, 2025

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 19, 2025

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Employee Rating

Horrible experience the several times I came it seems like no one knows what’s going on there from the salesman to the service and mechanics More

by CAPSWOODWORKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Brennan , Hector Quinones, Sal Sinardi

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Oct 23, 2025

Executive Dodge Jeep RAM responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 18, 2025

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Employee Rating

As Always. ..prompt, professional service...2 days...2 cars serviced! Alignment for my SAAB Aero is perfect! More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones, Sal Sinardi

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Oct 19, 2025

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 18, 2025

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Employee Rating

They did an incomplete job. Went with the first diagnosis code did not check into the stored codes in the computer possibly $1000 part that they put in there was not the problem More

by KIMBERLYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hector Quinones

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Oct 22, 2025

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, Kimberly, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 15, 2025

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Employee Rating

Put 2 new cams in no issues car runs better than ever sent video explaining everything More

by JOJOMKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones, Sal Sinardi

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Oct 15, 2025

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 14, 2025

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Employee Rating

They were patient and fulfilled their promises. Great service and didn’t have to wait long. More

by Docwood1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones, Sal Sinardi, Dom

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Oct 14, 2025

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 08, 2025

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Employee Rating

They were extremely efficient! I loved that I was shown exactly what they found by video. More

by SKIPLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Oct 08, 2025

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 30, 2025

Dealership Rating
Employee Rating

The only reason why I didn’t give him a 10 was because he didn’t schedule me correctly and wasted my morning. More

by asiklisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Sep 30, 2025

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 01, 2025

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Employee Rating

Front desk was friendly and knowledgeable. Mechanic was thorough and video was clear and easy to understand. Prices were fair and mechanics answer any questions I had about my vehicle More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Sep 01, 2025

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 01, 2025

Dealership Rating
Employee Rating

Easy to get an appointment, staff is friendly and I was updated as to the status of my car. More

by mdecapua8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Sep 02, 2025

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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