Great follow up explained the service my vehicle needed
has always taken good car of me
has always taken good car of me
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by Wayne
Oct 04, 2021 -
Porsche Riverside responded
Wayne,
Thank you for your 5-star rating! We are delighted that our team could consistently provide you and your vehicle with great care. It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know how we may ever be of further service to you in the future.
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Henry Quezada, has been my go to guy at the Riverside
location, he understands that my Porsche is important and whatever my service needs are it is important to get it done the first time. I am glad Henr
location, he understands that my Porsche is important and whatever my service needs are it is important to get it done the first time. I am glad Henry is part of the team, he is helpful and knowledgeable and I am satisfied, thanks Henry!
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by ME
Sep 24, 2021 -
Porsche Riverside responded
Thank you so much for your excellent review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Henry consistently provides you and your vehicle with exceptional care. Your satisfaction is so important to us. We wish you the safest of travels until we meet again!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
My service advisor Hebert Quezada was excellent and kept
me informed about my car, and had the car ready at the promised time. My car was delivered clean and with all of the work done exactly as stated. I c
me informed about my car, and had the car ready at the promised time. My car was delivered clean and with all of the work done exactly as stated. I can highly recommend the service department for servicing your Porsche
Harold
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by Harold
Sep 09, 2021 -
Porsche Riverside responded
Harold,
Thank you so much for your excellent review! Providing thorough and efficient service is so important to us, and we are so glad that Henry's efforts met your satisfaction. We are honored to have earned your kind recommendation. We hope to see you again the next time you are in need of automotive service. Take care!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
My service experience at Porsche Riverside was excellent
in every way. Henry Quezada, the service techs and the entire service team provided the absolute best in in customer care and taking care of my car.
in every way. Henry Quezada, the service techs and the entire service team provided the absolute best in in customer care and taking care of my car. Thank you.
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by Tom
Jul 29, 2021 -
Porsche Riverside responded
Tom,
We are so glad that Henry and the team took exceptional care of you and your vehicle during your recent visit! Providing top-quality service is so important to us, and we will certainly continue to provide you with nothing less in the years to come. Please drive safely, and do not hesitate to let us know how Henry and the team may be of further assistance to you in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Clean, and sales rep is always friendly and personable.
Service rep was courteous and friendly, returned my call fast. My car was returned on the same day.
Service rep was courteous and friendly, returned my call fast. My car was returned on the same day.
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by jponce4
Jul 09, 2021 -
Porsche Riverside responded
Thank you so much for your positive review! Providing top-quality services is always our goal, and we are delighted to have met your satisfaction! It is our pleasure to serve you, and we hope you continue to choose us for all of your future automotive needs. We wish you safe travels- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
These folks are everything you could expect from a
high-end auto dealer. Everyone from the initial sales rep (Sherman Simms) to Henry Quezada, the Service Advisor and everyone in between are Ace's.
high-end auto dealer. Everyone from the initial sales rep (Sherman Simms) to Henry Quezada, the Service Advisor and everyone in between are Ace's.
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by gravezmike
Other Employees Tagged:
Sherman Sims
Jun 30, 2021 -
Porsche Riverside responded
Thank you so much for this wonderful review! We are delighted to hear of your kind words. Your safety and satisfaction are our utmost priorities, and we are so glad that Sherman, Henry, and the entire team provided you with a 5-star experience. It is our pleasure to assist you in any way possible, and we will certainly continue to provide you with nothing less than a remarkable visit in the future. We wish you the safest of travels until we meet again.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Excellent service team and great sales staff. It's
Porsche class all the way. In the service department Mike Barcelona will take care of you, as will Henry Quezada. On the sales front, Tony Nguyen is
Porsche class all the way. In the service department Mike Barcelona will take care of you, as will Henry Quezada. On the sales front, Tony Nguyen is the man. Highly recommend.
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by Woodsish
Other Employees Tagged:
Michael Barcelona, Tony Nguyen
Jun 17, 2021 -
Porsche Riverside responded
Thank you so much for your excellent review! Offering top-quality service is so important to us, and we are overjoyed that our efforts have met your satisfaction! It is an honor to have earned your kind recommendation, and we hope to continue serving you and your automotive needs for years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
I want to thank you for your excellent service and
constant “can do” approach to satisfying my vehicles needs. Your quality of service, and consistent pleasant and positive attitude at Porsche Riversi
constant “can do” approach to satisfying my vehicles needs. Your quality of service, and consistent pleasant and positive attitude at Porsche Riverside make it an absolute pleasure to work with you. Such a great commitment to customer services should be highly commended.
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by Vanessa Ortiz-Hawkins
Jun 01, 2021 -
Porsche Riverside responded
Vanessa,
Thank you for taking the time to leave us this 5-star review! We are so appreciative of the opportunity to work with you, and we are pleased that we could provide you with the quality service that you so much deserve! We couldn't be more honored by your very kind words, and we hope to continue serving you and your automotive needs for years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Once you buy a Porsche' get ready to deal with a Rude
Service Dept 😣 at Walter's Porsche in Riverside, CA 😥 you'll never wanna buy another Porsche again 😣😣 $1149. Plus tax
To turn off my engine lig
Service Dept 😣 at Walter's Porsche in Riverside, CA 😥 you'll never wanna buy another Porsche again 😣😣 $1149. Plus tax
To turn off my engine light, Seriously!!! Avoid!!! Avoid!! Avoid!!!
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by cathyliberty
Jun 10, 2021 -
Porsche Riverside responded
Hi Cathy,
I’m sorry that you had a bad experience here but let me explain a bit about a Porsche Dealer Service vs an independent. A Porsche dealer uses only the Porsche parts, equipment, certified techs, etc.. whereas an independent service facility does not. We must follow the Porsche guidelines to maintain the longevity of the car. No one knows more about Porsche cars than the people who make them and they tell us how to service them, not independents. If you choose to have your car taken to an independent that’s your choice but we can’t reset the service light without doing the service ourselves. It would be like lying, saying we are responsible for the work done when we are not.
Jon Kienle
General Manager
Porsche Riverside
(951) 441-6184
Henry was very honest and give me options on the service
needed for my car. Also arranged a shuttle service. Got me out on time.
needed for my car. Also arranged a shuttle service. Got me out on time.
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by Rico
May 21, 2021 -
Porsche Riverside responded
Rico,
Thank you for leaving Henry this 5-star review! We are pleased that he could get you and your automotive needs efficiently taken care of! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
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