Henry Mercado | Page 37

Upon walking into the dealership with my wife,we were greeted by the Herny Mercado. This would be our second car which he sold us. He approached us with a firm handshake and a smile that made us feel com greeted by the Herny Mercado. This would be our second car which he sold us. He approached us with a firm handshake and a smile that made us feel comfortable, like we've known him for a long time. His professionalism was awesome and to the point. I would definitely recommend him to family or friends. More

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I called the dealership after i got into an accident. I spoke with Steve who was very patient with me becausse i can't ever make a decision. He sent me quotes on Accords, Civics, and CR-V's. he called me spoke with Steve who was very patient with me becausse i can't ever make a decision. He sent me quotes on Accords, Civics, and CR-V's. he called me to confirm i got it after each one and I kept requesting another car. He never seemed frustrated with my lack of decision making, he was nice knowledgeable and professional the while time. He even checked to see if there were car's in stock with my exact needs. When I came in he sat me down with Henry who was brought up to speed by steve so he knew what I was going through. Henry sat me in each car and let me test drive them. I finally decided on an Accord. Henry seems to me to be the best salesman anyone could go to. He isn't out to make a quick buck he wants to go above and beyond!! I know I could have gotten a price and car at any honda but after dealing with these 2 I won't go anywhere else or let my family think about going anywhere else. I am confident I got a good price on the car, yes it was slightly more expensive then I thought but for the way I was treated I'd pay it again!! THANK YOU HENRY AND STEVE AND HUDSON HONDA!! More

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I can put this in simple terms. I went to two dealers before I found Hudson. They did not try to earn my confidence in any way. In fact, I think they went out of their way to see just how much they could before I found Hudson. They did not try to earn my confidence in any way. In fact, I think they went out of their way to see just how much they could get away with. Eventually, I met Michael Toone at Hudson. This man is a man of his word. He said he had a specific car for me, and he did. He said he would sell it to me at the agreed price, and he did. He met me at the door. He made sure I was comfortable through the entire process. You want to buy a car from an honest man? See Michael Toone and Henry Mercado at Hudson Honda of West New York. More

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I have been working with this dealership for over four years. I purchased my first leased vehicle from Henry and just last year purchased my second leased vehicle from him as well. He was very helpful and years. I purchased my first leased vehicle from Henry and just last year purchased my second leased vehicle from him as well. He was very helpful and efficient while processing my paperwork. In addition, I have also interacted with Johnny for my purchases as well. He is very knowledgeable on the dealership and Honda vehicles. Also, I have used the service center multiple times and in fact only get service on my car at this location. The quality of the work is great and the service representatives are very helpful. Overall, I would absolutely recommend this dealer to anyone. More

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I had very good experience at the Hudson Honda. The salespersons found ways to make me happy and satisfied with my choice by reducing the price. They cleaned the car and Henry Marcado was explaining me salespersons found ways to make me happy and satisfied with my choice by reducing the price. They cleaned the car and Henry Marcado was explaining me well about the features of interior and exterior car, which I appreciate to know more about the car. They ordered pizzas for my family and me while we were waiting for the paperwork to finish at the Hudson Honda. They also, are very friendly. I will recommend the Hudson Honda dealer to others. More

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We were in to buy a new Honda Civic and dealt with Henry. We were apprehensive as we had bad experiences with salesman at other dealerships. But, Henry was very friendly and not at all pushy. He did not We were apprehensive as we had bad experiences with salesman at other dealerships. But, Henry was very friendly and not at all pushy. He did not haggle over the price as Hudson was charging me what they quoted over the phone. The process was very fluid with no interruptions. The finance guy (Eric) was great as he did not try and add additonal fees or push us into buying extended warranty. In all, our experience was amazing and kind of hard to beleieve. We have been looking for past three weeks and had met with a couple of dealers before, who promised a certain price over the phone and let us down later. I strongly reccomend working with Henry, because he made our buying experience so stress-free, with his good sense of humor. Also, reccomend the dealership, because they were the only one (in about 5 we visited) that kept to their word, in terms of price. More

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Mr. Henry Mercado Senior Sales Representative Hudson Mr. Henry Mercado Senior Sales Representative Hudson Honda 6608 Kennedy Blvd. West New York, NJ 07093 Dear Henry: I want to take the time to p Mr. Henry Mercado Senior Sales Representative Hudson Honda 6608 Kennedy Blvd. West New York, NJ 07093 Dear Henry: I want to take the time to personally thank you for making our purchase of our new Honda Accord at Hudson Honda such a pleasurable and wonderful experience. In reality, had it not been for you, we would have made our purchase at another dealership, much closer to our church – but your personal expertise, your knowledge of the product, its features and details, your professionalism, patience, courtesy and respect, came into play and provided us with the unequaled and extra “personal touch” that allowed us to finally decide on Hudson Honda. You are fantastic… and were you one of our employees here on staff in our organization, we would immediately reward you with a raise in salary, a higher position and a new pay structure. Indeed, because of you, we will have no problem, whatsoever, referring and recommending our other church members, staff, friends and visitors to Hudson Honda -- but only if you, yourself, deal with them (for we will advise them ahead of time, “Only deal with Henry Mercado.”). Finally Henry, you went “above and beyond” with us… it that means a lot a customer. Your standards are admirably high… and that reflects well on Hudson Honda. I am confident that they will continue to value and appreciate you as much as we do. In His Service, Rev. David Ortiz cc: Mr. Chris Tropiano, General Manager. More

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The customer service is great, the staff is friendly and courteous. It was a pleasurable experience for me purchasing a car at Hudson Honda. When I had a minor issue with my car, it was taken care of with n courteous. It was a pleasurable experience for me purchasing a car at Hudson Honda. When I had a minor issue with my car, it was taken care of with no problem. I have since recommended a few friends looking for used or new cars. More

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Well, i have both three cars from them all brand new... and i did not have any problem w/ them. HENRY was GREAT and i went from nc to nj to buy all three cars.. When u go ask for henry, he was very honest and i did not have any problem w/ them. HENRY was GREAT and i went from nc to nj to buy all three cars.. When u go ask for henry, he was very honest w/ from the beginning. and very helpful, im sorry to hear everyone else got bad service. More

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you know you shop you shop and you shop but PEOPLE IT COMES DOWN TO CUSTOMER SERVICE!!! TREAT ME RIGHT AND YOU WIN AND HUDSON HONDA OF WEST NEW YORK WON!!! paramus honda TOO BUSY, garden st honda TERRIBL COMES DOWN TO CUSTOMER SERVICE!!! TREAT ME RIGHT AND YOU WIN AND HUDSON HONDA OF WEST NEW YORK WON!!! paramus honda TOO BUSY, garden st honda TERRIBLE REPUTATION, metro MO EVEN CLSOE AND WAY TOO MANY E MAILS!!!! These guys were right there but their SERVICE WAS WHAT BLEW ME AWAY!!! Take the time and listen to the customer and its amazing how WE WILL BUY!!!! HUDSON HONDA OF WEST NEW YORK THANK YOU FROM THE BOTTOM OF MY HEART I LOVE MY 2008 HONDA FIT!!! ALL YOU SO CALLED BIG DEALERS CAN REALLY LEARN SOMETHING OR TWO FROM A SMALL DEALER!! Everyone keep up the great work and you will grow as your manager Rivas says you will. Javier great job and ATTENTION CUSTOMERS GIVE THESE GREAT BUNCH OF GUYS AND GALS(NICE TO SEE SOME WOMEN SALES) A SHOT YOU WILL BE VERY IMPRESSED oh yeah I LOVE THE VALET SERVICE since parking is tough!!! More

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