Helena Hurtado | Page 13

My eco switch was sticking, I asked the dealer service dept to please fix it. They wrote on my ticket they cleaned it and that its ok now. But it's exactly the same. dept to please fix it. They wrote on my ticket they cleaned it and that its ok now. But it's exactly the same. More

by chasvada53 Verified Customer Verified Customer

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Great Customer Service, they had a solution for my cars problem and provided excellent communication and understanding skills. problem and provided excellent communication and understanding skills. More

by JENNIIECH Verified Customer Verified Customer

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The people are really nice and helpful. We didn’t have to wait to check in my vehicle. Plus they gave me updates. What was done to my vehicle and they call you after they were finished. I r We didn’t have to wait to check in my vehicle. Plus they gave me updates. What was done to my vehicle and they call you after they were finished. I recommend this dealership 100%!!! More

by johnnyrocket9169 Verified Customer Verified Customer

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I've taken my car there a few times and every time I drop it off I get good customer service Helena is very nice and very helpful I will definitely recommend Nissan in Redlands to my family it off I get good customer service Helena is very nice and very helpful I will definitely recommend Nissan in Redlands to my family More

by CATHYTORRES350 Verified Customer Verified Customer

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I like the waiting room it's clean and I like the coffee and water that it's there for the customers. and water that it's there for the customers. More

by ALICIASAN1960 Verified Customer Verified Customer

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I came in for a basic 90000 mile tune-up and transmission fluid change. My car was also running a little choppy. My advisor ( Helena) set me up with the manual transmission fluid change and a fuel system cle fluid change. My car was also running a little choppy. My advisor ( Helena) set me up with the manual transmission fluid change and a fuel system cleaning. She also put me down for a diagnostics test. The mechanic performed the diagnostic test before the fuel system cleaning and transmission fluid change. Helena informed me that my fluid injectors were bad, and was trying to have me change them. I take it to two other mechanic afterwards and they said the car was fine. The cleaning I had gotten fixed my engine issues. Even when I would call the service center, one person would tel me that yes a fluid system cleaning could remedy my bad fuel injectors while Helena claimed it was highly unlikely. Basically, I should have never gotten the diagnostic in the first place and save my staled $185 plus whatever else they charged me for labor. On top of that, Helena was trying to sell me services that I didn’t need. I feel extremely disrespected as a Nissan owner and customer. I felt robbed when I first purchased the car. And I’m feeling robbed again. Is there anyways to recoup some of those funds? Any of it? I had put my service on credit and it frustrates me more that I paid for service I didn’t really need More

by GERARDO.NEGRETE96 Verified Customer Verified Customer

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Excellent customer service with a very professional staff. I would strongly recommend this dealer to anyone who's looking to have their Nissan serviced OR buy a new one! Shoutout to a job well done, M staff. I would strongly recommend this dealer to anyone who's looking to have their Nissan serviced OR buy a new one! Shoutout to a job well done, Metro Nissan Redlands team. More

by GRANDFIREWALL Verified Customer Verified Customer

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Staff was friendly and attentive. I will definitely be bringing my car back for future visits. I will definitely be bringing my car back for future visits. More

by GRANDFIREWALL Verified Customer Verified Customer

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They were real professional and honest about my car’s issues. They honored my remaining warranty. issues. They honored my remaining warranty. More

by RAUL.9.MARTINEZ Verified Customer Verified Customer

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It was great. Had a great experience. Danny is the best in the service department Had a great experience. Danny is the best in the service department More

by NATHAN.FEIG86 Verified Customer Verified Customer

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