Jim Cox

Mechanics and Techs are Understaffed and they don't quality check their work. Simple car repairs take too long. Most reps seem to lack the ability to listen to the customer and consistently communicate quality check their work. Simple car repairs take too long. Most reps seem to lack the ability to listen to the customer and consistently communicate. When they claimed my car was ready the 1st time, I arrived and there were issues that were never addressed that I asked to be completed day 1 which Jim Cox swore he personally checked but that was a lie...so it was wasted time. Then the 2nd time they claimed it was ready.. the original problem was still not fully repaired!! Alberto Perez is Awesome to work with though!! If he's not there I'm not bringing my car in unless I absolutely have to. He's the only one I trust to communicate and do a thorough check on my car before calling me to pick it up...unfortunately he was out on vacation while these issues occured!! Do better Chevy..hire more mechanics and techs! Not to mention...my car still has issues after it being with Chevy a whole month! More

Report | Print

The customer service was amazing! Jim was very friendly and attentive. He kept me updated throughout the process. I would highly recommend this location to my friends and family! Jim was very friendly and attentive. He kept me updated throughout the process. I would highly recommend this location to my friends and family! More

by ROSEMARIE1010 Verified Customer Verified Customer

Report | Print

Very nice experience. Jim Cox was very professional and responsive. We had efficient communications and got all I need. Will definitely return for my service needs. Jim Cox was very professional and responsive. We had efficient communications and got all I need. Will definitely return for my service needs. More

by Mengyu Verified Customer Verified Customer

Report | Print

I’ve been buying and servicing at MacHaik Chevy for 7 years and they never disappointed me. years and they never disappointed me. More

by HMYOUSEF Verified Customer Verified Customer

Report | Print

I have been with Mac Haik for 20 years with no plans of going ANYWHERE going ANYWHERE More

by ASJEFF10 Verified Customer Verified Customer

Report | Print

Always prompt professional friendly service. Highly recommend this dealership for service and purchase. Thanks again. Highly recommend this dealership for service and purchase. Thanks again. More

by CORDEIRO.JCORDEIRO.JOHN Verified Customer Verified Customer

Report | Print

money hungry company that was waiting for my car to mess up entirely so they can say there is nothing to do at the end. Horrible service, they always have a i dont want to work attitude. And you would think up entirely so they can say there is nothing to do at the end. Horrible service, they always have a i dont want to work attitude. And you would think with all the materials they have since they are a big company that they would do better but no they are just money hungry. would never go here again and they robbed me of 1000+ dollars by saying they replaced my tires a year ago but they never actually did. Jim Cox and all the other men that work there have major ego problems More

by NIC001 Verified Customer Verified Customer

Report | Print

Jim was great, he took good care of the issues. Hopefully the issues are. resolved and will not continue. Hopefully the issues are. resolved and will not continue. More

by OV1 Verified Customer Verified Customer

Report | Print

Professional as usual - great service - no upsell - ensured what was required to be be done without adding multiple of non essential adds ensured what was required to be be done without adding multiple of non essential adds More

Report | Print

We have been buying cars and have all are maintenance on all our cars here. Even our old Chevy cars Great service and great mechanics all our cars here. Even our old Chevy cars Great service and great mechanics More

by hbovine56 Verified Customer Verified Customer

Report | Print