Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jim Cox
Jim Cox at Mac Haik Chevrolet

Jim Cox

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

Contact Me
4.6
156 Reviews
4.6

156 Reviews

Write a Review

156 Reviews of Jim Cox

May 30, 2026

Dealership Rating
Employee Rating

I have been with Mac Haik for 20 years with no plans of going ANYWHERE More

by ASJEFF10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Tony McPhail, Kayla Charles

Report | Print
May 30, 2026

Mac Haik Chevrolet responded

Thank you for trusting our team with your Chevrolet Trailblazer for the past 20 years. Kayla and everyone here look forward to continuing to serve you for many more years to come. That Great Mac Haik Feeling Antione Burks, General Manager

May 28, 2026

Dealership Rating
Employee Rating

Always prompt professional friendly service. Highly recommend this dealership for service and purchase. Thanks again. More

by CORDEIRO.JCORDEIRO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe Zayid

Report | Print
May 28, 2026

Mac Haik Chevrolet responded

It’s great to know our team provided prompt, professional service on your Chevrolet Colorado. Thank you for recommending us for both service and purchase. We look forward to assisting you again soon. That Great Mac Haik Feeling Antione Burks, General Manager

May 25, 2026

Dealership Rating
Employee Rating

money hungry company that was waiting for my car to mess up entirely so they can say there is nothing to do at the end. Horrible service, they always have a i dont want to work attitude. And you would think More

by NIC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
May 29, 2026

Mac Haik Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Antione Burks General Manager 281-596-6359

April 18, 2026

Dealership Rating
Employee Rating

Jim was great, he took good care of the issues. Hopefully the issues are. resolved and will not continue. More

by OV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 18, 2026

Mac Haik Chevrolet responded

Thank you for the five-star rating and for sharing your experience. We’re glad Jim addressed your Chevrolet Silverado 1500 concerns and hope the repairs stay solid. Please reach out if anything else arises. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 04, 2026

Dealership Rating
Employee Rating

Professional as usual - great service - no upsell - ensured what was required to be be done without adding multiple of non essential adds More

by Jonathan.price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman

Report | Print
Apr 04, 2026

Mac Haik Chevrolet responded

We appreciate your recognition of our professional service on your Chevrolet Tahoe. We’re glad we could focus solely on necessary maintenance without suggesting any nonessential additions. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 03, 2026

Dealership Rating
Employee Rating

We have been buying cars and have all are maintenance on all our cars here. Even our old Chevy cars Great service and great mechanics More

by hbovine56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 04, 2026

Mac Haik Chevrolet responded

It’s rewarding to hear that our mechanics have kept your Chevrolet Traverse and older Chevys running smoothly. Jim and our entire service team appreciate your loyalty and look forward to supporting your vehicles for many miles to come. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 31, 2026

Dealership Rating
Employee Rating

Always a good buying experience working with Jason Chan and the staff at Mac Haik Chevy More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Chan

Report | Print
Mar 31, 2026

Mac Haik Chevrolet responded

It’s wonderful to hear that Jason and our team made your buying experience so smooth. Congratulations on your new Chevrolet 2500. Please reach out if there’s anything else we can help with. That Great Mac Haik Feeling Antione Burks, General Manager

March 22, 2026

Dealership Rating
Employee Rating

Great people, Great service, makes you feel like a VIP, every time you go there and the service ticks are the best. More

by CarolS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Scott Johnson, Brian Caldwell, Mark McQuiggin, Kayla Charles, Carlos Murillo

Report | Print
Mar 22, 2026

Mac Haik Chevrolet responded

We’re glad our team makes you feel like a VIP each time you bring in your Chevrolet 2500. It’s wonderful to know you find our service and staff top-notch. We’ll be sure to pass along your compliments to Robert and everyone involved. Thanks for sharing! That Great Mac Haik Feeling Brian Caldwell, Service Director

March 12, 2026

Dealership Rating
Employee Rating

I received excellent service with expedient work done on my suburban. I was very pleased with the service staff, they were very cordial as always. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McPhail, Kayla Charles , Eduardo Juarez

Report | Print
Mar 12, 2026

Mac Haik Chevrolet responded

Thank you for sharing your feedback. We’re glad our Chevrolet service team provided prompt work and courteous assistance. Please let us know if there’s anything else we can help you with. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 11, 2026

Dealership Rating
Employee Rating

Excellent service my hat goes off to not only Mr Alberto and Mr Lane but to the whole service department More

by kerryahyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman

Report | Print
Mar 11, 2026

Mac Haik Chevrolet responded

Thank you for your feedback on the service for your Chevrolet Malibu. We’re delighted that our team provided excellent support. We’ll pass along your praise to Chris and the rest of the service department. That Great Mac Haik Feeling Brian Caldwell, Service Director

1
2
...
16

Dealership Inventory (969 Vehicles)

new 2026 Chevrolet Silverado 1500 car, priced at $52,880
2026 Chevrolet Silverado 1500
new
Gray exterior
Automatic
Rear-wheel Drive
$52,880
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $54,240
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Rear-wheel Drive
$54,240
View Details
new 2026 Chevrolet Trax car, priced at $26,670
2026 Chevrolet Trax
new
Gray exterior
Automatic
Front-wheel Drive
$26,670
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $42,480
2026 Chevrolet Silverado 1500
new
Tan exterior
Automatic
Rear-wheel Drive
$42,480
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $45,980
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
$45,980
View Details
new 2026 Chevrolet Tahoe car, priced at $79,888
2026 Chevrolet Tahoe
new
White exterior
Automatic
Rear-wheel Drive
$79,888
View Details
View All Inventory