Herman Rivas
Herman Rivas at Fontana Nissan

Herman Rivas | Page 2

Service Advisor

Fontana Nissan

16444 South Highland Avenue
Fontana, CA 92336

5.0
33 Reviews
5.0

33 Reviews

Write a Review

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

33 Reviews of Herman Rivas

March 31, 2020

Dealership Rating
Employee Rating

Lauren was a great salesperson, She was knowledgeable. Alex was also very helpful. And when I went into finance Steve was very honest and helpful. I would recommend this dealership to anyone looking for a More

by hojoavi1
Recommend Dealer
Yes
Apr 03, 2020

Fontana Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Fontana Nissan.

March 14, 2020

Dealership Rating
Employee Rating

Herman ALWAYS gets things done in a timely manner, fair service pricing, & listens to what the Customer has to say..... definitely an asset to the Service Dept. More

by Chuckie
Recommend Dealer
Yes
Apr 08, 2020

Fontana Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 21, 2020

Dealership Rating
Employee Rating

He was great so nice snd glad he told me about the lifetime warranty THANK YOU VERY MUCH 100% GREAT very helpful,and knew everything More

by carlene.cruz
Recommend Dealer
Yes

Other Employees Tagged: Frank Bachman , Kevin Stanfield, Thr finance guy was great this id our #5 cars from you guys you are GREAT ????????????????

Feb 24, 2020

Fontana Nissan responded

Thank you Carlene! You deserve nothing but the best and we're grateful to know Kevin provided you with nothing less than that! If you have any further questions, please give us a call. We're always happy to help!

December 06, 2019

Dealership Rating
Employee Rating

Bine por servicio Desidi cambiar mi carto por diferentes talones y chelly me ayuda en el processo de esta transaction gracias por tu servicio salgo con mi nueva rouge More

by marina.arias127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shelly Vargas

Dec 20, 2019

Fontana Nissan responded

Marina, it puts a smile on our face whenever we hear that our guests are leaving happy! Happy holidays and congratulations!

November 07, 2019

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Employee Rating

Sentra service Herman was very helpful! Kept me updated every step of the way while my car was in service! Wouldn’t of wanted it to have been any other way. He made More

by Ktwebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joanna Stanley

Nov 10, 2019

Fontana Nissan responded

We can't tell you how nice it is to hear that our team went above and beyond to provide you with an enjoyable experience. Thank you so much for choosing Fontana Nissan and we look forward to working with you again!

October 20, 2019

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Employee Rating

Customer satisfaction I've been a customer since 2013 and just purchased my 3rd car here at Fontana Nissan. Service is always great as usual people friendly. Anyway, it was More

by bpolanco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wes Metcalf, Oscar Monreal, Kevin Stanfield

Oct 30, 2019

Fontana Nissan responded

Bpolanco, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fontana Nissan. Thank you again for the recommendation, and have an amazing day!

October 19, 2019

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Employee Rating

Hermain is always ready to help and takes care of business Top servuce greatful with the work he gets done. Cant express this dealership goes above and beyond to help you.will always use this dealer More

by Happy girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2019

Fontana Nissan responded

Hello Happy Girl, thank you; we appreciate your feedback! Please feel free to reach out to us if you need anything. Have a wonderful day.

October 18, 2019

Dealership Rating
Employee Rating

Always on it! 👍🏻 Fontana Nissan is my go to dealership for vehicle purchasing and maintaining 🚗. They are a conscientious and caring dealership, from the Owne More

by rhondakennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2019

Fontana Nissan responded

Rhonda, it's so nice to see that our entire team gave you the 5-star experience in every department! If you have any further questions, please don't hesitate to reach out!

October 18, 2019

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Employee Rating

Excellent Service! My service advisor Juan Melendez was very helpful and knowledgeable. He explained the type of work my vehicle needed and kept me informed throughout t More

by amiew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Truong

Oct 29, 2019

Fontana Nissan responded

Thank you for the recommendation! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

October 16, 2019

Dealership Rating
Employee Rating

My 4th Car From Fontana Nissan! The people at Fontana Nissan are the best. From sales to service, everyone is super friendly and helpful. We have purchased 3 Murano’s and a Frontier More

by MikeH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2019

Fontana Nissan responded

Mike, the satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you always receive! Thank you so much for your loyalty to us and we look forward to working with you for many more years! Congratulations on your new Nissan Murano!