Hector Quinones
Hector Quinones at Executive Dodge Jeep RAM

Hector Quinones

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

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4.3
56 Reviews
4.3

56 Reviews

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56 Reviews of Hector Quinones

March 05, 2026

Dealership Rating
Employee Rating

My original scheduled appointment made via phone didn't show up above arrival. Hector was great and was able to work me in without any inconvenience. More

by bobmuller741
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Mar 05, 2026

Executive Dodge Jeep RAM responded

We apologize that your scheduled appointment did not appear when you arrived. We’re glad Hector was able to fit your Ram in promptly and avoid any delay. Thank you for rating us five stars and for your patience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 03, 2026

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Employee Rating

Everyone was reasonable and very helpful I’m so greatful they were able to help me I will be returning More

by Justinecarvajal43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri, Daniel Brennan , Dom

Mar 03, 2026

Executive Dodge Jeep RAM responded

We’re delighted our team was able to assist with your Chrysler 200 and that you found everyone helpful. We look forward to welcoming you back for your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 02, 2026

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Employee Rating

Your repeated text messaging to ask for a review is too much. Nobody should text a number 4 times per day for such thing More

by CKUSMIT
Recommend Dealer
No

Other Employees Tagged: Hector Quinones

Mar 03, 2026

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Mar 06, 2026

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 02, 2026

Dealership Rating
Employee Rating

Seemed sincere about fixing the issues with my vehicle and explained how they planned on fixing it More

by JSCOMEAU
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Feb 02, 2026

Executive Dodge Jeep RAM responded

Thank you for your five-star review. We’re glad Hector and our team took the time to thoroughly review the repair plan for your Jeep Grand Cherokee 4xe. Please let us know anytime we can help again.

January 29, 2026

Dealership Rating
Employee Rating

Expensive but quality work Pleasant and professional staff able to address any questions or concerns. Would recommend More

by Winter Soldier
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Jan 30, 2026

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 27, 2026

Dealership Rating
Employee Rating

Have been going to executive Jeep in Wallingford since I own my 2017 Jeep, they are friendly.They get the job done. They explain everything to me and now the last time.I even receive a video which is excell More

by Vescovi1952@yahoo.com
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Jan 27, 2026

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 24, 2026

Dealership Rating
Employee Rating

5 Hector has always been a professional individual always give you the right information quotes on time and was always right up front and truthful. Thank you very much. More

by ppanichas
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Jan 24, 2026

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 22, 2026

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Employee Rating

Very efficient and helpful. Pleasant environment and they were knowledgeable about what was needed to be done. More

by monkey5301966
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Jan 22, 2026

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 09, 2026

Dealership Rating
Employee Rating

you need to stay on top of all repairs. we are still hearing a strange sound when the car is starting up. the warranty is completed on the car but I do have a concern about this new sound. More

by water23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

Jan 11, 2026

Executive Dodge Jeep RAM responded

We're sorry that you haven't had a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Jan 11, 2026

water23 responded

I service this vehicle all the time with your center. why we have a new sound is unknown to us. I cannot except anymore expenses to this vehicle. This should have been heard when it was picked up after service. It is like the car is running with the key turned off. It is not a battery concern. It is something since it was serviced last.

December 31, 2025

Dealership Rating
Employee Rating

It is always a pleasure doing business with you guys. App is easy to use to set up appointments. I get messages and even viideo. More

by KOWALSKI105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri, Daniel Brennan

Dec 31, 2025

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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