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Jim Cox
Jim Cox at Mac Haik Chevrolet

Jim Cox

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.6
159 Reviews
4.6

159 Reviews

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159 Reviews of Jim Cox

June 19, 2026

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Employee Rating

The customer service was amazing! Jim was very friendly and attentive. He kept me updated throughout the process. I would highly recommend this location to my friends and family! More

by ROSEMARIE1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2026

Mac Haik Chevrolet responded

Thank you for highlighting Jim’s friendly and attentive approach. We’re glad he kept you informed during your Chevrolet Tahoe service and appreciate you recommending us to friends and family. That Great Mac Haik Feeling Antione Burks, General Manager

June 14, 2026

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Employee Rating

Very nice experience. Jim Cox was very professional and responsive. We had efficient communications and got all I need. Will definitely return for my service needs. More

by Mengyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2026

Mac Haik Chevrolet responded

Thank you for sharing your positive experience. Jim was professional and responsive, and we’re pleased our communications met your needs. We appreciate your trust in our Chevrolet service and look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

June 05, 2026

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Employee Rating

I’ve been buying and servicing at MacHaik Chevy for 7 years and they never disappointed me. More

by HMYOUSEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Chan, AJ Flores

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Jun 05, 2026

Mac Haik Chevrolet responded

Thank you for trusting us with your Chevrolet Equinox for the past seven years. It’s rewarding to know our service team continues to meet your expectations. Jason and the entire crew look forward to your next visit. That Great Mac Haik Feeling Antione Burks, General Manager

May 30, 2026

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Employee Rating

I have been with Mac Haik for 20 years with no plans of going ANYWHERE More

by ASJEFF10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Tony McPhail, Kayla Charles

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May 30, 2026

Mac Haik Chevrolet responded

Thank you for trusting our team with your Chevrolet Trailblazer for the past 20 years. Kayla and everyone here look forward to continuing to serve you for many more years to come. That Great Mac Haik Feeling Antione Burks, General Manager

May 28, 2026

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Employee Rating

Always prompt professional friendly service. Highly recommend this dealership for service and purchase. Thanks again. More

by CORDEIRO.JCORDEIRO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe Zayid

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May 28, 2026

Mac Haik Chevrolet responded

It’s great to know our team provided prompt, professional service on your Chevrolet Colorado. Thank you for recommending us for both service and purchase. We look forward to assisting you again soon. That Great Mac Haik Feeling Antione Burks, General Manager

May 25, 2026

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money hungry company that was waiting for my car to mess up entirely so they can say there is nothing to do at the end. Horrible service, they always have a i dont want to work attitude. And you would think More

by NIC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 29, 2026

Mac Haik Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Antione Burks General Manager 281-596-6359

April 18, 2026

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Employee Rating

Jim was great, he took good care of the issues. Hopefully the issues are. resolved and will not continue. More

by OV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2026

Mac Haik Chevrolet responded

Thank you for the five-star rating and for sharing your experience. We’re glad Jim addressed your Chevrolet Silverado 1500 concerns and hope the repairs stay solid. Please reach out if anything else arises. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 04, 2026

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Employee Rating

Professional as usual - great service - no upsell - ensured what was required to be be done without adding multiple of non essential adds More

by Jonathan.price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman

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Apr 04, 2026

Mac Haik Chevrolet responded

We appreciate your recognition of our professional service on your Chevrolet Tahoe. We’re glad we could focus solely on necessary maintenance without suggesting any nonessential additions. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 03, 2026

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Employee Rating

We have been buying cars and have all are maintenance on all our cars here. Even our old Chevy cars Great service and great mechanics More

by hbovine56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2026

Mac Haik Chevrolet responded

It’s rewarding to hear that our mechanics have kept your Chevrolet Traverse and older Chevys running smoothly. Jim and our entire service team appreciate your loyalty and look forward to supporting your vehicles for many miles to come. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 31, 2026

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Employee Rating

Always a good buying experience working with Jason Chan and the staff at Mac Haik Chevy More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Chan

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Mar 31, 2026

Mac Haik Chevrolet responded

It’s wonderful to hear that Jason and our team made your buying experience so smooth. Congratulations on your new Chevrolet 2500. Please reach out if there’s anything else we can help with. That Great Mac Haik Feeling Antione Burks, General Manager

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