Holly Johnson
Holly Johnson at NYE Toyota

Holly Johnson | Page 4

Service advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.9
115 Reviews
4.9

115 Reviews

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115 Reviews of Holly Johnson

November 28, 2025

Dealership Rating
Employee Rating

I had a problem with my license plates because someone had broken the bolts off when trying to change to a new plate. Since I needed plates right away I was happy that the service dept got me in the next More

by GBERDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 28, 2025

Dealership Rating
Employee Rating

Received an appointment first thing in morning no problem Holly took my information I was in and out of oil change in less tan an hour More

by mconroy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 25, 2025

Dealership Rating
Employee Rating

They are very nice and professional. They explain everything and you don't have to wait long. They keep you updated. So happy I bought my car there! More

by SUSAND3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 22, 2025

Dealership Rating
Employee Rating

Amazing place amazing people easy to work with no pressure also good place if you have a trade they really pay top for a trade I tried couple of dealers but NYE was best option More

by mersed25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2025

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 22, 2025

Dealership Rating
Employee Rating

The service team at NYE is second to none. They are always accommodating of my schedule and facilitate newer technologies to clearly communicate with me on the status of my vehicle/s. More

by VMFIRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Andrew Trombley , Brian and Sean

Nov 28, 2025

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 13, 2025

Dealership Rating
Employee Rating

The staff was very friendly and informative with the service being done in a reasonably time. More

by ALFSKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Wojcik

Nov 18, 2025

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 11, 2025

Dealership Rating
Employee Rating

Lower score because my wipers needed replacing in order to pass inspection. They replaced them with overpriced cheap wipers that don’t work and leave large streaks. More

by Diana.m.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

NYE Toyota responded

Diana. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

November 10, 2025

Dealership Rating
Employee Rating

Fast, easy service appointment. Pleasant environment to wait for service to be completed. Friendly staff. More

by laraatvbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 03, 2025

Dealership Rating
Employee Rating

Holly was great and kept in touch the whole time. For some reason, I'm always able to get a lot of work done while waiting. Maybe it's the strong coffee ! More

by Jakey Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 02, 2025

Dealership Rating
Employee Rating

Always great service. Holly keeps me informed of what's going on with my car and I feel a valued customer. More

by ccampbell4200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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