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Holly Johnson

Overview Reviews (82) Inventory (98)

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Holly Johnson

Service advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.9

82 Reviews

Overview Reviews (82) Inventory (98)

4.9

82 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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82 Reviews of Holly Johnson

November 22, 2025

Dealership Rating

Employee Rating

The service team at NYE is second to none. They are always accommodating of my schedule and facilitate newer technologies to clearly communicate with me on the status of my vehicle/s. They are always accommodating of my schedule and facilitate newer technologies to clearly communicate with me on the status of my vehicle/s. More

by VMFIRE1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clayton Geaslin, Andrew Trombley , Brian and Sean

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November 22, 2025

Dealership Rating

Employee Rating

Amazing place amazing people easy to work with no pressure also good place if you have a trade they really pay top for a trade I tried couple of dealers but NYE was best option pressure also good place if you have a trade they really pay top for a trade I tried couple of dealers but NYE was best option More

by mersed25

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Brockway, Michael Quercia, Michaela Kelly, Mike Memery, Clayton Geaslin, Andrew Trombley, Josh Wojcik

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November 13, 2025

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Employee Rating

The staff was very friendly and informative with the service being done in a reasonably time. service being done in a reasonably time. More

by ALFSKIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Wojcik

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Nov 18, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 11, 2025

Dealership Rating

Employee Rating

Lower score because my wipers needed replacing in order to pass inspection. They replaced them with overpriced cheap wipers that don’t work and leave large streaks. to pass inspection. They replaced them with overpriced cheap wipers that don’t work and leave large streaks. More

by Diana.m.edwards

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 11, 2025 -

NYE Toyota responded

Diana. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

November 10, 2025

Dealership Rating

Employee Rating

Fast, easy service appointment. Pleasant environment to wait for service to be completed. Friendly staff. Pleasant environment to wait for service to be completed. Friendly staff. More

by laraatvbs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 11, 2025 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 03, 2025

Dealership Rating

Employee Rating

Holly was great and kept in touch the whole time. For some reason, I'm always able to get a lot of work done while waiting. Maybe it's the strong coffee ! For some reason, I'm always able to get a lot of work done while waiting. Maybe it's the strong coffee ! More

by Jakey Jake

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2025 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 02, 2025

Dealership Rating

Employee Rating

Always great service. Holly keeps me informed of what's going on with my car and I feel a valued customer. Holly keeps me informed of what's going on with my car and I feel a valued customer. More

by ccampbell4200

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2025 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 28, 2025

Dealership Rating

Employee Rating

I came in for an oil change and tire rotation on a Saturday and I had the best experience ever at Nye Toyota! Saturday and I had the best experience ever at Nye Toyota! More

by castelluzzogabriela

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin, Andrew Trombley , Katie Soggs

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Oct 29, 2025 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 24, 2025

Dealership Rating

Employee Rating

Excellent service. Have been going there for many years. Expensive but worth the price. Thanks again. Have been going there for many years. Expensive but worth the price. Thanks again. More

by MRRLYBOULT

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clayton Geaslin, Andrew Trombley

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Oct 29, 2025 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 19, 2025

Dealership Rating

Employee Rating

During previous work it was noted tires were getting worn but still legal. Waited two months for the buy 3 get one free sale. Also had an alignment. received quotes on two tires. compared to other locations but still legal. Waited two months for the buy 3 get one free sale. Also had an alignment. received quotes on two tires. compared to other locations and bought these. overall good exxperience. service updated me with text messages More

by RGRAHAM10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Katie Soggs

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Oct 22, 2025 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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