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Henry Smith
Henry Smith | Page 9
Service Writer
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
192 Reviews
Dealership Experience
13 yrs, 5 mos
Industry Experience
23 yrs, 6 mos
192 Reviews of Henry Smith
June 20, 2017
Awful will not go back I first went on to the lot to get my first car and it up in a 2006 Vue loved it but before I can make the first payment I had dumped way too much mone I first went on to the lot to get my first car and it up in a 2006 Vue loved it but before I can make the first payment I had dumped way too much money back into it was total lemon their solution was to put me in a 2017 Cruze . They told me that this Cruise had rebate so I wouldn't be upside down from the Saturn which they lied about I ended up almost double the value of the cruise upside down in it. It has something called Auto Stop which is so stupid because when it's 120 degrees outside and you come to a stop light your air conditioner shuts off car has no power with the AC on. And within the first week of me having it it was back into the service center because the entire stereo system mix froze. They are all lying Crooks the only person out of that entire place that was worth a xxxx is Henry in the service department he was the only one that was willing to work with me that would explain things that wasn't an xxx. More
by CHARLIE.PARK091197
Verified Customer
June 19, 2017
Oil and Lube Went in for a routine oil and lube service. Henry Smith always takes good care of my car. I just had my car detailed and asked for them not to wash Went in for a routine oil and lube service. Henry Smith always takes good care of my car. I just had my car detailed and asked for them not to wash the car, and they did not wash it. I was in and out in under an hour. Thanks Henry. More
by GDREAGER
June 13, 2017
Oil change Came in for a lube and oil change and all went well Except I left my coffe cup sitting on the table and Henry Smith my service writer picked it up and Came in for a lube and oil change and all went well Except I left my coffe cup sitting on the table and Henry Smith my service writer picked it up and put it in his cubicle. I called asking if it was turned in and Henry had it Thank you Henry More
by ARIZONATY
June 06, 2017
Amazing customer service! Every time I come in there to get my car serviced, Henry is always upfront with me with what needs to be done. I dont every feel like I'm being told t Every time I come in there to get my car serviced, Henry is always upfront with me with what needs to be done. I dont every feel like I'm being told to get something done when it doesn't. So thank you Henry! More
by LISA.KRAM
June 03, 2017
Diagnosis for engine skip and fast idle I was very pleased with Henry Smiths help for getting my vehicle fixed. Henry had told me the dealership would not nickel and dime me and they would I was very pleased with Henry Smiths help for getting my vehicle fixed. Henry had told me the dealership would not nickel and dime me and they would work hard to find out my vehicles issues. My vehicle was looked at over several days because of the complex issues and I was not charged for the extra time it took to diagnose the vehicle, like most places would probably do. I felt I was treated fair, the charges were fair and Henry helped me with any discounts. Very pleased. More
by LRWIGGY
June 01, 2017
Top of the top. Best of the best! Henry is the best service adviser in the world! This man gets it done every time. If you need a service guy and you pick anyone but him it will be on Henry is the best service adviser in the world! This man gets it done every time. If you need a service guy and you pick anyone but him it will be on you. he is like family to my wife and I. Tony Scardina More
by TSCARDINA
Other Employees Tagged: Steve Bullock, Henry and Steve are the best!
May 31, 2017
Awesome as always Sands was great as always!! Beautiful, clean, and inviting store with everyone so nice and helpful. Nothing but the greatest service in taking care of Sands was great as always!! Beautiful, clean, and inviting store with everyone so nice and helpful. Nothing but the greatest service in taking care of me and my truck. Thanks so much!! More
by meghan_1983
May 29, 2017
Awesome people, awesome service! The people was honest and clear about their findings. They took the time to explain things in detail and took very good care of my daughter. The people was honest and clear about their findings. They took the time to explain things in detail and took very good care of my daughter. More
by stephanycwalker
Other Employees Tagged: Dave Kaiser - machanic
May 26, 2017
Brand new car ! The guest experience I received was great! Everyone was very attentive and went beyond what I expected to get when I was looking for a new car. I abso The guest experience I received was great! Everyone was very attentive and went beyond what I expected to get when I was looking for a new car. I absolutely love my car and am very satisfied with my visit. More
by DANNIANGEL6
Other Employees Tagged: Chris Griffith, LaDarl Washington
May 17, 2017
Transmission flush, fluid exchange I have been coming here for service on my vehicles 15 impala and 08 silverado, Henry Smith is the guy to go to; very helpful with your needs on your v I have been coming here for service on my vehicles 15 impala and 08 silverado, Henry Smith is the guy to go to; very helpful with your needs on your vehicle, he helps you out as much as he can More
by BRYAN_AUSTIN77
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