Herman Rivas
Herman Rivas at Fontana Nissan

Herman Rivas

Service Advisor

Fontana Nissan

16444 South Highland Avenue
Fontana, CA 92336

5.0
33 Reviews
5.0

33 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

33 Reviews of Herman Rivas

December 04, 2023

Dealership Rating
Employee Rating

Danny is great help with our trade-in, and help with new purchase. Danny demostrated the Pathfinder features, and assisted us the app. Danny easy to work with and made us feel very comfortable during entire More

by ornelasgina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 19, 2023

Dealership Rating
Employee Rating

Came to Nissan and see if I would qualify for a car and I did. Thank you to Shelly and Steve for helping out. Continue helping families in need. 😀 More

by Avendano.danna1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelly Vargas

August 17, 2023

Dealership Rating
Employee Rating

This dealership is a total blessing, from Frank Bachman down to the parts department you guys are always on top of your game and care about the customer before the profit thank you and God bless Joe and Li More

by Veteran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Veteran responded

Thank you very much your dealership is totally awesome totally blessed to work with you on our purchases and our service all the way from the top from Frank Bachman to the parts counter Your customer service is above a 10 and personal relationships are built with the customer caring about them more than profit God bless Joe and Linda Lincoln

November 30, 2022

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Employee Rating

I LOVE MY CAR , EXCELLENT SERVICE FROM GUILLERMO LOERA ! !! A BIG THANK YOU SYED, FRANK, STEVE AND JOHANA . I'M VERY HAPPY!!! More

by Aracely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2022

Fontana Nissan responded

Aracely, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fontana Nissan.

August 26, 2022

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The staff of Fontana Nissan are the best I bought 2014 Versa and then 2022 frantier The service was excellent good and More

by Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Fontana Nissan responded

Hi Khan, we are very happy to have provided you with such a positive experience! Please let us know if you ever need assistance in the future. Best, Frank Bachman General Manager

June 08, 2022

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Employee Rating

One of the finest car dealerships I have ever worked with - professional - caring about you and getting you the best deal - the best division to work with is the internet division and the go to person would More

by Mikey13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Fontana Nissan responded

Mikey, we are very happy to have provided you with such a positive experience! We look forward to seeing you again soon!

November 10, 2021

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Employee Rating

Working with Phil was a great experience overall from making the appointment to checking in and finishing the repairs on my car. Amazing customer service and attention, will definitely bring my cars back More

by JRodela06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: PHILIP FINLEY

Nov 13, 2021

Fontana Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Fontana Nissan.

March 31, 2021

Dealership Rating
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Very nice man excellent service I love the whole Nissan family they’ve been great to me & my family my daughter even goes there and she don’t even have a Nissan they’re just that great!! More

by RHonda Armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Truong

Mar 31, 2021

Fontana Nissan responded

We appreciate your positive review about your recent experience with us!

December 11, 2020

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Employee Rating

I recently took my Rogue to get serviced and my service advisor Herman did the best he can to ensure my vehicle got what it needed and explained to me the possible wait time . I felt safe while taking my v More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 23, 2020

Fontana Nissan responded

Jen, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

August 08, 2020

Dealership Rating
Employee Rating

Very efficient. courteous and reliable. Where I can trust him to get things done in a timely manner. Looking forward to my next service.. Excellent More

by bpolanco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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