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Henry Figueroa

Overview Reviews (164)

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Henry Figueroa

Henry Figueroa | Page 7

Finance Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.6

164 Reviews

Overview Reviews (164)

4.6

164 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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164 Reviews of Henry Figueroa

December 08, 2022

Dealership Rating

Employee Rating

Excellent service ! Flexible and attentive! Although color of car wasn’t in stock still purchased dream car Flexible and attentive! Although color of car wasn’t in stock still purchased dream car More

by CESAR.SANCHEZ22006

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 08, 2022 -

Claremont Toyota responded

Congratulations on your dream ride, Cesar! Thank you for letting us help you find it. Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 02, 2022

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The dealership was very very accommodating. I walked in without any issues to see the car I was inquiring. Joey helped each and every step making the transaction smooth. I walked in without any issues to see the car I was inquiring. Joey helped each and every step making the transaction smooth. More

by Shirjuanda Woodson

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Joey Munoz, Vanessa Alvarez

Dec 05, 2022 -

Claremont Toyota responded

Congratulations and welcome to the family, Shirjuanda! We're thrilled Joey and our team ensured a 5-star visit! Thank you for your stars! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 29, 2022

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Dealership lied about current interest rates and charged me 1.8% more in finance percentage. Advertised rate was 4.29%. He wrote my contract at 5.99% me 1.8% more in finance percentage. Advertised rate was 4.29%. He wrote my contract at 5.99% More

by PDAIELLO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Venedick Songco, Jacob calderon

Nov 29, 2022 -

Claremont Toyota responded

Transparency is extremely important to us here and it's never our intention to mislead our customers, which is why we'd like the opportunity to speak with you and learn more about what transpired. Please contact us at your convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 24, 2022

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Employee Rating

I was pleased with the customer service. The prompt and expedited service was excellent. Thank you The prompt and expedited service was excellent. Thank you More

by PERAZAW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rigoberto Mendoza, Mickey Hernandez

Nov 29, 2022 -

Claremont Toyota responded

Thank you for your stars! Customer satisfaction is our top priority and we're so glad our service team delivered! Don't hesitate to reach out if there's anything else we can assist with. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 23, 2022

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Employee Rating

Efficient, easy to work with, and straightforward. Reliable, good selection, honest, and I’ll recommend them. Reliable, good selection, honest, and I’ll recommend them. More

by DANDRIL50

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alphonso

Nov 29, 2022 -

Claremont Toyota responded

We strive for feedback like yours & look forward to continuing to provide you with quality service for years to come! Thank you for your stars & recommendation! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 16, 2022

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Derrick Bates was very helpful and quick! 10/10 would recommend! Very happy with my new Camry! 10/10 would recommend! Very happy with my new Camry! More

by RACHELOLIVER96

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Derrick Bates, Steve Saad

Nov 16, 2022 -

Claremont Toyota responded

Thank you for your stars, Rachel! We're so happy to hear Derrick provided you with a seamless experience! Congratulations on your new Camry! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 15, 2022

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Everyone is so nice and helpful. They make the car buying process extremely smooth and easy. They make the car buying process extremely smooth and easy. More

by CVMEJIA30

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Fairman, Christian Barreto , David Garcia

Nov 15, 2022 -

Claremont Toyota responded

We strive to provide a quality experience for everyone who steps through our doors, and we're thrilled we've delivered! Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2022

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Employee Rating

Pedro Bernal found the exact car that I was looking for. Very pleased with all the service that I received. Very pleased with all the service that I received. More

by VEVITA61

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Saad, Pedro Bernal

Oct 04, 2022 -

Claremont Toyota responded

We are pleased that Pedro got you into your perfect car! We look forward to working with you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 30, 2022

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Employee Rating

Good service and timely delivery of the car Claremont Toyota Zhao Yong is very good Toyota Zhao Yong is very good More

by 975895795

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Yong Zhao , Daniel Vera

Oct 03, 2022 -

Claremont Toyota responded

We can't wait to let Zhao know about your kind words! Hope to see you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 20, 2022

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Employee Rating

I have been going here for 20 + years and every time has been the best experience of customer service. Moe has always remembered me and my family as soon as we walk in the door. I recommend all my friends been the best experience of customer service. Moe has always remembered me and my family as soon as we walk in the door. I recommend all my friends and family to car shop at Claremont Toyota. More

by CROYAND

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Saad, Joseph Zepeda , Mo Mostafa

Sep 20, 2022 -

Claremont Toyota responded

It's a great pleasure to hear that Moe and our team always take such great care of you whenever you come in! We look forward to working with you for another 20 years! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500