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Henry Montoya
9 Reviews
Languages Spoken
English
9 Reviews of Henry Montoya
August 31, 2022
I had an appointment to get my car serviced and Henry provided excellent customer service. He called me once my car was ready for pickup, I had a question about the condensation coming from my car and he provided excellent customer service. He called me once my car was ready for pickup, I had a question about the condensation coming from my car and he explained to me that it was normal. I really appreciate the service I received. More
by Seritaamos
Helpful 
July 02, 2022
Easy to schedule appt. Appt. time always kept. Required service time clearly explained. Actualy needed less time than stated. Service advisor Henry Montoya always helpful Appt. time always kept. Required service time clearly explained. Actualy needed less time than stated. Service advisor Henry Montoya always helpful and informative. No surprises. Dealership is kept up to very clean and safe while waiting. More
by MannyGQ
September 28, 2021
Excellent service, amazing service rep. Always a pleasure working with Mr. Montoya. Keep it up! working with Mr. Montoya. Keep it up! More
by panchito
Other Employees Tagged: Roberto Escobar
September 27, 2021
Henry exhibited excellent customer service. He listened to what I had to say about my car’s issues, and later, thoroughly explained the services that was performed, In addition to general maintenance servi to what I had to say about my car’s issues, and later, thoroughly explained the services that was performed, In addition to general maintenance service, a loose rear turn signal bulb was tightened and a cover for my seat adjustment was reinstalled. It’s taking care of the little things that matters most. After servicing, my car was washed and returned looking brand new. I was highly impressed by my car’s performance, and the service I was provided at South Bay Lexus Service Department. More
by Kevin K.
August 20, 2021
Henry was great. The cost for what was done was ridiculous. It shouldn’t have cost more than $500 to have some fluids topped off and an oil change with a tire rotation. I will look into another mec ridiculous. It shouldn’t have cost more than $500 to have some fluids topped off and an oil change with a tire rotation. I will look into another mechanic for my future regular services and maintenance. This should not affect Henry as his customer service, knowledge and courteous nature was great. More
by chefrod1
July 18, 2020
Tim was amazing. Great customer service. I tend to get nervous conducting this type of business, Tim put me at ease! I will refer all of colleagues to Tim. He was able to answer all of my questions and ad nervous conducting this type of business, Tim put me at ease! I will refer all of colleagues to Tim. He was able to answer all of my questions and address all of my concerns. More
by bricenolaura4
Other Employees Tagged: Benjamin Park, Tim Miller
March 11, 2020
Ali Jaffar was our sales consultant. He was super knowledgeable of the cars and met all our needs. Ali worked very hard to find out vehicles and to make us happy. There was no dealing with multiple s knowledgeable of the cars and met all our needs. Ali worked very hard to find out vehicles and to make us happy. There was no dealing with multiple sales people as we negotiated the cost. Super professional and non confrontational. The most car buying expedient wife and I have ever had. More
by d41180
Other Employees Tagged: Bashir Kabbani , Talia Fiege, Ali Jaffar
August 12, 2019
Customer service was excellent! Henry Montoya is very engaging and helpful. He was able to answer all my questions and was extremely professional and accommodating. I will return to Henry Montoya is very engaging and helpful. He was able to answer all my questions and was extremely professional and accommodating. I will return to SouthBay Lexus for future service on my vehicle. More
by Iyicko
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