Henry Ding | Page 2

Been going to this dealership since 2009. Excellent service. My 2009 BMW is in great shape with all the service performed there, Today was the first time I had Yordanys for a service associa Excellent service. My 2009 BMW is in great shape with all the service performed there, Today was the first time I had Yordanys for a service associate. He is very professional and an asset to the dealership. More

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Smooth process working with Henry. BMW of Sudbury went above and beyond to ensure that I had a great experience with them. BMW of Sudbury went above and beyond to ensure that I had a great experience with them. More

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BMW Sudbury is wonderful. The folks who work there are professional, knowledgeable and care about their customers having a good experience. Prices are set, no negotiating, but The folks who work there are professional, knowledgeable and care about their customers having a good experience. Prices are set, no negotiating, but that’s fine because their numbers are good on all inventory vehicles. I drove from out of state to purchase an X7 and they made the transaction seamless. My Client Advisor was Henry Ding, who was terrific. He made everything easy and is a really great no-pressure person to buy a car from. In addition, Sebastien, in finance was the best. They simply have a great team at BMW Sudbury. Driving back with my new car to my home state was so much fun. Tight turn radius, great brakes, & the 40i has plenty of get up and go. The mild hybrid system is very noticeable during mountain inclines & when it kicks in, has no lag whatsoever. What superb technology BMW has developed for the X7. Considering the displacement of the vehicle, weight and spec dimensions, the X7 is less than 1.8 seconds slower than the eight cylinder. Great torque to HP ratio and it shows. In my opinion, BMW Sudbury is the right place to go when you want a great car to drive and want to work with good people. You may find other BMW dealerships that have the same model you’re looking for, but finding the right professionals to buy from is important. You can trust the Sudbury BMW team. Thanks, Henri & Thank you, Seb! Five stars! More

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It was a pleasure working with Jack. I had a very negative experience working with Henry. He lied to me and told me that the x1 model I wanted was sold and nothing else was available. Fr I had a very negative experience working with Henry. He lied to me and told me that the x1 model I wanted was sold and nothing else was available. Frankly, I don’t understand why Henry still has his job at the dealership. Henry’s behavior was bizarre and deeply concerning. He would have been terminated for what he did if he worked in my company. More

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My husband and I had the best experience at Sudbury BMW. Henry Ding sent above and beyond for us. Actually everyone we come in contact with was great at this dealership. Henry did not pressure us, he was ve Henry Ding sent above and beyond for us. Actually everyone we come in contact with was great at this dealership. Henry did not pressure us, he was very informative and knowledgeable. Very patient and kind answering our many questions. The genius that helped us was patient and very knowledgeable. Answering our questions. Great experience and would definitely recommend Sudbury BMW for a new car! More

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The customer service at Herb Chambers is top notch! I won’t shop anywhere else! I won’t shop anywhere else! More

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In our 50 years of purchasing cars, this was the best experience ever!!! From salesman, Henry Ding, to the management at BMW of Sudbury each person was polite, efficient and understanding. The dealershi experience ever!!! From salesman, Henry Ding, to the management at BMW of Sudbury each person was polite, efficient and understanding. The dealership is as outstanding as the car. I will NEVER go anywhere else and always recommend Henry and his colleagues to everyone. More

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The staff at BMW of Sudbury always make the effort to go above and beyond. Another great service experience. above and beyond. Another great service experience. More

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I purchased my 2018 BMW 750i Xdrive from Herb Chambers Boston dealership. I wasn’t very happy with Boston dealer’s service and I started going to Sudbury dealership. I wanted change my vehicle and decided Boston dealership. I wasn’t very happy with Boston dealer’s service and I started going to Sudbury dealership. I wanted change my vehicle and decided to purchase a used 2020 540i xdrive from this location. From their website I did request a trade in value for my vehicle. My car is in excellent condition, but their website gave me the Fair market value for $49K for my vehicle. I also got a quote from Herb Chambers’ Boston location, I got $52K for my vehicle. I clearly talked to the person who called me that I don’t want to get a low ball offer when I go to their dealership. She said I can bring my car and there won’t be a much difference. I was prepared, printed both estimates from both Herb Chambers dealers’ website. When I wet there they said they will pay $34K for my car. $15K less than the estimate they gave me. I waited there more than half an hour and the sales manager came with an excuse that my car is 750XI and the estimate was for Alpina B7 model. I told him that how that could be possible, I entered the VIN number and this car was originally registered with Herb Chamber’s dealership. He couldn’t give an answer. He said he’ll need to spend more than $10K for my car to sell at their dealership. It was the biggest lie. Because I always serviced my vehicle at Herb Chambers dealers and even the recent service video clearly says that my vehicle is in great shape and I don’t need to do anything until the next service which is 5 months later. I drove from Newton to Sudbury for nothing. Clearly they bait you with the online trade in value and they give a lowball value when you go there and try to trick you. The sales manager even told me that he can give me that $49K trade in value if I buy brand new 7 series which is more than $120K because they make a lot of money on those vehicles. I was in shock. I sent a complaint email to Herb Chambers’ headquarters and they didn’t even care and didn’t even reply me back. We have 3 cars in our household right now and purchased our last 8 cars in 9 years from Herb Chambers but we will never ever again do business with Herb Chambers anymore. More

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Spotted a 5 series in their parking lot that caught my attention , Beautiful 540 arctic blue with cognac interior. And the came Henry to help me out and test drive it ; main features were shown immediatel attention , Beautiful 540 arctic blue with cognac interior. And the came Henry to help me out and test drive it ; main features were shown immediately .. he knew the car in and out .. the final price .. no worries , everything went smooth .. including the manager and.. the icing on the cake .. right before Christmas .. Santa baby .. down the chimney tonite🤙🍷 More

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