Hector Sanchez

What I thought was starting as a great experience ended up being a nightmare. I bought a “certified pre own on August 29th when leaving the dealership after signing all the finance papers the vehicle had a up being a nightmare. I bought a “certified pre own on August 29th when leaving the dealership after signing all the finance papers the vehicle had a terrible clunking noise. Texted the salesman right away he said no worries it’s certified bring it back after the holiday. I bring my vehicle back after Labor Day with several other concerns by then after driving it the 3 days and Jim the service advisor said they fixed the sway bar and nothing else came up on the diagnostic so my concerns were not addressed brought it back again to be told the same thing, finally after trying to take it to another dealer since it was “certified” they finally wanted to help which I think ended up being because it was in fact not certified, no dealership nor the customer care for Chevy could find it being certified. On September 29th I dropped my vehicle back off on October 8th I get a call from service telling me my transmission is being rebuilt among all the other things I had previously raised concerns about. After speaking with the sales manager Wayne and telling him how uncomfortable I felt buying a vehicle for almost $25k with a rebuilt transmission and if there was anything that could be done he insisted on waiting for the vehicle to be done so on October 18th he called to say it was done and they would offer to buy it back for $22k, no other option or incentive. I owned my vehicle for 6 weeks and of those 6 weeks they had it more than 3 weeks, I never even got the registration for my vehicle. I wouldn’t recommend them and stay away at all cost, save your time and protect your hard earned money because this dealership is not after customers they’re after money More

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I Recommend Jessica! I purchased my 2024 Chevrolet trax from sales person Jessica. She made us feel very welcome the very moment we walked in, she had the car ready I purchased my 2024 Chevrolet trax from sales person Jessica. She made us feel very welcome the very moment we walked in, she had the car ready for us to view. She even let me test drive the car and showed me the features of the car and explained to me what was different about the car from other Chevrolet cars. Definitely happy with my new car! Jessica made this process so easy! More

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Definitely recommend Jessica! I will be recommending everyone I know who’s looking to purchase a new vehicle with her. We came across Jessica, from the starters when I met h I will be recommending everyone I know who’s looking to purchase a new vehicle with her. We came across Jessica, from the starters when I met her I already knew she’s the one I want to buy a car from her energy is just amazing! Over the phone I told her exactly which one we were looking for or something similar. We got there she welcomed us with her beautiful smile! From the start we felt appreciated she had the car ready for us when we got there, we got to test drive it she mentioned to us how her family also owns a Chevrolet vehicle which made it 10x better knowing we were making the right choice purchasing this vehicle. She showed us everything the car can do she showed us including the best features and what makes it different from other Chevrolet vehicles. She made everything with ease never did we felt pressure and she always reassured us what was happening next. She made the process easy! We also met Josh H. Sales manager including finance Henry and Danny who were also very helpful during this entire process! This was my husband’s first time car purchase and everything felt right having Jessica on our side. She made us feel very special and just so extremely happy and blessed. Thank you Jessica for everything you did for us for working with us and making us feel special. You were truly God sent. You were so sweet! Energetic and very informative when it came to the car! Car shopping with you was extremely so much fun and joy! I truly loved sharing laughs with you! Definitely will recommend you to friends, family, everyone!!! We got to walk out with our 2024 Trax car perfect for our family all thanks to Jessica❤️ More

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Salesman was very negative about the entire experience. He kept saying”you won’t get financed, because of the mileage , and I can’t lower your payment.” After negotiating, I feel I got a fair deal. At pic He kept saying”you won’t get financed, because of the mileage , and I can’t lower your payment.” After negotiating, I feel I got a fair deal. At pick up, the truck was dirty inside and the floor mats lathered in armor-all More

by FRANKCHAVARRIA2009 Verified Customer Verified Customer

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We had a flawless experience. Jessica and Hector took great care of us! Highly recommend. Jessica and Hector took great care of us! Highly recommend. More

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This is one fo the best car buying experience I had. They made it extremely easy and took the stress out of buying the car. They made it extremely easy and took the stress out of buying the car. More

by LAWSON.DERRICK Verified Customer Verified Customer

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I was really satisfied how everything quick Mr Ami superb friendly, one phone call was a game changer for me. Thanks again. If ever look for a car reliable whether lease, Loan or purchase, Mac Haik Chevrolet friendly, one phone call was a game changer for me. Thanks again. If ever look for a car reliable whether lease, Loan or purchase, Mac Haik Chevrolet is the best place to go to. They’re friendly whenever you get there immediately you’re part of the family. Thanks again Mr. Hector very friendly another big THANKS to MAC HAIK CHEVROLET… ONE LOVE ✌🏾 More

by CHERIFOU360 Verified Customer Verified Customer

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I had the best salesman in the world working with me. He had Drinks and food and helpful information about the vehicle. He had me want to buy two more just to keep coming He had Drinks and food and helpful information about the vehicle. He had me want to buy two more just to keep coming More

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Delroy was a superstar. Took the time to video the car on the lot with pictures. Followed up after the sale. I will recommend family to Delroy and Mac Haik Took the time to video the car on the lot with pictures. Followed up after the sale. I will recommend family to Delroy and Mac Haik More

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Easiest and best experience from beginning to end. Im glad I did my research and chose to go with MAC HAIK CHEVROLET. IF YOU NEED A VEHICLE YOU NEED TO GO SEE ADRIAN Im glad I did my research and chose to go with MAC HAIK CHEVROLET. IF YOU NEED A VEHICLE YOU NEED TO GO SEE ADRIAN More

by VCASTANON24 Verified Customer Verified Customer

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