Dealership Experience
4 yrs, 4 mos
Industry Experience
30 yrs
Languages Spoken
Spanish
72 Reviews
Write a Review72 Reviews of Hernan Herndandez
November 06, 2021
It was definitely not the most positive experience and not very welcoming. Our salesman wasn’t overly knowledgeable or acted excited or genuine about purchasing a 40,000 car. The dealership gave us a ca not very welcoming. Our salesman wasn’t overly knowledgeable or acted excited or genuine about purchasing a 40,000 car. The dealership gave us a car with an empty gas tank with a gas voucher for down the street. Seems pretty tacky. More
Other Employees Tagged: Ramiro Coto, Davin Davis
October 28, 2021
Best dealership ever who provide exceptional services to every customer and visitors .Many thanks especially to the managers and customer service agents who I had direct contact with. They truely make us cu every customer and visitors .Many thanks especially to the managers and customer service agents who I had direct contact with. They truely make us customers feel like a happy family. More
Other Employees Tagged: Jean Jacques. - Finance Manager. ( 5 stars)
September 28, 2021
Luis is great, always available for assistance appreciate his customer service. Best way to create loyalty. his customer service. Best way to create loyalty. More
Other Employees Tagged: Ed Downing , Luis
July 03, 2021
Our experience with Dealership Sales Agent, Mr. Hernan Hernandez has been nothing but amazing, excellent and outstanding. He demonstrated great courtesy, kind attention and an all round attitude indicati Hernandez has been nothing but amazing, excellent and outstanding. He demonstrated great courtesy, kind attention and an all round attitude indicative of an Agent who genuinely cared about satisfying our needs. His general knowledge, information disseminated and descriptions along with his genuine spirit motivated us highly, and influenced our decision to make the purchase. He is a great asset to the Nissan/ Volvo Dealership. More
July 01, 2021
I bought a 2018 Volvo XC90 VIN number: YV4A22PK5J1193336. I bought it without even coming in to look at it because I thought it is a large dealer and they should be trustworthy. After receiving my vehicle, I I bought it without even coming in to look at it because I thought it is a large dealer and they should be trustworthy. After receiving my vehicle, I noticed the rear bumper is misaligned from the rest of the vehicle and the color are different. We pay almost 50k for this vehicle and we were asked specifically if the car has original paint, we just did not want a vehicle that has got accidents or any kind of prior paying work. The dealership replies stating vehicle is all original paint. We try to reach out to the used car manager and the finance manager, but no one will take responsibility, the answer we got back was this is a good used car you should be happy. Somehow, they are putting the blame on me by trusting them. Shame on this Volvo dealership. You need to take responsibility for not disclosing car had been repainted, if that happened, we would never be in this situation instead you lie to me. I will be seeking legal actions because everything was done though email and message. More
Other Employees Tagged: Ramiro Coto , JC Ramon
May 26, 2021
I really appreciate the no-haggle price and the relaxed atmosphere of the purchasing process. We were able to purchase a used car with all the safety features that we want for our teenage son, and we can’ atmosphere of the purchasing process. We were able to purchase a used car with all the safety features that we want for our teenage son, and we can’t wait to surprise him with his graduation gift! More
Other Employees Tagged: Ramiro Coto , JC Ramon