Hiram Otero
Hiram Otero at Rivard Buick GMC
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Hiram Otero | Page 2

Sales Consultant

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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4.9
68 Reviews

Born in Chicago, formerly a Health Insurance coordinator, moved to Tampa in 2001 and has been working in the automotive industry since 2011 with achievements in Mark of Excellence, customer satisfaction, and product knowledge. Joined Rivard in 2019 where he calls it his second home. Married and blessed with three wonderful daughters. Will always serve with a smile and honesty, The Rivard way!

Dealership Experience

5 yrs, 2 mos

Industry Experience

13 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

68 Reviews

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68 Reviews of Hiram Otero

March 04, 2024

Dealership Rating
Employee Rating

From the moment we spoke to Hiram and he gave me the figures it was true to the information that he gave me and because he wasn’t in work the day we were going in to the dealership he put me in touch wi More

by HODGSON58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco Toledo , Jeremy Stroot

Mar 07, 2024

Rivard Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 29, 2024

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Employee Rating

Awesome experience dealing with Hiram! ! The process went without a hitch. I will definitely recommend them to friends More

by terry.shirley
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 01, 2024

Rivard Buick GMC responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Hiram is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 12, 2024

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Employee Rating

The best option. Service is incredibly and their staff are super helpful. I'm more than happy with my new car More

by arbois90
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Montero, Sean Bone, Juan Castellanos , Michael Cordova

Feb 14, 2024

Rivard Buick GMC responded

Thank you for this review. We really appreciate you leaving us your input. I am very pleased to hear that we could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 11, 2024

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Employee Rating

I already gave my review. Everything was excellent! Hiram Otero is the best. Thanks again. More

by dbanyacski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 13, 2024

Rivard Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 08, 2024

Dealership Rating
Employee Rating

I thought I already gave a review. Anyway my experience at Rivard Buick was excellent. Hiram is very good at his job. He explained everything step by step. If I know anyone looking for More

by dbanyacski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2024

Rivard Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

January 15, 2024

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Employee Rating

11 out of 10 couldnt be happier. Ronell and the great people of Rivard GMC Buick will take care you. More

by rexrodgers2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Rivard Buick GMC responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 26, 2023

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Employee Rating

INTEGRITY ISSURE WITH Salesperson and Sales managers. Horrible experience and wouldn't recommend to anyone. If my life depend on me using them or die, I would choose death. More

by lpblessed40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Ramer, Carlos Montero , STEVEN ROYALL (Horrible)

Oct 02, 2023

Rivard Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 28, 2023

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Employee Rating

Rivard GMC was very good to deal with and the truck is everything I excepted it to be. I would recommend Rivard GMC to anyone. More

by mpg7259
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Castellanos

Aug 30, 2023

Rivard Buick GMC responded

I cannot thank you enough for your wonderful review of Rivard Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 31, 2023

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Employee Rating

This is the third vehicle that I've purchased from Rivard and I will continue to purchase my new vehicles from them and recommend them to others. Juan was friendly, helpful, and efficient and made this purch More

by RMBACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Castellanos

Jun 02, 2023

Rivard Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 24, 2023

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Employee Rating

Our salesman, Jarrett, was Awesome in Communication and Follow-up. Had a great buying and trading experience with RIVARD and will definitely be buying from them again. More

by USAF Mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Gaddy

May 26, 2023

Rivard Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

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