Herberto Delgado | Page 25

Great service reasonable price and good turnaround time. Home pickup and delivery was also very much appreciated. Overall a very good experiencewith vw of downtown Chicago. Home pickup and delivery was also very much appreciated. Overall a very good experiencewith vw of downtown Chicago. More

by pablovmc Verified Customer Verified Customer

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Just outstanding!!! It is evident that the service team really cares about their customers and really knows their job.Hats off to the whole team including their service director Bill Dolan.Thank you. really cares about their customers and really knows their job.Hats off to the whole team including their service director Bill Dolan.Thank you. More

by MSZAFRANIEC61 Verified Customer Verified Customer

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Service was great and Herberto was a huge help. He made the process easy and efficient. I would recommend him and downtown Volkswagen to others. the process easy and efficient. I would recommend him and downtown Volkswagen to others. More

by FAIRFIELD.RYAN Verified Customer Verified Customer

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Had a great first time experience here. They were up front and honest about what needed to be done on a pre-purchase inspection of a used car. COVID procedures being followed very well as well, never fe front and honest about what needed to be done on a pre-purchase inspection of a used car. COVID procedures being followed very well as well, never felt uncomfortable. Super fast service as well and super friendly service from Herberto. Also had a follow up part order and pickup that went super smoothly. Very much recommended and will be returning for my new to me car's future needs. More

by Shakedown Verified Customer Verified Customer

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Quick and Painless My check engine light was on so I came into the VW service department expecting the worst. I was greeted by Miguel Meza who was very friendly and too My check engine light was on so I came into the VW service department expecting the worst. I was greeted by Miguel Meza who was very friendly and took care of me. Turned out the problem was just a hose that needed to be reattached. No parts even needed! I appreciate the honesty as I have been "had" before with car repairs. I decided to get an oil change/70,000 mile tuneup package. I was happy with my experience here as I am always hesitant to take my car to an actual dealership for service. Everyone was very courteous and helpful, and I appreicated the complimentary Lyft ride home after I dropped off my car. More

by JACKIE37 Verified Customer Verified Customer

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Excellent Service always there to help and available at your convenience. Every time I brought my car in they serviced it and cleaned it every time I highly recommend bringing your car here. your convenience. Every time I brought my car in they serviced it and cleaned it every time I highly recommend bringing your car here. More

by Vonda Verified Customer Verified Customer

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easy and seamless It was easy and seamless - they addressed all my needs very efficiently. Herberto is awesome at his job of getting me in and out of the service depart It was easy and seamless - they addressed all my needs very efficiently. Herberto is awesome at his job of getting me in and out of the service department! More

by NFMP67 Verified Customer Verified Customer

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Awesome Service The experience was great, from Adam meeting me and explaining everything to, Herberto taking it to the finish and keeping me informed about timing, T The experience was great, from Adam meeting me and explaining everything to, Herberto taking it to the finish and keeping me informed about timing, Thanks More

by GENEBIONDI Verified Customer Verified Customer

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Quick service I noticed that my tire light was on when I was driving to work. I called and they were able to fix my tire quickly so I could get to work. I always I noticed that my tire light was on when I was driving to work. I called and they were able to fix my tire quickly so I could get to work. I always do all my sales and service at Volkswagen downtown. More

by CAROLINE.LINO15 Verified Customer Verified Customer

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Great service! Very helpful pick up and drop off service for the car, especially as I am trying to avoid ubers or public transit due to covid. Herberto was very helpful and followed up promptly. for the car, especially as I am trying to avoid ubers or public transit due to covid. Herberto was very helpful and followed up promptly. More

by aknightjohnson Verified Customer Verified Customer

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