Herberto Delgado | Page 26

Transparent and quick help the service was transparent, open, quick, helpful, and very engaged. service was also patient with me getting all my papers together. most important w the service was transparent, open, quick, helpful, and very engaged. service was also patient with me getting all my papers together. most important was, that I got a rental car, because I had to pick up my daughter later that day. there was no discussio about that possibility and i was very grateful for that. the help was with full understanding of my situation. More

by PETRA.ROGGEL Verified Customer Verified Customer

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Looking for fair and honest I've been dealing with this dealership 6-7 years now. It's nice to feel comfortable and be heard when your leasing or making a purchase. The sales s I've been dealing with this dealership 6-7 years now. It's nice to feel comfortable and be heard when your leasing or making a purchase. The sales staff and service staff are outstanding. I've leased 2 Tiguans and fell in love with with my 2016 and purchased it. Joanna in sales and Herberto always take good care of me. More

by J.FALCO Verified Customer Verified Customer

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Well done efficient Service. Having owned a few cars in my life time, I know what good service is all about. The attitudes and willingness to be of service at this dealership Having owned a few cars in my life time, I know what good service is all about. The attitudes and willingness to be of service at this dealership service department, so far as far as I am concerned, are exceptional. More

by leonpotts Verified Customer Verified Customer

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5k mile service the service took a little longer than expected. i am done with my review, i do not have any more words to write in it. the service took a little longer than expected. i am done with my review, i do not have any more words to write in it. More

by NFMP67 Verified Customer Verified Customer

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Excellent Pick up and Drop off Service I utilized the pick up and dropoff for getting my Volkswagen in for an oil change and tire rotation. Everyone I worked with was timely, professional a I utilized the pick up and dropoff for getting my Volkswagen in for an oil change and tire rotation. Everyone I worked with was timely, professional and courteous! I have taken my vehicle to the dealership a few times for different services, and the Service staff has always been wonderful to work with. More

by VNDINARDO Verified Customer Verified Customer

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Polite, knowledgeable, Knowledge, Interest in the client, met my expectations. Saved parts to show damage, The car was cleaned perfectly and ready on time for pick-up. Prov Knowledge, Interest in the client, met my expectations. Saved parts to show damage, The car was cleaned perfectly and ready on time for pick-up. Provided LYFT to take med e home as service would take 24 hours to be completed and car road tested. More

by CG.PETERSEN Verified Customer Verified Customer

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We went in to purchase a used 2013 Cadillac. Even though We went in to purchase a used 2013 Cadillac. Even though we had made an appointment, we still waited over 30 minutes to see the vehicle. We test dro We went in to purchase a used 2013 Cadillac. Even though we had made an appointment, we still waited over 30 minutes to see the vehicle. We test drove it and immediately heard a noise coming from the front end, which not being mechanically inclined, I figured it was probably wheel bearings. I also noticed that the drivers window wouldn’t was not working properly. This all happened even though they told us that the car had a thorough safety inspection. They had the car put up on the rack and checked by their mechanics. We were told it was a drivers side wheel bearing and the window motor. So the deal we worked out was they would give us $1,000 off the price and we can take it to my mechanic who could probably fix it for less. We were assured by the manager and mechanics that nothing else was wrong. We took the deal and took it to my mechanic who is also a friend and when they put it up on the rack he said it was obvious that the not only was the drivers side wheel bearing was bad but the passenger side was just as bad which cost me an additional $400. When I brought it to the managers attention he said myself and my mechanic were lying. The manager had told us how they stand by the cars they sell and happily fix things even though a car has no warranty. They are a bunch of liars. More

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Incredible Service We had an engine light come on. I called the service department. The next morning my car was picked up. They communicated in a timely manner. When the We had an engine light come on. I called the service department. The next morning my car was picked up. They communicated in a timely manner. When the problem wasn't fixed in the time they thought, they called immediately and were accommodating in providing a loaner vehicle. One of the days, the gentleman I was working with was off, but they didn't skip a beat. They had someone on his cases and communicating with me. Justin, who picked up and dropped my car was fantastic as well. This is the second time I have been to this dealer and plan on buying my next car here. They are amazing! More

by AllisonKali Verified Customer Verified Customer

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They are extremely dishonest especially the manager. Tells lies and sells unsafe used vehicles. Will never return Will tell everyone I know to not buy a car from here Tells lies and sells unsafe used vehicles. Will never return Will tell everyone I know to not buy a car from here More

by Strafaci Verified Customer Verified Customer

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Friendly and efficient, couldn’t ask for better service and excellent waiting room accommodations. Maintenance accomplished within estimate. Apologize for calling Humberto Roberto. Confirms my hearing prob and excellent waiting room accommodations. Maintenance accomplished within estimate. Apologize for calling Humberto Roberto. Confirms my hearing problem 😀 More

by tlmitche Verified Customer Verified Customer

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