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Henry Smith
Henry Smith | Page 15
Service Writer
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
192 Reviews
Dealership Experience
13 yrs, 5 mos
Industry Experience
23 yrs, 6 mos
192 Reviews of Henry Smith
September 22, 2016
Service Experience Our service rep is the greatest. He takes care of everything we need. Always has the customer best interest. I always look for what is new. The en Our service rep is the greatest. He takes care of everything we need. Always has the customer best interest. I always look for what is new. The environment is very nice. Plenty of seating. More
by sgwyn
Verified Customer
September 19, 2016
Awesome Very friendly, and fast!! They took care of the item that I came in with. I asked them to do a couple of more things and they did so without complaint Very friendly, and fast!! They took care of the item that I came in with. I asked them to do a couple of more things and they did so without complaint. More
by LCHRISTINE2
September 19, 2016
Super helpful Helped me when I was in a snag. Battery was acting up. I called and they got me in immediately. Staff was helpful and they got me on the road quickly. Helped me when I was in a snag. Battery was acting up. I called and they got me in immediately. Staff was helpful and they got me on the road quickly. Very happy with my service visit. Thanks! More
by Car gal
September 11, 2016
great service Great service everyone is very helpful. Henry my service rep keep me informed and had my truck reedy as promised. I have been going to Sands for abo Great service everyone is very helpful. Henry my service rep keep me informed and had my truck reedy as promised. I have been going to Sands for about four years now and always a great experience.. More
by jcastaldo
September 08, 2016
GREAT SERVICE I BROUGHT MY 2015 AWD EQUINOX INTO THE SERVICE CENTER WHERE I HEAR A GRINDING NOISE WHEN I TURNED THE WHEEL. MY SERVICE ADVISOR HENRY SMITH SAID THAT I BROUGHT MY 2015 AWD EQUINOX INTO THE SERVICE CENTER WHERE I HEAR A GRINDING NOISE WHEN I TURNED THE WHEEL. MY SERVICE ADVISOR HENRY SMITH SAID THAT HE WOULD CALL ME WHEN HE FOUND OUT WHAT THE MATTER WAS IT WAS DISCOVERED THAT THE DIFFERENIAL OIL WAS BURNT. THEY REPLACED THE DIFFERENTIAL IN A FEW DAYS AND I WAS ON MY WAY AGAIN. I HAVE HAVE ALWAYS HAD EXCELLENT SERVICE WITH THIS DEALERSHIP EXCEPT ONE TIME WHEN I WAS NOT ABLE TO GET HENRY SMITH AS MY SERVICE ADVISOR. HE HAS ALWAYS TREATED ME FAIRLY. HE DOES NOT BELIEVE IN HAVING ANY UNNECSSARY WORK THAT DOES NOT NEED TO BE PERFORMED. HE TREATS ME LIKE FAMILY More
by truemanbeach1
September 01, 2016
Fantastic Customer Service!!! I took my car in due to the fact that my a/c wasn't functioning properly. Henry went out of his way to keep me informed of everything that was going o I took my car in due to the fact that my a/c wasn't functioning properly. Henry went out of his way to keep me informed of everything that was going on with my vehicle and when he wasn't there, Ken kept updating me on the status of my car. Although there was some complications with my car they made the process smoother and hassle free with there communication skills! Overall the customer service and the service they did to my car was EXCELLENT!!!!! More
by ANISSA_DAH
Other Employees Tagged: Ken Ashby
September 01, 2016
New Chevy Silverado Quentin was my sales person and did an excellent job. As I was about to pull away from the dealership Quentin noticed a small issue with my bumper. Quentin was my sales person and did an excellent job. As I was about to pull away from the dealership Quentin noticed a small issue with my bumper. Quentin took pictures of it and put me in touch with Henry who ordered me a new bumper and had it installed within a week. Great job! Travis More
by travismcasey
Other Employees Tagged: Quentin was my sales person
August 25, 2016
Auto-mazing Henry was a great help with taking care of maintenance I our car. He found great deals for what we needed. He went above and beyond with the care of o Henry was a great help with taking care of maintenance I our car. He found great deals for what we needed. He went above and beyond with the care of our car. Walked me through everything. Thank you Henry at sands. More
by Car gal
August 16, 2016
Oil change Henry was great. Kind and intelligent. Had me out within 45 min. Only wish the mechanic had washed off the engine area that oil was spilled on. Henry was great. Kind and intelligent. Had me out within 45 min. Only wish the mechanic had washed off the engine area that oil was spilled on. More
by KURT
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