Herman Rivas

I recently took my Rogue to get serviced and my service advisor Herman did the best he can to ensure my vehicle got what it needed and explained to me the possible wait time . I felt safe while taking my vehicle to get serviced. Herman was wearing a mask and gloves, which made me feel comfortable in these unsettling times. There was protective plexiglass between Herman and I while I met with him at his desk. I understand the wait time isn't going to be speedy, but my vehicle is always taken care of right at Nissan so it's worth the wait. Like everywhere during this pandemic, you just have to be more understanding that people in general are doing the best they can and wait times are going to be longer anywhere you go.

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Very efficient. courteous and reliable. Where I can trust him to get things done in a timely manner. Looking forward to my next service.. Excellent

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Lauren was a great salesperson, She was knowledgeable. Alex was also very helpful. And when I went into finance Steve was very honest and helpful. I would recommend this dealership to anyone looking for a car! I love this place & they give a free lifetime warranty!!!

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Herman ALWAYS gets things done in a timely manner, fair service pricing, & listens to what the Customer has to say..... definitely an asset to the Service Dept.

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He was great so nice snd glad he told me about the lifetime warranty THANK YOU VERY MUCH 100% GREAT very helpful,and knew everything

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Desidi cambiar mi carto por diferentes talones y chelly me ayuda en el processo de esta transaction gracias por tu servicio salgo con mi nueva rouge 2020

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Herman was very helpful! Kept me updated every step of the way while my car was in service! Wouldn’t of wanted it to have been any other way. He made sure I knew what was going on and gave me an idea of when things would be done.

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I've been a customer since 2013 and just purchased my 3rd car here at Fontana Nissan. Service is always great as usual people friendly. Anyway, it was time to get a new car we put a lot of mileage in a little time and of course common sense anything you use often wears out faster with time. So we decided to see if we qualified to get a new car because I still owed on this last one. Story short my prayers were answered got the car I always wanted and now I don't have to worry about getting. This time I've learned my lesson when going on long trips I'll just rent a car. Thanks Wes we appreciated your service and highly recommend.

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Top servuce greatful with the work he gets done. Cant express this dealership goes above and beyond to help you.will always use this dealer

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My service advisor Juan Melendez was very helpful and knowledgeable. He explained the type of work my vehicle needed and kept me informed throughout the process. I am impressed with the work his team performed and I would recommend them to anyone.

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