
Dealership Experience
7 yrs, 8 mos
Industry Experience
7 yrs, 8 mos
Languages Spoken
English
25 Reviews of Herman Rivas
December 11, 2020
"I recently took my Rogue to get serviced and my service..."
- JenI recently took my Rogue to get serviced and my service advisor Herman did the best he can to ensure my vehicle got what it needed and explained to me the possible wait time . I felt safe while taking my vehicle to get serviced. Herman was wearing a mask and gloves, which made me feel comfortable in these unsettling times. There was protective plexiglass between Herman and I while I met with him at his desk. I understand the wait time isn't going to be speedy, but my vehicle is always taken care of right at Nissan so it's worth the wait. Like everywhere during this pandemic, you just have to be more understanding that people in general are doing the best they can and wait times are going to be longer anywhere you go.
Read MoreMarch 31, 2020
"Lauren was a great salesperson, She was knowledgeable...."
- hojoavi1Lauren was a great salesperson, She was knowledgeable. Alex was also very helpful. And when I went into finance Steve was very honest and helpful. I would recommend this dealership to anyone looking for a car! I love this place & they give a free lifetime warranty!!!
Read MoreOther Employees Tagged: Alex Ramos, Steven Wilson, Lauren Cronin
February 21, 2020
"He was great so nice snd glad he told me about the..."
- carlene.cruzHe was great so nice snd glad he told me about the lifetime warranty THANK YOU VERY MUCH 100% GREAT very helpful,and knew everything
Read MoreOther Employees Tagged: Frank Bachman, Kevin Stanfield , Thr finance guy was great this id our #5 cars from you guys you are GREAT ????????????????
November 07, 2019
"Sentra service"
- KtwebbHerman was very helpful! Kept me updated every step of the way while my car was in service! Wouldn’t of wanted it to have been any other way. He made sure I knew what was going on and gave me an idea of when things would be done.
Read MoreOther Employees Tagged: Joanna Stanley
October 20, 2019
"Customer satisfaction"
- bpolancoI've been a customer since 2013 and just purchased my 3rd car here at Fontana Nissan. Service is always great as usual people friendly. Anyway, it was time to get a new car we put a lot of mileage in a little time and of course common sense anything you use often wears out faster with time. So we decided to see if we qualified to get a new car because I still owed on this last one. Story short my prayers were answered got the car I always wanted and now I don't have to worry about getting. This time I've learned my lesson when going on long trips I'll just rent a car. Thanks Wes we appreciated your service and highly recommend.
Read MoreOther Employees Tagged: Wes Metcalf, Oscar Monreal, Kevin Stanfield
October 18, 2019
"Excellent Service!"
- amiewMy service advisor Juan Melendez was very helpful and knowledgeable. He explained the type of work my vehicle needed and kept me informed throughout the process. I am impressed with the work his team performed and I would recommend them to anyone.
Read MoreOther Employees Tagged: Danny Truong