Henry Hall | Page 3

I had a positive experience at this dealership and it handled all the vehicle’s requirements properly with the exception of needing to check the vehicle’s computer system for the tire pressure requiremen handled all the vehicle’s requirements properly with the exception of needing to check the vehicle’s computer system for the tire pressure requirements and plugging in the correct service maintenance requirente when deemed necessary. More

by RBSUNSET123 Verified Customer Verified Customer

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Love auto reminders for service through app notifications and direct access to scheduling an appt. I was running late and called to let them know and it was no big deal. Super convenient having Uber availabl and direct access to scheduling an appt. I was running late and called to let them know and it was no big deal. Super convenient having Uber available too. More

by chrispegula Verified Customer Verified Customer

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Gary was superb! He was thorough, responsive, answered all my questions with patience and professionalism. He invited me to return with the car for a brush up after t He was thorough, responsive, answered all my questions with patience and professionalism. He invited me to return with the car for a brush up after the initial tutorial. Superb communication. More

by JANET11 Verified Customer Verified Customer

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Have always found everyone at this service center to be very nice and accommodating. Service was performed promptly. Added benefit is that my car is always clean when I pick it up, love that. very nice and accommodating. Service was performed promptly. Added benefit is that my car is always clean when I pick it up, love that. More

by SCOTTISHCHRISTINE Verified Customer Verified Customer

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Horrible sales man and customer service , they sold me a car not even inspected and non service done , they lie to me than I had being back there was 5 different issue which needs to be taking care of , I w car not even inspected and non service done , they lie to me than I had being back there was 5 different issue which needs to be taking care of , I went through tough time More

by ipaulyinc Verified Customer Verified Customer

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Quick and Easy. Alex and Henry made is very straight forward. Nothing hidden and open to some flexibility. Alex and Henry made is very straight forward. Nothing hidden and open to some flexibility. More

by DARRENEICHHORN Verified Customer Verified Customer

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I had a great experience getting an X5 at SM BMW! The experience was one that would want to make me come back to SM BMW. The experience was one that would want to make me come back to SM BMW. More

by NICPAUL79 Verified Customer Verified Customer

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I have been a customer at Santa Monica BMW for the past 3 yrs and the customer service is superb! Cesar the service manager and his team always take of me and my high mileage 5 series! His Service technician yrs and the customer service is superb! Cesar the service manager and his team always take of me and my high mileage 5 series! His Service technicians are the best in the business and always go above and beyond! My 5 series has 118k and drives like it’s brand new straight from the factory! It’s like having your own professional pit crew and im the formula 1 driver!! 🏁🏎️ More

by MARK.LEDERMAN Verified Customer Verified Customer

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Very professional and helpful. Appreciated the input on the different cars and what was special about each model. Appreciated the input on the different cars and what was special about each model. More

by Judy Verified Customer Verified Customer

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This is my 15 or more car I bought and turned into Santa Monica BMW. Their customer service is the best in the biz. I don't even look at others dealers. No onther place can give the customer service SMBMW Monica BMW. Their customer service is the best in the biz. I don't even look at others dealers. No onther place can give the customer service SMBMW does More

by EBAKER3 Verified Customer Verified Customer

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