Holly Mastrodonato | Page 3

Spitzer Chevrolet Amherst responded

Chris and Justina, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Spitzer Chevrolet Amherst responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Ashley, and hopefully, we can get to the bottom of this.

Spitzer Chevrolet Amherst responded

It’s wonderful to know our team delivered friendly service and completed your Chevrolet work promptly. Thank you for sharing your experience. We look forward to welcoming you back.

Spitzer Chevrolet Amherst responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Spitzer Chevrolet Amherst responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Spitzer Chevrolet Amherst responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Spitzer Chevrolet Amherst responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Spitzer Chevrolet Amherst responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Spitzer Chevrolet Amherst responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Chevrolet Amherst.

Spitzer Chevrolet Amherst responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.