Herman Samaniego | Page 14

Herman Samaniego is a breath of fresh air in the auto sales market. He is straightforward, friendly, and keeps the process moving at a good pace. I have purchased two new Lexus vehicles from him and bo sales market. He is straightforward, friendly, and keeps the process moving at a good pace. I have purchased two new Lexus vehicles from him and both times the experience was outstanding in every respect. I recommend Stevens Creek Lexus - and Herman in particular - for anyone who wants a nice Lexus at a great price with excellent service. More

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It was time to turn in our old LEXUS RX450H for a new one. My husband and I already knew that we wanted a new RX450H. Herman helped us through the process and paperwork. Herman worked diligently to en one. My husband and I already knew that we wanted a new RX450H. Herman helped us through the process and paperwork. Herman worked diligently to ensure that we understood the new features of the LEXUS 2013 version. We had some questions of which Herman was quickly to follow-up on. One suggestion that I have for Lexus Putnam, which hopefully gets forwarded, is perhaps Putnam can send their sales persons to the same product workshop(?) where they send their mechanics that learn the engine features of the vehicle. We took our car to the service center and the service rep that helped us literally "raved" and highly enthusiastic about how the 2013 Hybrids were completely redone from a mechanical/engine point of view. With little from what we were able to learn from the 15 minute education, my husband was totally blown away and said "If I knew what I know now, I would get a 2nd RX450H!" I would only think that learning those features during the sales process would sell more Hybrids. (but that just my .2 cents) :) ~S. Furlanic, Aptos, CA More

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Herman and Anita did a fantastic job helping us with our lease as we had gone over our miles. Herman did a great job getting us into beautiful new hybrid which will save us a ton on gas. Our experience w lease as we had gone over our miles. Herman did a great job getting us into beautiful new hybrid which will save us a ton on gas. Our experience was painless and Herman was a pleasure to work with. I highly recommend Herman and Anita and Lexus of Stevens Creek. More

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Well I am still in a bit of shock my husband surprised me last night by replacing my older Lexus with a beautiful new Hybrid! I walked outside and there was this brand new car with a big red bow and I me last night by replacing my older Lexus with a beautiful new Hybrid! I walked outside and there was this brand new car with a big red bow and I said "oh look somebody is getting a surprise" still clueless it was me ! lol. Herman was so amazing waiting by the car that he delivered himself on his day off and taking plenty of time to go over all the new features . After going over all the features he made sure I had all his contact information and followed up with a call and an email the following day . Really impressed with this quality of customer service and would highly recommend this dealership . More

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Simply put, my new car buying experience with Herman Samaniego of Stevens Creek Lexus was amazing. I did my research ahead of time, knew exactly what I wanted and with the help of truecar.com also knew Samaniego of Stevens Creek Lexus was amazing. I did my research ahead of time, knew exactly what I wanted and with the help of truecar.com also knew how much I should pay. Herman was very knowledgeable, patient and never pushy. The price negotiation was quick and hassle free and I got the price I was looking for. I would gladly recommend Herman to my friends and family. What more can you ask for? More

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This is the second car I have personally purchased with Herman Samaniego, although I have also helped two family members purchase from him. Really, Herman makes buying/leasing a car an easy and exciting e Herman Samaniego, although I have also helped two family members purchase from him. Really, Herman makes buying/leasing a car an easy and exciting experience. I am a very detailed individual when making a large purchase, and Herman is a great listener, answers every question thoroughly, and is really focused on the customer's needs and situation. For this purchase/lease, I also dealt with Anita Clevenger, Finance/Lease Manager, who I would also highly recommend...she explains the lease process better than anyone, and along with Herman, she is also the ultimate professional. I will definitely return in the future and continue to recommend Herman, Anita, and Lexus Steven's Creek as the best place to buy a Lexus in the SF Bay Area. (I personally live an hour away and the drive to do business there vs. elsewhere is a no-brainer!) More

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Dealing with an Auto Dealership is not my idea of a pleasant afternoon. However, Lexus of Steven Creek somehow can make it a pleasant experience. This is my second lease experience with Herman and An pleasant afternoon. However, Lexus of Steven Creek somehow can make it a pleasant experience. This is my second lease experience with Herman and Anita; they are truly professional in their support of customers. A few days after my lease, I called Anita about an item; she told me she would have Herman get back to me. Herman was on vacation in Hawaii, but he called me within 5 minutes and let me know he would take care of it. You don’t get much better than that! My own profession is Customer Service, I give Herman, Anita and All of Lexus Stevens Creek an 5 Star rating!!! More

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My experience with buying my first car went easier than I expected all thanks to Herman. He was kind, friendly, and very attentive. I told him what I wanted and he made it happen! expected all thanks to Herman. He was kind, friendly, and very attentive. I told him what I wanted and he made it happen! More

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Never met an honest car salesman before?! Go see Herman Samaniego, he'll take great care of you and put you in the right car for you. Samaniego, he'll take great care of you and put you in the right car for you. More

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By far this was one of the BEST experiences I have gone through. Anita and Herman were excellent from the start to the final drive off. Lexus has always been the best for me and this is my 4th car. Thank y through. Anita and Herman were excellent from the start to the final drive off. Lexus has always been the best for me and this is my 4th car. Thank you both for a great time and see you in 2016. More

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