Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kayla Charles
Kayla Charles at Mac Haik Chevrolet

Kayla Charles

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

Contact Me
4.9
135 Reviews
4.9

135 Reviews

Write a Review

135 Reviews of Kayla Charles

June 19, 2026

Dealership Rating
Employee Rating

From the moment I arrived until I left o was taken care of. Every associate I met provided excellent customer service More

by JCK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 19, 2026

Mac Haik Chevrolet responded

We’re delighted Kayla and the rest of the team took great care of your Chevrolet Colorado from the moment you arrived until you left. We look forward to helping with your next visit. That Great Mac Haik Feeling Antione Burks, General Manager

June 09, 2026

Dealership Rating
Employee Rating

Got there on time, was attended to on time, representative attended to me in a professional way. More

by CAROLINEOGUNGBAYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 09, 2026

Mac Haik Chevrolet responded

Thank you for noting how promptly Kayla and our team cared for your Chevrolet Suburban. We’re pleased the service began right on schedule and felt professional. We appreciate your five-star feedback and look forward to serving you again. That Great Mac Haik Feeling Antione Burks, General Manager

June 07, 2026

Dealership Rating
Employee Rating

Carlos was amazing and great help. Easy process from checking into service and getting a rental car to checking out. More

by NYLVANTIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Patterson, Jose Rosales, Juan Godinez, James Chatman, Christian Diaz, Carlos Murillo

Report | Print
Jun 07, 2026

Mac Haik Chevrolet responded

Thank you for praising Carlos and highlighting how smooth everything went. We’re delighted the service check-in, rental process, and final checkout met your expectations. Enjoy your Chevrolet Traverse and let us know anytime we can assist. That Great Mac Haik Feeling Antione Burks, General Manager

June 02, 2026

Dealership Rating
Employee Rating

Great experience. Got straight to business. Staff was attentive. Staff offered water and snacks. Cleared up any concerns. More

by MARITZA.TORREZ47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Mosley, Elizabeth Hellman , Kandiace Martinez

Report | Print
Jun 02, 2026

Mac Haik Chevrolet responded

It’s wonderful to hear our team addressed your Chevrolet Colorado service promptly and attentively, offering refreshments and clearing up your concerns. Thank you for sharing your experience. We look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 30, 2026

Dealership Rating
Employee Rating

I have been with Mac Haik for 20 years with no plans of going ANYWHERE More

by ASJEFF10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Tony McPhail, Jim Cox

Report | Print
May 30, 2026

Mac Haik Chevrolet responded

Thank you for trusting our team with your Chevrolet Trailblazer for the past 20 years. Kayla and everyone here look forward to continuing to serve you for many more years to come. That Great Mac Haik Feeling Antione Burks, General Manager

May 22, 2026

Dealership Rating
Employee Rating

Super friendly. Made my oil change quick and easy. Will be coming back for future work More

by Bradleymaddox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Casteel, Frank Trahan, Amber Mosley, Chris Hayden, Carlos Murillo , Kandiace was awesome!

Report | Print
May 22, 2026

Mac Haik Chevrolet responded

Thank you for sharing your feedback. We’re glad our team provided a friendly and efficient oil change for your Ford. We look forward to helping with any future maintenance. That Great Mac Haik Feeling Antione Burks, General Manager

May 16, 2026

Dealership Rating
Employee Rating

My recent Oil Change went very smoothly and quickly. The staff was very pleasant and friendly. They ensure I got an Uber to and from a restaurant while I waited for the oil change service to be compl More

by Carolyn Rachal-Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 16, 2026

Mac Haik Chevrolet responded

We’re so pleased your Chevrolet Traverse Limited’s oil change went smoothly and quickly. Kayla and the team were happy to provide friendly service and arrange Uber rides so you could enjoy a meal while we completed the work. That Great Mac Haik Feeling Antione Burks, General Manager

April 27, 2026

Dealership Rating
Employee Rating

Fast and friendly service advisor was very professional and able to get me in and out in record time More

by jluengas
Recommend Dealer
Yes

Other Employees Tagged: Amber Mosley

Report | Print
Apr 27, 2026

Mac Haik Chevrolet responded

Thank you for highlighting our advisor’s prompt and professional approach. We’re pleased your Chevrolet Equinox service was completed so swiftly. We appreciate your 5-star rating and hope to assist you again in the future. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 04, 2026

Dealership Rating
Employee Rating

Professional as usual - great service - no upsell - ensured what was required to be be done without adding multiple of non essential adds More

by Jonathan.price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman

Report | Print
Apr 04, 2026

Mac Haik Chevrolet responded

We appreciate your recognition of our professional service on your Chevrolet Tahoe. We’re glad we could focus solely on necessary maintenance without suggesting any nonessential additions. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 24, 2026

Dealership Rating
Employee Rating

We have used Mac Haik for many years- ever since Courtesy Chevrolet closed - and you all ALWAYS take special care of us. The employees are kind, honest and extremely helpful. My wife and I are customers for More

by kbled62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Horace Manuel , Mark Kitchens, amazing!

Report | Print
Mar 24, 2026

Mac Haik Chevrolet responded

Thank you for entrusting us with your Chevrolet for so many years. We’re thrilled to hear that our team’s honesty and helpfulness have made you feel well cared for. We look forward to continuing to earn your loyalty for years to come. That Great Mac Haik Feeling Brian Caldwell, Service Director

1
2
...
14

Dealership Inventory (1309 Vehicles)

new 2026 Chevrolet Trax car, priced at $28,215
2026 Chevrolet Trax
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
$28,215
View Details
used 2016 Chevrolet Silverado 1500 car, priced at $24,991
2016 Chevrolet Silverado 1500
used
Deep Ocean Blue Metallic exterior
Automatic
Four-wheel Drive
$24,991
View Details
new 2026 Chevrolet Colorado car, priced at $31,145
2026 Chevrolet Colorado
new
Radiant Red exterior
Automatic
Rear-wheel Drive
$31,145
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $41,405
2026 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$41,405
View Details
new 2026 Chevrolet Tahoe car, priced at $91,399
2026 Chevrolet Tahoe
new
Black exterior
Automatic
Four-wheel Drive
$91,399
View Details
used 2025 Tesla Model 3 car, priced at $39,391
2025 Tesla Model 3
used
Gray exterior
Automatic
$39,391
View Details
View All Inventory