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Longo Lexus

El Monte, CA

4.9
1,722 Reviews
Call Dealership (855) 799-8270
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3530 Peck Rd

El Monte, CA

91731

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1,722 Reviews of Longo Lexus

May 10, 2024

Highly professional and efficient sales and service. Able to provide precise solution to the problems encountered by customers More

by Ykb999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Jersey *****, Clem Cisneros, Jackelyne Martinez, Marc Fata
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May 10, 2024 -

Longo Lexus responded

We're happy knowing the service team @ Longo Lexus took amazing care of you and please know if you ever have any questions, the team is always here to listen. Hurry back

Helpful
May 10, 2024

good service overall, the salesperson is extremely professional and kind. The greatest experience in terms of buying car. More

by eddie yang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Zhao, Peter Kong
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May 10, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations Mr. Yang and please enjoy what you drive

Helpful
May 08, 2024

It was a good experience since it that was my first time there! Thank you Rene for being so helpful and patient! Very good customer service More

by Lenaissa00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
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May 08, 2024 -

Longo Lexus responded

Thank you for coming to Longo Lexus service center and happy Rene and the team took amazing care of you. Make it a great day and hurry back

Helpful
May 07, 2024

Great service! ! Great people , the service writer was very nice and the work was excellent More

by Evanmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada, Jose Uribe
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May 07, 2024 -

Longo Lexus responded

Thank you for coming to Longo Lexus service center and happy knowing David and the team took amazing care of you during your visit. Hurry back

Helpful
May 06, 2024

Communication, as always, was constant and the Service Professional (Francis S) provided me with a clear understanding of all the work being performed on my car. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken from the Car Loaner desk, Francis Saldana
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May 06, 2024 -

Longo Lexus responded

We're happy knowing CS your service visit @ Longo Lexus w/Francis was to your satisfaction. Make it a great day

Helpful
May 05, 2024

This dealership gave me a wonderful and easy experience. Our sales rep Sabino, was an outstanding individual. He made the whole process amazing! I will recommend Sabino to friends and family! More

by jessicawang250
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas, Ian Clubb
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May 06, 2024 -

Longo Lexus responded

We're grateful to have your business, Jessica. Thanks for taking the time to leave us a review! - The Longo Lexus Team

Helpful
May 05, 2024

Gary met me with a big friendly smile! We walked to the car and he showed it to me. At age 86 I can’t remember the next thing. Anyway I was happy to get my car. We went back with Zina, More

by Miyoshieww
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot their name. A girl who help explain how to use the instruments in the car and a girl who explained the sales paper to sign. Both were outstanding and helpful. , Gary Littleton
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May 06, 2024 -

Longo Lexus responded

We're humbled to serve you and your family - Congratulations on your beautiful selected Lexus from Longo Lexus

Helpful
May 03, 2024

Great service Michael was very detailed to explain what my car needed and the service was performed very fast thank you More

by clara2beans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
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May 03, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus service center. Please have a wonderful weekend and hurry back

Helpful
May 03, 2024

Best Lexus service dealer in LA and OC. My rep Man Wong is both professional and courteous. He makes the experience enjoyable. More

by J Yeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
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May 03, 2024 -

Longo Lexus responded

Thank you for being the most important part of our business @ Longo Lexus - We'll make sure Man Wong receives a copy of this posting, it's certainly going to make his day!

Helpful
May 02, 2024

I had a very pleasant experience, Francis is super nice and knowledge. The service was done quickly. More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
May 02, 2024 -

Longo Lexus responded

Thank you for stopping by Longo Lexus service center and we're honored to serve you

Helpful
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