Henry Quezada | Page 12

Brought my 911 in for service due to an electrical problem. Henry Quezada from Porsche Riverside was absolutely outstanding. Kept me informed step by step as the repair was being done. problem. Henry Quezada from Porsche Riverside was absolutely outstanding. Kept me informed step by step as the repair was being done. More

Report | Print

Shuttle was available and on time both to take me home and then to pick me up and take me back to dealer to pick up car. Work was completed per the time schedule given. Service personnel found problem and and then to pick me up and take me back to dealer to pick up car. Work was completed per the time schedule given. Service personnel found problem and repaired. More

Report | Print

A+ customer service and knowledgeable staff. I will definitely be back and make the drive, other dealerships can’t compare to this one. Henry answered all my questions and made sure to call me as soon definitely be back and make the drive, other dealerships can’t compare to this one. Henry answered all my questions and made sure to call me as soon as my car was ready. Thanks guys More

Report | Print

I started using Walters in 2006 when I purchased a used 2002 Turbo. Being a member of the Porsche Club of America and Walters being our primary sponsor, I began giving them all of my service needs. Becau 2002 Turbo. Being a member of the Porsche Club of America and Walters being our primary sponsor, I began giving them all of my service needs. Because of my relationship with Walters, when I was needing a larger car, I also bought a 2010 Audi sedan through Walters Audi, which adjoined onto Walters Audi. I also had this serviced at Walters(Audi). Getting to be older I decided to just have a four door Porsche, so traded in the Audi and the Turbo and bought a Panamera that had been a PCNA car and then taken over by Walter(the owner of Walters) in January of 2017 Porsche Riverside(Walters) has served it since that time. All service performed by Walters, and many times with Henry Quezada as the service rep. Always had good service. In October of 2020, I had new tires installed by an authorized service center and they noted that the bushings on the upper control arm were cracked and needed replacement. Due to being 75 yrs old and susceptible to the Corona Virus, I did not come in until February 2021. I was told that the warranty had expired in January 2020. I pointed out that I was unable to come in until Feb. 2021 due to the pandemic and wrote a letter to PCNA. After review they decided to pay 3/4 of the charges, which made me partially happy, but not entirely, having to pay $700 of the charges. The year 2020 was definitely a tough year and if we would have not been on shutdown for all except vitally necessary purchases/repairs, I would have had the car in sooner. I can not fault Henry for trying however. More

Report | Print

Since I have owned my 1999 911 it has always been serviced at WatersPorsche Riverside. Thank you Henry Quezada for always making sure things are done as promised. Thank you to the behind the scenes P serviced at WatersPorsche Riverside. Thank you Henry Quezada for always making sure things are done as promised. Thank you to the behind the scenes Porsche Technicians for staying on top of it. More

Report | Print

Great service! Henry Quezada was extremely helpful, professional and courteous. I would recommend this dealership for service or sales. I very much appreciate the text updates. professional and courteous. I would recommend this dealership for service or sales. I very much appreciate the text updates. More

Report | Print

The Service Dept. at Walter's is the best in SoCal. Henry specifically provides great customer services with an honest assessment and a firm commitment to ensuring I am 100% satisfied with the work on my Mac specifically provides great customer services with an honest assessment and a firm commitment to ensuring I am 100% satisfied with the work on my Macan. I highly recommend him and the dealership as a whole. More

Report | Print

The customer service at Riverside Porsche was phenomenal. My sales advisor Tony Nguyen was attentive, provided information as I waited for my Porsche to be delivered and he provided a custom tailored orienta My sales advisor Tony Nguyen was attentive, provided information as I waited for my Porsche to be delivered and he provided a custom tailored orientation to my car upon delivery. Just Awesome! More

Report | Print

Henry Quezada at Porsche of Riverside is awesome to deal with. He’s one of the best, and always gives my 911 the great care and attention it needs. Thanks again Henry! with. He’s one of the best, and always gives my 911 the great care and attention it needs. Thanks again Henry! More

Report | Print

I can’t say enough good things about Porsche Riverside and Sherman Simms! He literally got me my dream car and at an amazing price! Couldn’t have asked for a better experience. I plan on flying back to and Sherman Simms! He literally got me my dream car and at an amazing price! Couldn’t have asked for a better experience. I plan on flying back to CA from TX to buy my next Porsche hands down! More

Report | Print