Henry Quezada | Page 12

Henery Quezada is my great service tech.Always on top of Henery Quezada is my great service tech. Always on top of everything and supper helpful. The coffee is always great too. A suggestion for appreciat Henery Quezada is my great service tech. Always on top of everything and supper helpful. The coffee is always great too. A suggestion for appreciation. We spend a lot of money on repairs. My 1997 Boxster cost me $7200.00 a few months ago. It was lonely when I got in it to drive off. It would have been nice to see a surprise gift from the dealership in my seat thanking me for letting Riverside Porsche fixing my Porsche. An XL t-shirt or something. This would go a long way with your customers. Have a great day. Fred More

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I purchased my Porsche Cayenne at Porsche Riverside a few years back. Since then, Henry Quezada has helped me through the service center. He has been absolutely amazing in keeping me notified about the statu years back. Since then, Henry Quezada has helped me through the service center. He has been absolutely amazing in keeping me notified about the status of my vehicle. Henry goes above and beyond in helping Porsche owners such as myself. He is my go-to person at Porsche Riverside. I am extremely grateful for Henry and the staff at the service center of Porsche Riverside! More

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Buying my new Cayenne S at Riverside Porsche was a true enjoyment and a very pleasurable experience, mainly because of the undivided attention and professional guidance I received from a very knowledgeable enjoyment and a very pleasurable experience, mainly because of the undivided attention and professional guidance I received from a very knowledgeable Porsche Brand Ambassador, Austin Day! He was very patient with my questions and happy to enlighten me with all the advanced equipment and features the new Cayennes are equipped with. After the purchase, he called to make sure I was enjoying my new Cayenne S, which I am. I have purchased many high-end vehicles over the years and I have never had a better experience as I had purchasing from Austin Day! Thank you! More

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I want to thank Henry Quesada for taking the time to listen to the needs I had with my vehicle. I was absolutely satisfied with everything that was done to my new car. The job far exceeded my expectatio listen to the needs I had with my vehicle. I was absolutely satisfied with everything that was done to my new car. The job far exceeded my expectations. Thanks again for a job well done More

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Brought my 911 in for service due to an electrical problem. Henry Quezada from Porsche Riverside was absolutely outstanding. Kept me informed step by step as the repair was being done. problem. Henry Quezada from Porsche Riverside was absolutely outstanding. Kept me informed step by step as the repair was being done. More

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Shuttle was available and on time both to take me home and then to pick me up and take me back to dealer to pick up car. Work was completed per the time schedule given. Service personnel found problem and and then to pick me up and take me back to dealer to pick up car. Work was completed per the time schedule given. Service personnel found problem and repaired. More

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A+ customer service and knowledgeable staff. I will definitely be back and make the drive, other dealerships can’t compare to this one. Henry answered all my questions and made sure to call me as soon definitely be back and make the drive, other dealerships can’t compare to this one. Henry answered all my questions and made sure to call me as soon as my car was ready. Thanks guys More

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I started using Walters in 2006 when I purchased a used 2002 Turbo. Being a member of the Porsche Club of America and Walters being our primary sponsor, I began giving them all of my service needs. Becau 2002 Turbo. Being a member of the Porsche Club of America and Walters being our primary sponsor, I began giving them all of my service needs. Because of my relationship with Walters, when I was needing a larger car, I also bought a 2010 Audi sedan through Walters Audi, which adjoined onto Walters Audi. I also had this serviced at Walters(Audi). Getting to be older I decided to just have a four door Porsche, so traded in the Audi and the Turbo and bought a Panamera that had been a PCNA car and then taken over by Walter(the owner of Walters) in January of 2017 Porsche Riverside(Walters) has served it since that time. All service performed by Walters, and many times with Henry Quezada as the service rep. Always had good service. In October of 2020, I had new tires installed by an authorized service center and they noted that the bushings on the upper control arm were cracked and needed replacement. Due to being 75 yrs old and susceptible to the Corona Virus, I did not come in until February 2021. I was told that the warranty had expired in January 2020. I pointed out that I was unable to come in until Feb. 2021 due to the pandemic and wrote a letter to PCNA. After review they decided to pay 3/4 of the charges, which made me partially happy, but not entirely, having to pay $700 of the charges. The year 2020 was definitely a tough year and if we would have not been on shutdown for all except vitally necessary purchases/repairs, I would have had the car in sooner. I can not fault Henry for trying however. More

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Since I have owned my 1999 911 it has always been serviced at WatersPorsche Riverside. Thank you Henry Quezada for always making sure things are done as promised. Thank you to the behind the scenes P serviced at WatersPorsche Riverside. Thank you Henry Quezada for always making sure things are done as promised. Thank you to the behind the scenes Porsche Technicians for staying on top of it. More

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Great service! Henry Quezada was extremely helpful, professional and courteous. I would recommend this dealership for service or sales. I very much appreciate the text updates. professional and courteous. I would recommend this dealership for service or sales. I very much appreciate the text updates. More

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